Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for

Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

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4.4 out of 5 stars

stars1,101 ratings450 reviews

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Showing 151-160 of 450 reviews

Feb 27, 2026

CANDACE

4 out of 5 stars review

This is a well made quality chair. BUT put together it’s huge. The arms which are integral to its stability make it near impossible to push under a table or desk. If it’s lowered completely it will partially fit. The big problem for me is the pitch of the seat. It angles down in front which makes me constantly scooting back in. Problem could just be me. I’m a 5’ 4” senior woman weighing 175 with short legs. The seat itself is just way too wide. Another problem for me is the seat gets too warm. I’ve been using a ventilated car seat thin cushion which helps. BUT it is a very nice chair; no complaint on the quality. I’m going to return; just way too big.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the dimensions of the chair. We are very sorry to hear that this chair was a not a good fit for you but are glad that you appreciated the quality, nonetheless. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 30, 2026

MICHAEL

4 out of 5 stars review

Good Chair. 1 flaw

Chair was easy to assemble. Chair sit very comfortable. This chair is replacing what looks like the same chair I bought from Sam's back in the 1990's . The only reason for 4 stars instead of 5 stars is the tilt feature. There is a tilt feature by screwing a knob on the seat base to either tighten the tilt or loosen the tilt, but it's useless, there is only about 1/2 inch tilt, and I have to keep continuous back pressure to retain the tilt as the seat rocks back and forth, so I am basically sitting straight up at all times. I'm going to see if I can swap the old seat base with the new base on the new chair to remedy this problem. In my mind I would think they could come up with a better idea in 30 years. If the old seat base will not swap, I unfortunately will have to return the chair, not being able to lean back is unacceptable.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the tilt function. We have a customer support team that an assist with troubleshooting as there is a knob under the seat cushion that allows for an easier recline. If that is not working, the part can be replaced as well if you are interested. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 11, 2025

Rmarquez

5 out of 5 stars review

Verified Purchase

thats what i need it

wonderful

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you found exactly what you were looking for. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 13, 2025

Jay

5 out of 5 stars review

Verified Purchase

Fine

Bargan

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad to hear that you are happy with your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 25, 2025

Lex

4 out of 5 stars review

Verified Purchase

Office chair

It’s great for the price

Helpful?

reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are happy that this chair met your expectations. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 26, 2025

CrystalBluHou

5 out of 5 stars review

Verified Purchase

Game like a Boss- Manager Style

Great gaming chair

Helpful?

reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so pleased to hear that you love the chair so much and find it as versatile and comfortable as a gaming chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 9, 2025

Kamal singh Heer

5 out of 5 stars review

Verified Purchase

Good than i buy earlier.

Comfortable

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you find your chair so comfortable. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 20, 2025

5 out of 5 stars review

Verified Purchase

Great Chair

Very comfortable

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that your chair is very comfortable for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 16, 2025

Rooster

5 out of 5 stars review

Verified Purchase

Chair

Works great

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are ecstatic to hear that you love the chair and it works exactly as you need it to. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 13, 2025

4 out of 5 stars review

Verified Purchase

Bonded leather, ugh

Helpful?

reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your feedback regarding the bonded leather. If you need additional service on your chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.