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Customer reviews for SentrySafe SFW123TTC Fireproof and Waterproof Safe with Touch Screen, 1.23 Cubic Feet for
SentrySafe SFW123TTC Fireproof and Waterproof Safe with Touch Screen, 1.23 Cubic Feet
4.1 out of 5 stars
stars
304 ratings242 reviews
  1. 5 stars60% (181)
  2. 4 stars19% (59)
  3. 3 stars6% (18)
  4. 2 stars3% (9)
  5. 1 star12% (37)

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Showing 21-30 of 242 reviews
Nov 20, 2020
Kinjo
5 out of 5 stars review

Verified Purchase

Easy to use

I bought this safe to replace the one that I had another Sentry which was combination. It is so easy to use that my wife now can open and place valuables in there. I like the idea that it has a light to illuminate what is in there. In addition to the factory combination you can add two other combinations of your choice.

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
Oct 25, 2020
cfwalkr
1 out of 5 stars review

Verified Purchase

Returned

It was a good size and seemed durable the complaint is the fact that it takes 4 aaa batteries and I had to use three different sets because they would drain rightt away leaving me to second guess the ability to get into my safe then once the batteries somewhat worked the touch pad was not sensitive so no quick action is plausible to get into the safe

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
May 2, 2024
DrK
5 out of 5 stars review

Verified Purchase

"Safe In A Safe Place"

First Safe In A Safe Place makes Us All Feel Safe! This Sentry Safe has proved to be a wonderful addition to our New David Weekly Home. Ok where do I start... "Honey please take all those papers out of your desk, and anything else that you feel needs protecting... and well you quested it ... I'll have to get another one for myself. Thanks SentrySafe!

Helpful?1X1F010JCKNQ13599613626
Apr 18, 2020
Ladaveman
4 out of 5 stars review

Verified Purchase

Great personal safe for documents and valuables

This is the perfect size to hide away while providing fire and water protection. I love the inside light and digital keypad. This model does not have separate physical key and I was concerned if the battery went out being locked out. However, Sentry safe solved this issue with an external battery connection that could be utilized to provide power to the keypad.

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
Jun 14, 2018
Tarit
5 out of 5 stars review

Verified Purchase

Really feeling safe

I had another one similar size and brand, which I used for 10 years. But that one lately was giving trouble in opening the door. This new one is a replacement and certainly have improvements in design. I wish manufacturer has recycling option. I don't know how to discard this heavy older unit.

Helpful?1X1F010JCKNQ13599613626
Apr 29, 2022
Frustration
2 out of 5 stars review

Verified Purchase

Alarm Safe low on initial support.

Instructions were vague and the safe was not accessible when purchased I had to find a battery to jump start it to even get it open. The yellow tag with screw was not where is was supposed to be which is attached to the inside of the door. It was just lying-in the shelf in the locked safe. I tried both the QR code and phone number and nothing worked. I tried the phone numbers on the safe it was unlisted and would not go through.The only reason for the poor rating score is the lack of detail from the plant when packaged

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
reply from CS

We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss further, please call 1-800-828-1438 and we'll be happy to assist you. Sentry Safe Customer Service

Oct 21, 2018
EdHE
4 out of 5 stars review

Verified Purchase

Good fireproof and waterproof safe

I'd have given it a 5, but I had to call when it didn't work with the first AAA batteries I tried. I was informed that they needed to be either Energizer Lithium or Duracell Procell. Something about the posts on regular batteries not being long enough - should be something they add to the instructions rather than waiting for people to call when it doesn't work. Either that or a design problem with the battery tray. Otherwise, a good, dependable safe.

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
Aug 12, 2024
William
1 out of 5 stars review

Verified Purchase

A word of caution

Avoid this safe. It seems like a good deal but it isn't. The touch pad is widely known for having issues. These are really heavy and hard to return when you get a dead one like I did. In fact the safe I was sent had clearly been used before being sent to me. Not happy. Avoid this one.

Review from walmart.com
Helpful?1X1F010JCKNQ13599613626
reply from SentrySafeProductExpert

We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it to the retailer that it was purchased from. <br />We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438. <br /><br /> Sentry Safe Customer Service

Jun 23, 2023
Mr bigglesworth
3 out of 5 stars review

Verified Purchase

Could be I got a defective Safe?

Small safe hard to fit laptop in it and document folders could have been 1 - 2 inches larger the 3 star review is because I have to touch the screen for along time to wake it. Also no audible alarm sounded when lifted and moved. The door has a built in light which was great no need for a flash light. Programming was easy beside it not reading my finger easy

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
reply from CS

We apologize for the experience you’re having with your safe and appreciate your feedback. I will pass it along to our quality team. For further assistance, please call 1-800-828-1438 and we’ll be happy to assist you. Sentry Safe Customer Service

May 12, 2022
Stephen
1 out of 5 stars review

Verified Purchase

Keypad problem

Keypad will not respond

Helpful?1X1F010JCKNQ13599613626
reply from SentrySafeProductExpert

We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438. Sentry Safe Customer Service