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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.5 out of 5 stars
stars
1,491 ratings590 reviews
  1. 5 stars75% (1,112)
  2. 4 stars13% (199)
  3. 3 stars5% (69)
  4. 2 stars3% (42)
  5. 1 star5% (69)

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Showing 241-250 of 590 reviews
May 10, 2026
Susan H
5 out of 5 stars review

Support in all the right places.

I was on the fence about investing in a new office chair but I'm so glad I did! This chair is amazing. You don't know the support you are missing until you upgrade. Your body will thank you at the end of the day.

Review from Living Style Group
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May 8, 2026
Destiny R
5 out of 5 stars review

I love it

This chair is super comfortable! I work at home and spend a lot of time sitting in front of a computer - this chair has helped so much. I highly recommend.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Jun 19, 2026
JEFF
1 out of 5 stars review

after 6 months the upholstery on the armrest is peeling apart what a cheap chair

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the armrest peeling. We are very sorry to hear about the condition of your chair and would like to help. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 31, 2026
Lori L
3 out of 5 stars review

Stitching on the seams

This is my 2nd chair. The seams on the seat of the first chair came out and made the seat uneven and lumpy.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Jun 8, 2026
David M
5 out of 5 stars review

Awesomeness

Love the ease of assembly and love even more the comfort of what is considered a budget chair with a name brand (Serta) behind it ???

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Jun 5, 2026
Peter G
4 out of 5 stars review

Very comfortable chair.

This chair looks and feel amazing and for the price you can’t beat that. Out with the old chair and in with the new one.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Jun 21, 2026
Christopher B
5 out of 5 stars review

Nice chair, easy to assemble

Haven’t had the opportunity to use much but as I just put together and am sitting in it now, it feels great!

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Apr 18, 2025
Office chair
1 out of 5 stars review

Read the specs

I should have read the specs more carefilly. This chair is for shorter people, of which I'm not. What good is a chair if you have to sit at a 45°angle? I could have got a stool at this point :(

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear this chair was not a good fit for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 4, 2026
Phoebe
5 out of 5 stars review

Wow! Amazing chair!

This is the best office chair I have ever had. I can't believe the low price--I would have paid more. The brown is a beautiful, rich color. The chair is so comfortable! Every time I sit down I think how wonderful it is.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so pleased to hear that this is the best chair you have ever used from the design to the comfort of the cushions. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 6, 2024
Gregory
1 out of 5 stars review

Buyer be ware.

Haven't owned this chair for over 6 months and there's already rips in the so-called leather seat and arm. Thought I was buying a quality chair because of the name Serta. I was wrong.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.