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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,847 ratings1,786 reviews
  1. 5 stars70% (1,293)
  2. 4 stars18% (339)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (105)

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Showing 721-730 of 1,786 reviews
May 7, 2026
Reviewer name: Johana
5 out of 5 stars
5 out of 5 stars review

Modern look fridge

[This review was collected as part of a promotion.] I love this refrigerator modern look, it does not have handles which is perfect for the space. It is very spacious on both sides (fridge and freezer), the color is nice and the SmartThings app is a plus!

Review from Samsung US
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May 1, 2026
Reviewer name: Arby
5 out of 5 stars
5 out of 5 stars review

Great affordable option

[This review was collected as part of a promotion.] Good size, great design, affordable cost. Wish it had a light for the water dispenser but other than that I does what I need it to do. Hoping Samsung fixed their ice machine issue or this will be my last purchase from this brand. Will update.

Review from Samsung US
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Apr 23, 2026
Reviewer name: DrBonkers
4 out of 5 stars
4 out of 5 stars review

Nice simple refrigerator and freezer

[This review was collected as part of a promotion.] Great refrigerator if you like one without protruding handles and without a TV and other bs. It cools, it freezes, it makes ice, and it dispenses water. I deducted a star because all the documentation that comes with it directs you to download the smart things app, but the app says this refrigerator is not compatible with the app. The only thing the app was good for was to expose how to set the refrigerator and freezer temperature, because it isn't listed in the product manual.

Review from Samsung US
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Apr 30, 2026
Reviewer name: new buyer
4 out of 5 stars
4 out of 5 stars review

great features

[This review was collected as part of a promotion.] we are very pleased with the new refrigerator it was up and running in a short amount of time so we could put things in it to cool I like the fact that there are no outside handles that just get in the way and get dirty it is very efficient. the ice maker is working great our past refrigerator the ice maker was not very efficient I don't have a nickname I don't have

Review from Samsung US
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May 12, 2026
Reviewer name: Rebecca
4 out of 5 stars
4 out of 5 stars review

Beauty

[This review was collected as part of a promotion.] Beautiful refrigerator. Plenty of room. Lacks cheese drawer, butter compartment, egg tray. Dispenser inside which adds to aesthetics but can be inconvenient. I should have bought counter depth. Overall I love it.

Review from Samsung US
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Apr 20, 2026
Reviewer name: Robertcjone
5 out of 5 stars
5 out of 5 stars review

Nice

[This review was collected as part of a promotion.] Samsung is awesome I've served with the Samsung family in Korea they're the best Samsung is great everything about Samsung stands for America and Korea you know Samsung silver you know Samsung Silver Furniture and you know Samsung silver furniture and appliances makes America dream look beautiful

Review from Samsung US
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Apr 23, 2026
Reviewer name: Mleed
5 out of 5 stars
5 out of 5 stars review

Works as expected

[This review was collected as part of a promotion.] So far so good, have had it a couple months at this point, struggled to get it into the kitchen through the door way but outside of that easy set up. Water ice works great! I went from a top fridge to a side by side and I feel like I don't lose my food as much. The window is kind of uh pointless in my opinion but was the fridge that fit th space size wise and money!

Review from Samsung US
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Jun 6, 2026
Reviewer name: sandy
5 out of 5 stars
5 out of 5 stars review

capacity

[This review was collected as part of a promotion.] i was amazed at the amount of space a side by side really had. it is the first time i have ever had a side by side and it is great and the freezer as well as the refridgerator is large and hold a large amount.

Review from Samsung US
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Apr 16, 2026
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Buy a different Brand

I wanted to love this refrigerator and I did Until it started leaking water all over my Laminate floors . It seems the Ice Tray is cracked. Not only can I no longer use the ice maker my floor is ruined with raised edges from water damage from the leak which occurred while I was away for the weekend. To add insult to injury based on my internet search this simple component isnt replaceable , I d have to purchase the entire Ice maker for several hundred dollars and pay someone to install it . I am learning now that this is a Known issue with Samsung and there have been several lawsuits regarding this issue. I am NOT a Happy camper . For years I have trusted their products from Tvs to Phones . It appears I should have done my research before buying .Interestingly I was replacing a 40 year refrigerator that worked perfectly well but I wanted an Ice Maker !!!!!!

Review from Samsung US
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reply from Samsung

Hi Disappointed, choosing a refrigerator with an ice maker is often about adding convenience to everyday routines, especially when replacing an appliance that’s been in use for years. Relying on a brand you’ve trusted across different products is understandable, and focusing on everyday care can help support long‑term use. We’d like to review this further, check your details, and advise you on the available next steps. When reaching out through the options below, please include reference number 1152421697 to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care

May 6, 2026
Reviewer name: MaxwellHouse
5 out of 5 stars
5 out of 5 stars review

Great design

[This review was collected as part of a promotion.] We chose this model bc it not only fit our budget but it's super sleek in design. We love the hidden handles. The capacity turns out to be more than expected even though the previous one was larger- this one is perfect for our space.

Review from Samsung US
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