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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,549 ratings1,008 reviews
  1. 5 stars75% (1,915)
  2. 4 stars16% (396)
  3. 3 stars4% (105)
  4. 2 stars2% (52)
  5. 1 star3% (81)

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Showing 131-140 of 1,008 reviews
Dec 4, 2023
Reviewer name: Michi B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fancy chair for the low

Such a nice chair, feels, looks, smells expensive but was not expensive at all.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for the 5-star review and for taking the time to share your positive experience with our office chair. We are delighted to hear that you are satisfied with your purchase. Thank you again for your feedback and please let us know if there is anything else we can do for you in the future. Our customer service representatives can be reached by email at service@trueinnovations.com or at 800-379-9773.

Jul 30, 2026
Reviewer name: Kevin
1 out of 5 stars
1 out of 5 stars review

Worthless Junk

Absolutely the worst chair I've ever sat in. After 30 minutes I'm going back to my old chair. Back leans too far back. Sloped arm rests give no support. No neck support at all.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the comfort of the chair. We are very sorry to hear that this chair was not comfortable for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 15, 2026
Reviewer name: Janiah T
4 out of 5 stars
4 out of 5 stars review

2nd chair

First chair we bought about a year and a half ago and it still works great, no wrinkles, tears or stretching. We’re just now able to buy a second one because it’s the only decent one around here you can pick up in person and not spend more than your utility bill on it. Thanks serta!

Review from Living Style Group
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Aug 7, 2026
Reviewer name: Johnny J
5 out of 5 stars
5 out of 5 stars review

Love My Upgrade!

Replacing a 10 year old Serta that’s seen it better days but still worthy of being a shop chair! This was easy to put together and very comfortable. And Sam’s had a great price on it so very happy with my purchase. Serta makes great office chairs at an affordable price!

Review from Living Style Group
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Aug 10, 2026
Reviewer name: Bryan P
5 out of 5 stars
5 out of 5 stars review

Highly Comfortable and Easy to Adjust

Improved Comment (polished, professional, manufacturer‑ready) The Serta professional office chair delivers exceptional comfort and support. The cushioning feels premium, and the chair rotates and adjusts smoothly, making it easy to find the perfect seating position. This has been the most comfortable office chair I’ve purchased, and it has noticeably improved my daily work experience.

Review from Living Style Group
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Aug 1, 2026
Reviewer name: Douglas R
4 out of 5 stars
4 out of 5 stars review

Serra Office Chair

So far I put it together and the arms are nice but the support the arms give to the back of the chair don’t seem to be strong enough. In due time will tell. Could be the way the 2 bolts are held together by the back of chair. All in all Nice looking chair.

Review from Living Style Group
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Aug 20, 2026
Reviewer name: Zachary S
5 out of 5 stars
5 out of 5 stars review

Solid and Comfortable

I feel safe in this chair. You know how some office chairs leave you wondering if you’ll stay upright the whole time? Yeah, this one won’t do that. It is sturdy and extremely comfortable. As a person with a lot of virtual meetings, some of which frequently exceed two hours in length, I feel confident that this chair will keep me comfortable.

Review from Living Style Group
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Aug 18, 2026
Reviewer name: Michaek H
5 out of 5 stars
5 out of 5 stars review

Soft and Durable

Still very new, but the comfort of this chair is amazing for this price point. I have purchased countless dozens over the years at work, and this this one is on par with higher end models I’ve used before. Time will tell if it stands up to daily use, but for my home office needs, this chair appears to be just the ticket!

Review from Living Style Group
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Aug 12, 2026
Reviewer name: Renee P
5 out of 5 stars
5 out of 5 stars review

Strong Comfort

Must be honest the price and brand really caught my attention. After it was assembled and I sat it was unexpectedly very comfortable. Almost took a nap. Feels like real leather ( it’s not ) but if you take care of it., I see this lasting beyond what maybe expected. Thank you for making it affordable!!!

Review from Living Style Group
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Jul 26, 2026
Reviewer name: Earionna W
5 out of 5 stars
5 out of 5 stars review

New WFH Office Chair

So far so good, we are three days in. I’m a little on the plus side so this chair is amazingly comfortable and spacious. It gives great back, hip and waist support. I think the arm rest could be just a smidge higher but needless to say I’ll be purchasing one for my 91 yr old grandmother.

Review from Living Style Group
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