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Customer reviews for SentrySafe SFW123TTC Fireproof and Waterproof Safe with Touch Screen, 1.23 Cubic Feet for
SentrySafe SFW123TTC Fireproof and Waterproof Safe with Touch Screen, 1.23 Cubic Feet
4.1 out of 5 stars
stars
304 ratings242 reviews
  1. 5 stars60% (181)
  2. 4 stars19% (59)
  3. 3 stars6% (18)
  4. 2 stars3% (9)
  5. 1 star12% (37)

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Showing 211-220 of 242 reviews
Nov 28, 2020
one of us
5 out of 5 stars review

Verified Purchase

seals air tight

I really like this safe

Helpful?1X1F010JCKNQ13599613626
May 2, 2020
MrsAllen
1 out of 5 stars review

Poor

My husband and I just purchased safe TODAY. Upon our arrival after opening the safe, we found mold all through it along with some other type of white pigmentations. We are already having issues with the safe and the keypad. Literally day ONE of having it. I’m upset and very disappointed.

Helpful?1X1F010JCKNQ13599613626
Nov 20, 2020
Ken23
5 out of 5 stars review

Verified Purchase

Just what I needed

Easy setup

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Nov 26, 2022
Bella
2 out of 5 stars review

Be ready to pay $250 to a lock smith

After several years of service, the computer board in side the safe went bad. Customer service told me to call a lock smith.

Helpful?1X1F010JCKNQ13599613626
reply from SentrySafeProductExpert

Sorry for your experience with your safe. Safes like other electronics or household items do malfunction overtime due to wear and tear.Sentry Safe Customer Service

Jun 25, 2018
Kim
1 out of 5 stars review

Verified Purchase

I need help!!

Came with bent corner

Helpful?1X1F010JCKNQ13599613626
reply from SentrySafeProductExpert

We appreciate your feedback and apologize for your inconvenient experience with this product. All safes are visually inspected before they leave our warehouse. Throughout the shipping process, unforeseeable damages may occur from time to time beyond our control. For safes that are received damaged, please contact Customer Support at 1-800-828-1438 so we can address the situation accordingly. Thank you.

Dec 31, 2023
cdesparza
4 out of 5 stars review

Verified Purchase

i like it

good investment

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Sep 19, 2022
Jason AL
1 out of 5 stars review

Keypad

Keypad will not respond after a period of time. You get a headache just trying to open it.

Helpful?1X1F010JCKNQ13599613626
reply from SentrySafeProductExpert

We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438.Sentry Safe Customer Service

Nov 2, 2022
Andy Ant G
5 out of 5 stars review

works as expected

necessary a few fingers first touch keypad and it works well. At the first I was afraid that key pad doesn't work but little later found out that it works well after this little trick!!!!!!!!!

Helpful?1X1F010JCKNQ13599613626
Feb 18, 2024
PLUM918
1 out of 5 stars review

Touchscreen doesn't work

Installed brand new batteries twice the day this safe was purchased. Screen lights up intermittently. I had the screen working long enough to program my own code, but after that the screen would not light up again. I am not comfortable locking the safe as I am uncertain that I will be able to get it back open due to the faulty touch screen. There is no other way to open the safe, there is not an override key, etc. Very heavy item to have to return to the store.

Helpful?1X1F010JCKNQ13599613626
reply from SentrySafeProductExpert

We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438. Sentry Safe Customer Service

May 15, 2024
eduardo
1 out of 5 stars review

KEEPING IT SAFE

This safe probably works well for fire and water, without any modifications to the safe itself. But if you bolt this bad boy to the floor, thru the case into concrete or wood, all that resistance and protection is gone, gone, gone... Anything that needs to be kept dry, put in alternative watertight containers in the safe... In case of a fire, bolted to a wood floor, good luck... If you never have a fire or flood, it's all good... I have bolted mine to a concrete slab...

Helpful?1X1F010JCKNQ13599613626
reply from SentrySafeProductExpert

We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options. Sentry Safe Customer Service