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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,549 ratings1,008 reviews
  1. 5 stars75% (1,915)
  2. 4 stars16% (396)
  3. 3 stars4% (105)
  4. 2 stars2% (52)
  5. 1 star3% (81)

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Showing 211-220 of 1,008 reviews
Aug 11, 2026
Reviewer name: Teagan C
5 out of 5 stars
5 out of 5 stars review

Great chair for the price

I was weary about finding an office chair because everyone online says go for the expensive ones. It is a very comfortable chair and is great for the price. Would recommend!

Review from Living Style Group
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Aug 8, 2026
Reviewer name: Howard M
4 out of 5 stars
4 out of 5 stars review

Just got the chair

Looks to be good quality and it is comfortable, but I've just assembled it today and tried it out for the first time. Hopefully it will hold up well.

Review from Living Style Group
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Aug 17, 2026
Reviewer name: Marcie L
5 out of 5 stars
5 out of 5 stars review

Second chair

Purchased one of these chairs about 8 years ago and moved so I left it. Have been wanting another one for a couple of years and finally got it! So happy!

Review from Living Style Group
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Aug 3, 2026
Reviewer name: Janie V
3 out of 5 stars
3 out of 5 stars review

Great for the price

There's a disconnect between my back and the chair. I had to buy a back support to bridge the gap. I don't naturally slouch when working so it felt awkward without the additional support.

Review from Living Style Group
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Aug 12, 2026
Reviewer name: April J
5 out of 5 stars
5 out of 5 stars review

Comfortable

I purchased this chair due lack of comfort while sitting for periods of time at work in a previous chair. I must say this was the best purchase. Very comfortable!

Review from Living Style Group
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Jul 25, 2026
Reviewer name: Laurie E
5 out of 5 stars
5 out of 5 stars review

Just got it!

I just got it and so far I love it. I will need more time to give a fair review. But very nice and sleek, not too big! I put roller blade wheels on the bottom so it’s easy to wheel around.

Review from Living Style Group
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Jan 26, 2026
Reviewer name: CHRISTINE
1 out of 5 stars
1 out of 5 stars review

Would not recommend

This chair was comfortable at first, but the fabric has not held up. The seat has ripped and peeled off. I tried to replace the seat but there is a waitlist. I wouldn't recommend this chair.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the seat cushion material. We are very sorry to hear about the condition of your chair and understand your frustration of being the waitlist. Please contact us at serviceescalations@trueinnovations.com, and please include your review so we have all the necessary context to provide support. Please do not hesitate to reach out if you ever need further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jun 5, 2025
Reviewer name: Ana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice chair

Nice and comfortable

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that your chair is very comfortable for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 16, 2024
Reviewer name: Christine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort

Very comfortable

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your 5 star review of the Serta Mid-Back Office Chair. We're thrilled to hear that the chair meets your expectations in terms of comfort and support. If you have any questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you again for your feedback, we appreciate your business!

Mar 15, 2025
Reviewer name: edriejk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable and affordable

This chair is more comfortable than my last one which had suddenly collapsed, for 3 reasons: it is more cushiony, the back extends up far enough to be a headrest, and the seat length is adequate (unlike my last chair, which had an adjustable seat that always wound up with the shortest seat position, no matter how many times I extended it). And the price was good. I just got it, so I can't say how long it will last, but if it lasts as long as my last one, I'd buy it again.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback about our Serta Mid-Back Office Chair. Our goal is to provide a quality product and an excellent experience, so it is amazing to hear that your chair has been a complete upgrade form your last one in terms of comfort and support. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.