Skip to Main Content
Sams Club
Sams Club
Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.4 out of 5 stars
stars1,101 ratings450 reviews
  1. 5 stars74% (814)
  2. 4 stars12% (132)
  3. 3 stars5% (51)
  4. 2 stars4% (39)
  5. 1 star6% (65)
Write a review

Customer photos

  • +48 images
Sort by |
Showing 131-140 of 450 reviews
Aug 22, 2025
Texasman77
5 out of 5 stars review

Verified Purchase

Good basic office chair.

The chair is easy to assemble and is a good height to the desk. Padding is firm but not to hard.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. it is amazing to hear that you found a chair that meets your standards of comfort and support. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 28, 2025
Willie
5 out of 5 stars review

Verified Purchase

Great chair with a great price

Great chair for the price and super easy to assemble.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re pleased to hear this chair exceeded your expectations and was an easy build. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 28, 2025
howy
5 out of 5 stars review

Verified Purchase

Amazong chair

Very solid comfortable chair. One of the best

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re so glad this chair is a solid and comfortable part of your workday. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Oct 5, 2025
Gary
5 out of 5 stars review

Verified Purchase

Chair

Good chair

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re very pleased to know that this chair is a five-star quality item for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 2, 2024
Not given
5 out of 5 stars review

Verified Purchase

Work chair

Awesome for the price!! Very happy- easy assembled

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to review your office chair. We are so happy to hear that the chair was easy to assemble and it is a good fit for your needs. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com.

Dec 4, 2023
Michi B
5 out of 5 stars review

Verified Purchase

Fancy chair for the low

Such a nice chair, feels, looks, smells expensive but was not expensive at all.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for the 5-star review and for taking the time to share your positive experience with our office chair. We are delighted to hear that you are satisfied with your purchase. Thank you again for your feedback and please let us know if there is anything else we can do for you in the future. Our customer service representatives can be reached by email at service@trueinnovations.com or at 800-379-9773.

Nov 17, 2023
Kyle L
5 out of 5 stars review

Verified Purchase

Great value for price - can't beat it

Grey chair for great price , use for home Office and wife sits in it all day and no complaints.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

We greatly appreciate your positive feedback regarding Serta Mid-Back Office Chair. It's wonderful to hear that the chair has met your expectations. Our customer service team can be reached at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thank you for your purchase, we appreciate your business.

Dec 21, 2024
Kathy S
3 out of 5 stars review

Verified Purchase

Doesn't easily adjust

Can't get the seat part to sit level. It keeps going forward at a slant and also leans to the left.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

We’re sorry to hear you're having trouble with the seat positioning. It sounds like there may be an issue with the assembly or a possible part malfunction. Please reach out to our customer service team at 800-379-9773 or service@trueinnovations.com so we can assist you further and help resolve the issue. We want to ensure you have the best experience with your chair.

Sep 26, 2024
Linda
5 out of 5 stars review

Verified Purchase

Awesome Chair

Perfect chair for my husband. He is a tall man and 230 lbs. He said that is the most comfortable chair he has had in years.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Sep 19, 2024
Office worker
5 out of 5 stars review

Verified Purchase

Comfy on the backside

This chair has nice padding and good lumbar support. You can get a days worth of office work done if you want.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.