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Customer reviews for SentrySafe SFW123TTC Fireproof and Waterproof Safe with Touch Screen, 1.23 Cubic Feet for
SentrySafe SFW123TTC Fireproof and Waterproof Safe with Touch Screen, 1.23 Cubic Feet
4.1 out of 5 stars
stars
303 ratings241 reviews
  1. 5 stars60% (181)
  2. 4 stars19% (59)
  3. 3 stars6% (18)
  4. 2 stars3% (9)
  5. 1 star12% (36)
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Showing 1-10 of 241 reviews
Jul 5, 2021
rkinpdca
5 out of 5 stars review

Verified Purchase

Great little safe!

Lots of room for all kinds of things that are important. This safe is very heavy. Easy to move if you keep it in the box till you have it where you want to put it. Nice slot handles on box for two people to move. For us the most important thing is for water and fire proof. A nice safe at a very good price. The best part is it was less expensive to have it shipped than to buy in the store.

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Nov 20, 2020
Kinjo
5 out of 5 stars review

Verified Purchase

Easy to use

I bought this safe to replace the one that I had another Sentry which was combination. It is so easy to use that my wife now can open and place valuables in there. I like the idea that it has a light to illuminate what is in there. In addition to the factory combination you can add two other combinations of your choice.

Review from sentrysafe.com
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Mar 13, 2021
SB
4 out of 5 stars review

Verified Purchase

Value for money

Good quality. Had some issue initially to set it up, but reviewed video in you tube and was able to fix it. It is spacious inside. For now looks good.

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Jan 11, 2022
Yuvi
4 out of 5 stars review

Verified Purchase

Overall: Satisfied

It does what I need but the mechanism is stiff.

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Dec 30, 2022
Christmas dad
4 out of 5 stars review

Verified Purchase

Christmas dad

Safe came without the battery pack. Returned the first one and that one also did not have the battery pack. Hade to call the sentry safe customer service number and they set one the next day. The safe is great.

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May 9, 2022
Laura
3 out of 5 stars review

Verified Purchase

Need patience when opening

The touch pad doesn't light up when you touch it sometimes. It takes a couple tries. It also sometimes doesn't open on the first try.

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reply from SentrySafeProductExpert

We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438. Sentry Safe Customer Service

Jul 23, 2021
Rich C
3 out of 5 stars review

Verified Purchase

Missing battery compartment.

The safe seems to be good so far. The battery compartment was not in the box. I contacted SentrySafe & they sent me one. Works fine now.

Helpful?1X1F010JCKNQ13599613626
reply from SentrySafeProductExpert

Thank you for your feedback. We appreciate your business.

Jun 23, 2023
Mr bigglesworth
3 out of 5 stars review

Verified Purchase

Could be I got a defective Safe?

Small safe hard to fit laptop in it and document folders could have been 1 - 2 inches larger the 3 star review is because I have to touch the screen for along time to wake it. Also no audible alarm sounded when lifted and moved. The door has a built in light which was great no need for a flash light. Programming was easy beside it not reading my finger easy

Review from sentrysafe.com
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reply from CS

We apologize for the experience you’re having with your safe and appreciate your feedback. I will pass it along to our quality team. For further assistance, please call 1-800-828-1438 and we’ll be happy to assist you. Sentry Safe Customer Service

Jul 16, 2021
Scott
2 out of 5 stars review

Verified Purchase

Sentry Safe

Instructions were poorly written. I closed the door with instructions inside and had not installed the batteries yet and it was locked.. How does this happen. Instructions need to be more clear. I returned as I don't want to have that happen a year from now. I will look for a safe that does not need batteries to open the door...! Or even a Key would of been nice. Besides after reading reviews, this safe is not all that secure.

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reply from SentrySafeProductExpert

We are sorry for the experience with your safe. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options. If email is better, please complete the contact us form at www.sentrysafe.com.Sentry Safe Customer Service

Oct 25, 2020
cfwalkr
1 out of 5 stars review

Verified Purchase

Returned

It was a good size and seemed durable the complaint is the fact that it takes 4 aaa batteries and I had to use three different sets because they would drain rightt away leaving me to second guess the ability to get into my safe then once the batteries somewhat worked the touch pad was not sensitive so no quick action is plausible to get into the safe

Review from sentrysafe.com
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