This safe probably works well for fire and water, without any modifications to the safe itself. But if you bolt this bad boy to the floor, thru the case into concrete or wood, all that resistance and protection is gone, gone, gone... Anything that needs to be kept dry, put in alternative watertight containers in the safe... In case of a fire, bolted to a wood floor, good luck... If you never have a fire or flood, it's all good... I have bolted mine to a concrete slab...

Don't buy it. If the batteries go dead, and they will, and trying the auxiliary battery doesn't work you are stuck with a giant paper weight. The main batteries are inside and since they are powering the electronics they are not going to last very long. There is no warning that they are dying, and guess what happens to most batteries after they die and are not removed...they corrode. I called customer support and tried all of the trouble shooting items they recommended which didn't work. So now we have all of our important papers in a device that is designed to prevent anyone who doesn't know the combination from opening it and even the ones who know the combination can't open it because the electronics don't work.

This safe is terrible. I’ve had it for barely a year. But only recently set everything up. I got really excited to have a new safe. I made sure to check the code multiple times before putting anything into it and it worked every time. Two days later, I go to add some things to the safe. And the keypad didn’t work with fresh batteries or using the back up 9 volt method. Then the green proceed light came on and it’s been almost a week and a half. I can’t access anything in the safe and it’s extremely frustrating. Don’t buy this safe.

I bought this two weeks ago and tried to set up today. I diligently followed the instructions and watched a video, and the ‘safe isn’t locking’. Searched online and can’t find similar issues. Not sure what to do at this point. Can I return for full refund? What safes would any of you buyers who’ve switched to something else recommend?

This is a nice sized safe with some decent features for the money. I don't get how it is waterproof as there is no apparent seal but that is the least of my reasons for getting a safe. The size is nice but I wish it came with a few more shelves so one could organize it a bit better rather than having a huge stack of documents. The alarm features is nice as I think given the choice most thieves would just take the safe rather than taking the time to break into it. I do have a few pet peeves with this safe. First the touch screen sometimes requires a couple hard pushes to get it to come on, I would much rather have regular push buttons than a touch screen. Second this thing eats batteries like you wouldn't believe. Maybe it's the alarm but batteries need to be replaced at least once a month. Third, for some reason this safe hates Duracell (regular coppertop) batteries. I went through numerous new Duracell batteries and even had Sentry send me a new battery compartment and couldn't get power. I was about to contact Sentry again when I decided to try some Energizer batteries and voila, I had power.

Our safe only opens using the auxiliary 9V battery. We talked to Sentry Safe regarding this issue, and were told to use Duracell Lithium or Duracell Procell batteries. Since neither of these types of batteries are readily available in our area, we're returning the safe. It's too bad the battery design is flawed; otherwise, the safe is really nice!

I have had problems wit opening this safe since the day I received it. The keypad is extremely quirky and will not light up when it is touched. Periodically I can get it open if I keep touching the keypad for several minutes. Customer service just helped me get it open after it finally wouldn't open at all. It involved disassembling the electronic keypad and resetting it

I was very excited to get my Alarm Safe last week and it did not disappoint! Easy to use with a great lighting feature to allow you to see inside. I have not tested the 9-volt feature and am unsure how long a set of 4 AAA batteries last but so far everything is working as advertised. I tested the alarm function on my children when they tried to move the safe, it is nice and loud! A great amount of space along with an adjustable shelf for storage. Would definitely recommend this safe to anyone wanting peace of mind.

had to purchase first to be able to check if the kit is there, Sams policy does not allow open box to see the product prior purchase. Got me suspicious already from display model that had no any available way to bolt anywhere.Just pick it up and walk away. ..

Don't buy it. My trouble started when the batteries went dead. The main batteries are inside and I was able to replace them. After that I received a red indicator ERROR light that blinks 5 times. The paperwork from Sentry troubleshooting document is saying 'Keypad communication error". I called customer support and tried all of the trouble shooting items they recommended which didn't work. When I inquired about new Keypad the IT person told me they don't make them. Realty!? Then I asked what my option is now and she told me DRILL IT. So now I have all of my important papers in a device and I cant get to it. Also have to mention that the safe is about 3 years old.