Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for

Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

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4.4 out of 5 stars

stars1,101 ratings450 reviews

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Showing 141-150 of 450 reviews

May 8, 2026

Destiny R

5 out of 5 stars review

I love it

This chair is super comfortable! I work at home and spend a lot of time sitting in front of a computer - this chair has helped so much. I highly recommend.

Review from Living Style Group

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Feb 20, 2025

BigKev

5 out of 5 stars review

Verified Purchase

Comfortable and inexpensive!

I bought this office chair for when working at home. I loved it so much, I went back and bought another one for me to bring to work even though they obviously supply one. This one is like a kings throne!

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reply from True Customer Service

Thank you for taking the time to provide a product review and share your opinions. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you love the chair's comfort enough to purchase another one. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday

Jan 13, 2025

kitkat

2 out of 5 stars review

Verified Purchase

spend more for the quality

cheap quality for the money. I sit on the 4 bolts from the bottom of seat, not enough padding. One pad on the armrest is deformed but they still sold it.

Helpful?

reply from True Customer Service

We appreciate you taking the time to share your experience with the chair. We’re sorry to hear that the quality didn’t meet your expectations and that you’re experiencing issues with the padding and armrest. Your feedback is valuable to us as we strive to improve the quality of our products.Our customer service team would like to assist you further to address these concerns. Please reach out to us at 800-379-9773 or service@trueinnovations.com. Be sure to reference your posted review when contacting us so we can provide the best support possible. Thank you for bringing this to our attention.

Jan 12, 2024

MattF

5 out of 5 stars review

Verified Purchase

Nice chair

Great price for a comfortable office chair. The materials seem to be high quality. Assembly was easy enough with the supplied hardware and tools. The padding is very comfortable with good support.

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reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Feb 1, 2024

awerk

5 out of 5 stars review

Verified Purchase

Good Chair

I've purchased this chair for employees in our office many times. Everyone says it is comfortable. I haven't had to purchase replacements yet, so I'd say it holds up well. It's a great price and easy to put together.

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Apr 20, 2026

Anthony L

5 out of 5 stars review

Relief

I had an older chair that the the pneumatic pump was gone. So primarily. at 6 foot, 5 feet tall, I was sitting with my knees in my chest. This new chair is great

Review from Living Style Group

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Aug 17, 2024

Jay

4 out of 5 stars review

Verified Purchase

Comfy Chair

easy online shopping, the app wasn't working but I was helped at pick up. Product was easy to put together but there was a small defect in the back of the chair.

Helpful?

reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement part to get your chair in great condition.

Jan 19, 2024

Danielle Sumpman

5 out of 5 stars review

Verified Purchase

Amazing chair, very happy with this purchase

This chair is great! We use it for our desk and also when we game & it helps our backs so much!! We are so happy with this purchase and are considering buying a second chair

Helpful?

reply from True Customer Service

We greatly appreciate your positive feedback regarding Serta's Office Chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted to have been able to contribute to your comfort while you game. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please reach out to our service team at service@trueinnovations.com or 800-379-9773 if you need assistance with your chair. We appreciate your purchase, thank you for being a valued customer.

Apr 17, 2026

Terese F

4 out of 5 stars review

Very comfortable!

A quality comfortable chair for a great price! Only problem is that it doesn’t go low enough. I’m 5”5 and my feet barely touch the floor on the lowest setting. Would not be good for anyone shorter.

Review from Living Style Group

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May 10, 2026

Susan H

5 out of 5 stars review

Support in all the right places.

I was on the fence about investing in a new office chair but I'm so glad I did! This chair is amazing. You don't know the support you are missing until you upgrade. Your body will thank you at the end of the day.

Review from Living Style Group

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