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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.4 out of 5 stars
stars1,101 ratings450 reviews
  1. 5 stars74% (814)
  2. 4 stars12% (132)
  3. 3 stars5% (51)
  4. 2 stars4% (39)
  5. 1 star6% (65)
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Showing 191-200 of 450 reviews
Sep 19, 2023
Rami
5 out of 5 stars review

Verified Purchase

Comfy chair for a comfy price

Chair is very comfortable, and for the price very well built. Wish you can adjust the armrests, but at this price point I can’t complain

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at 800-379-9773 or service@trueinnovations.com.

Dec 17, 2024
Ginny
5 out of 5 stars review

Verified Purchase

Serta Office Chair

Great chair. Easy to put together. Very comfortable. The back height is a typical height. Good for me, but too short for my over 6 foot husband.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your experience! We're so glad you found the chair comfortable and easy to assemble. We understand that finding the right fit for taller individuals can be a challenge, and we're here to help if you need suggestions for a chair with a higher backrest. Please don’t hesitate to reach out to us at 800-379-9773 or service@trueinnovations.com for assistance!

Jul 7, 2024
JP
4 out of 5 stars review

Verified Purchase

Office chair

The chair could be a little more comfortable. The back of my thighs hurt after sitting on it for a while.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Apr 28, 2026
anonymous
1 out of 5 stars review

Bolts labeled “H” do not fit underside of chair. Assembly becomes impossible without getting bigger bolts

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the bolt not fitting. We have a customer support team that can troubleshoot and assist with this issue. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 27, 2026
Tim M
5 out of 5 stars review

Repeat customer

My 3rd one I’ve bought. Any time someone needs a new chair, this is the go to. Price is right, and very comfortable

Review from Living Style Group
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Apr 23, 2024
Wild Marsh
5 out of 5 stars review

Verified Purchase

Desk chair

easy to put together. beautiful and comfortable. I am 5'10" and the seat is comfortable and adjustable height is perfect.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for this 5 star review!! We are so happy to hear that you love your chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Feb 2, 2025
Jbdrago
3 out of 5 stars review

Verified Purchase

Should have passed.

Already squeaking after first week. Comfortable but already feels like I have to very gentle with it.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. Please do not hesitate to contact us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST. so that we can further assist you with this issue.

Dec 24, 2023
Sarah
5 out of 5 stars review

Verified Purchase

Unbelievable value for the price

Was going to get my son a gamer chair but they seem to have little support. Definitely glad I got him this, so is he!!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your review or Serta's office chair. We love to hear that it works great as a gaming chair for your son. We hope he gets lots of enjoyment and comfort while he games. If you need assistance with your chair, please let us know at 800-379-9773 or service@trueinnovations.com.

Aug 14, 2024
Michelle C
5 out of 5 stars review

Verified Purchase

Super Comfy Chair for work!

Oh my gosh! pure comfort! love this chair! I'm a schoolteacher and I treated myself to this and I am so happy!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to share your experience with Serta Mid-Back Mesh office chair. We are thrilled to hear that you find the chair to be comfortable. We hope the chair continues to be a good fit for you for a long time. Please let us know if you need assistance with your chair at 800-379-9773 or service@trueinnovations.com.

Aug 20, 2024
EJ48
5 out of 5 stars review

Verified Purchase

Great chair for the money

We have been very satisfied with this chair. Four great-grandsons (oldest 9) had fun putting it together.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to review your office chair. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com.