Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Thank you for your positive review of the Serta Mid-Back Office Chair, Rusty. We're glad to hear that it's the perfect chair for your office setting. If you have any questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you again for your feedback!

We greatly appreciate your positive feedback regarding Serta Mid-Back Office Chair. Thank you for letting us know that you find the chair to be comfortable and well made. We hope the chair continues to be a good fit for you for a long time. Please let us know if you need assistance with your chair at 800-379-9773 or service@trueinnovations.com.

Thank you for your kind review! We're thrilled to hear that your wife loves her new chair and that it's a great fit for her home office. If you ever have any questions or need assistance, don’t hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Wishing you both many comfortable workdays ahead!

Thank you for your review of this Serta chair. We are happy to hear that you found a great chair at a great price. We are glad that you like the chair and hope it will serve you well for a long time. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com if you need assistance.

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. We appreciate the helpful review, and we know other customers will appreciate your opinions. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Thank you for this 5 star review of Serta Mid-Back Office Chair!! We are so happy to hear that you love your chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Thank you for your feedback about this chair. Our goal is to provide a quality product and an excellent experience, so it really helps us to know what works and what doesn't. If this leaning issue persists, please consider reaching out to our customer support team as they might be able to troubleshoot this problem with you. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that you found the chair comfortable and easy to assemble. Our team is always working hard to provide our customers with a quality product that meets their needs and expectations. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thanks again for your review and we look forward to serving you in the future.

Thank you for your review! We're glad to hear that assembly was a breeze and that you’re happy with the chair. If you have any questions or need assistance in the future, don’t hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. We appreciate your feedback!