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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.5 out of 5 stars
stars
1,473 ratings582 reviews
  1. 5 stars75% (1,100)
  2. 4 stars13% (195)
  3. 3 stars5% (67)
  4. 2 stars3% (42)
  5. 1 star5% (69)

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Showing 121-130 of 582 reviews
Oct 10, 2024
Woody
5 out of 5 stars review

Verified Purchase

CP Rate is pretty high

99.99 is a good price, and it is easy to set up.

Helpful?2VORESHV2JMC13599671235
Jun 1, 2025
Rachon
5 out of 5 stars review

Verified Purchase

Great Chair

Love the chair. It’s very comfortable

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad you love this chair and the comfort it provides. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 8, 2024
Jack
3 out of 5 stars review

Verified Purchase

Sit down

Its not worth more than i paid

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Jun 29, 2024
SanT
3 out of 5 stars review

Verified Purchase

Not as soft and cushiony

It looks a good, and sturdy chair. Coming from Serta, I had expected more comfort than it gives.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. We appreciate the helpful review, and we know other customers will appreciate your opinions. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Apr 12, 2025
JAH
3 out of 5 stars review

Verified Purchase

A three star chair !

For the price it is a OK chair.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are happy that your chair is what you need for what you were looking for. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 19, 2024
Office worker
5 out of 5 stars review

Verified Purchase

Comfy on the backside

This chair has nice padding and good lumbar support. You can get a days worth of office work done if you want.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Sep 1, 2024
Tina
3 out of 5 stars review

Verified Purchase

Office Chair

We bought this chair for my husbands work from home days. He said the chair is comfortable. His knock is that the back can’t be adjusted.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Sep 26, 2024
Linda
5 out of 5 stars review

Verified Purchase

Awesome Chair

Perfect chair for my husband. He is a tall man and 230 lbs. He said that is the most comfortable chair he has had in years.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Jul 22, 2025
Dee
5 out of 5 stars review

Verified Purchase

Would definitely buy again.

Easy to assemble, roomy seat, comfortable when sitting for longer periods of time. Good construction and glides easily on hard surfaces.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very pleased to hear how much you love your chair and the roominess of the seat. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 12, 2025
Anonymous
4 out of 5 stars review

Verified Purchase

good value

comfortable and durable. The gas lift cylinder is the failure point. I buy about one every two years. Still a good value

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you have gotten so much use out of your chair. We are sorry to hear about the gas lift, but we can always help with any issues you might be having. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.