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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.4 out of 5 stars
stars1,101 ratings450 reviews
  1. 5 stars74% (814)
  2. 4 stars12% (132)
  3. 3 stars5% (51)
  4. 2 stars4% (39)
  5. 1 star6% (65)
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Showing 211-220 of 450 reviews
May 2, 2026
Amish D
5 out of 5 stars review

2 days and still.good

Went to register and and ask me for review and I've had it two days so for a two-day review it is good so far

Review from Living Style Group
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Feb 9, 2024
Ralph
5 out of 5 stars review

Verified Purchase

Easy to assemble and comfortable

Purchased for my daughter who works from home. She says that it's very comfortable. Easy to assemble.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

May 4, 2026
Patricia A
5 out of 5 stars review

Office Chair

Appears to be a great chair. Easy to assemble. Haven’t sat in it much since we just got it yesterday.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Apr 28, 2026
anonymous
1 out of 5 stars review

Bolts labeled “H” do not fit underside of chair. Assembly becomes impossible without getting bigger bolts

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the bolt not fitting. We have a customer support team that can troubleshoot and assist with this issue. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 7, 2024
JP
4 out of 5 stars review

Verified Purchase

Office chair

The chair could be a little more comfortable. The back of my thighs hurt after sitting on it for a while.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Dec 24, 2023
Sarah
5 out of 5 stars review

Verified Purchase

Unbelievable value for the price

Was going to get my son a gamer chair but they seem to have little support. Definitely glad I got him this, so is he!!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your review or Serta's office chair. We love to hear that it works great as a gaming chair for your son. We hope he gets lots of enjoyment and comfort while he games. If you need assistance with your chair, please let us know at 800-379-9773 or service@trueinnovations.com.

Apr 14, 2026
Kathryn P
5 out of 5 stars review

Easy assembly, comfy chair

The chair is easy to assemble, although 2 people makes it much easier. The chair is sturdy & comfortable

Review from Living Style Group
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Feb 10, 2025
C Daniels
4 out of 5 stars review

Verified Purchase

Comfy

Comfortable chair, nice quality. I wish it was a high back now though, that's what my old one is. These Serta chairs are very comfortable.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your review! We're so happy to hear that you find the chair comfortable and of nice quality. We understand that you miss the high-back style of your old chair, and we appreciate you sharing that feedback. Serta chairs are known for comfort, and we’re glad this one is meeting your expectations. If you ever need support for your purchase, please do not hesitate to reach out to us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 26, 2024
Beaver Beauty Academy
5 out of 5 stars review

Verified Purchase

I love Sam's online ordering & delivery

I love Sam's online ordering & delivery. The service allows me to stay on site and run my business and skip the lines and traffic. 5 Stars

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. We are happy that you are happy with the ordering and delivery service. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Aug 20, 2024
EJ48
5 out of 5 stars review

Verified Purchase

Great chair for the money

We have been very satisfied with this chair. Four great-grandsons (oldest 9) had fun putting it together.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to review your office chair. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com.