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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.4 out of 5 stars
stars1,101 ratings450 reviews
  1. 5 stars74% (814)
  2. 4 stars12% (132)
  3. 3 stars5% (51)
  4. 2 stars4% (39)
  5. 1 star6% (65)
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Showing 201-210 of 450 reviews
Sep 1, 2024
Tina
3 out of 5 stars review

Verified Purchase

Office Chair

We bought this chair for my husbands work from home days. He said the chair is comfortable. His knock is that the back can't be adjusted.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Sep 19, 2023
Rami
5 out of 5 stars review

Verified Purchase

Comfy chair for a comfy price

Chair is very comfortable, and for the price very well built. Wish you can adjust the armrests, but at this price point I can't complain

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at 800-379-9773 or service@trueinnovations.com.

Feb 2, 2025
Jbdrago
3 out of 5 stars review

Verified Purchase

Should have passed.

Already squeaking after first week. Comfortable but already feels like I have to very gentle with it.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. Please do not hesitate to contact us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST. so that we can further assist you with this issue.

Mar 4, 2025
Glenn
4 out of 5 stars review

Verified Purchase

A great chair in most respects.

The chair is solid and well-made, but for some reason, the left side of the chair is not as stable as the right side.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear about your chair not feeling as stable on one side and would like a chance to help solve this issue so you can fully enjoy your chair. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 17, 2024
Ginny
5 out of 5 stars review

Verified Purchase

Serta Office Chair

Great chair. Easy to put together. Very comfortable. The back height is a typical height. Good for me, but too short for my over 6 foot husband.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your experience! We're so glad you found the chair comfortable and easy to assemble. We understand that finding the right fit for taller individuals can be a challenge, and we're here to help if you need suggestions for a chair with a higher backrest. Please don’t hesitate to reach out to us at 800-379-9773 or service@trueinnovations.com for assistance!

Apr 27, 2026
Tim M
5 out of 5 stars review

Repeat customer

My 3rd one I’ve bought. Any time someone needs a new chair, this is the go to. Price is right, and very comfortable

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Jan 21, 2024
Jeffrey
5 out of 5 stars review

Verified Purchase

Excellent office chair

I put the chair together and saw the same chair I was excited about when I ordered it. It looks great and is quality built leather chair. I love it.

Review from walmart.com
Helpful?2VORESHV2JMC13599671235
Aug 14, 2024
Michelle C
5 out of 5 stars review

Verified Purchase

Super Comfy Chair for work!

Oh my gosh! pure comfort! love this chair! I'm a schoolteacher and I treated myself to this and I am so happy!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to share your experience with Serta Mid-Back Mesh office chair. We are thrilled to hear that you find the chair to be comfortable. We hope the chair continues to be a good fit for you for a long time. Please let us know if you need assistance with your chair at 800-379-9773 or service@trueinnovations.com.

Apr 6, 2024
Mike
3 out of 5 stars review

Verified Purchase

Comfortability

I thought it would be more comfortable than it was. I need to sit for hours at a time and sometimes it hurts to sit on

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for leaving a review of our Serta Mid-Back Office Chair, Mike. We're sorry to hear that the chair did not meet your expectations for comfort during longer periods of use. We appreciate your honesty and will take this feedback into consideration for future chair designs. If you have any other questions or concerns, please do not hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you for being a valued customer.

Mar 19, 2024
Shanta Forney
5 out of 5 stars review

Verified Purchase

Well worth it!!

The chair is very comfortable. So glad we purchased it for our computer room. About to get another one for my upstairs office area.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your positive experience with Serta Mid-back office chair. We are thrilled to hear that you found the chair comfortable and easy to assemble. Our team is always working hard to provide our customers with a quality product that meets their needs and expectations. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thanks again for your review and we look forward to serving you in the future.