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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 1-10 of 593 reviews
Jun 27, 2021
Bobalu
5 out of 5 stars review

Verified Purchase

Samsung 27.4 side by side refrigerator

Love the size, larger than expected, great space and lighting. The gallon size shelves in the door are very handy, wish the shelves were adjustable but they are spaced adequately. A third drawer in the refrigerator side would be handy. The ice bin could be a little larger. Over all I like it and would recommend to friends.

Helpful?529UR1RZ6Q1213599613455
Jul 7, 2020
Mrs Review
5 out of 5 stars review

Verified Purchase

Great Product!

It's quiet except for when making ice cubes. Cable waterline, filter, built in chimes, sabbath mode and thermometer included. No adjustable shelves or handles. A roasting pan will fit with lid. No ice maker on the shelf. Watch like a hawk for scratches on floor, dents on the fridge.

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Apr 29, 2026
Dilley75
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] If you’re looking for a spacious, modern, and reliable refrigerator, the Samsung RS27T5200SR is a solid choice that balances style and functionality. After using it, here’s a well-rounded review you can use: 👍 What I Like The first thing that stands out is the huge capacity (27.4 cu. ft.), which easily handles groceries for a large household. Everything feels organized and accessible thanks to the side-by-side layout and adjustable shelves. The design is clean and modern, with a fingerprint-resistant stainless steel finish that keeps it looking sharp without constant cleaning. Cooling performance is excellent. The All-Around Cooling system keeps temperatures consistent, so food stays fresh longer. The built-in water and ice dispenser is also convenient and works smoothly. �

Review from Samsung US
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Apr 27, 2026
Rachel
5 out of 5 stars review

Nice for the price!

[This review was collected as part of a promotion.] The fridge is a nice capacity I have not had any issues with my only complaint might be an insertable tray on the front where the water dispenser is and it does not come with a light those features would be nice

Review from Samsung US
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Apr 23, 2026
Samsungluv
5 out of 5 stars review

Love our frigerator

[This review was collected as part of a promotion.] love the refrigerator it's very beautiful has wonderful storage capacity love how quiet it is it fits in with our other appliances very well it's very smooth and it keeps our groceries nice and fresh

Review from Samsung US
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May 6, 2026
MaxwellHouse
5 out of 5 stars review

Great design

[This review was collected as part of a promotion.] We chose this model bc it not only fit our budget but it’s super sleek in design. We love the hidden handles. The capacity turns out to be more than expected even though the previous one was larger- this one is perfect for our space.

Review from Samsung US
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Apr 23, 2026
DrBonkers
4 out of 5 stars review

Nice simple refrigerator and freezer

[This review was collected as part of a promotion.] Great refrigerator if you like one without protruding handles and without a TV and other bs. It cools, it freezes, it makes ice, and it dispenses water. I deducted a star because all the documentation that comes with it directs you to download the smart things app, but the app says this refrigerator is not compatible with the app. The only thing the app was good for was to expose how to set the refrigerator and freezer temperature, because it isn't listed in the product manual.

Review from Samsung US
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Apr 27, 2026
Blueberry
3 out of 5 stars review

It’s ok

[This review was collected as part of a promotion.] Aesthetic: really nice and modern Capacity: good Cooling: quite uniform all over Efficiency: too new to know Ergonomic: good The only problem we have is the water, when we get the water goes out and not into the glass. The fudge has a modern look and is perfect for a family. It has a problem with water dispenser; the water comes out too fast/strong and slashes out from the glass, it also has the sprout to gat need to be placed a bit closer to the back so is more aligned/ centered with the glass I personally prefer read instructions on paper and not having it is a big disappointment; it is easier to read writing instruction, model number, which water filter to use…

Review from Samsung US
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reply from Samsung

Hi Blueberry, That modern design and even cooling really stood out, and it’s helpful to see how the water dispenser experience and documentation access have affected day-to-day use. For the water dispensing behavior you mentioned, alignment and water pressure can influence how the stream lands in the glass. Make sure the water pressure is between 20 to 120 psi. Since you prefer having clear written instructions, the user manual is provided below. The table of contents on page 2 outlines the sections, making it easier to find the information you may want to review. User manual: https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152461486) when you reach out so our team can retrieve your information. We appreciate the opportunity to review your experience. Geraldine Samsung Care

Apr 20, 2026
Samsung loyal
3 out of 5 stars review

Easy to operate

[This review was collected as part of a promotion.] The product looks great Aesthetics are amazing Capacity is good shelving could be a little better Cooling takes 24 hours Efficiencies is good Economics works very well doors are easy to open and the freezer is a soft clothes which works very well

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung

Hi Samsung loyal, we love reading your thoughts on your Samsung refrigerator, especially your notes about its striking design, smooth door movement, ample capacity, dependable cooling timeline, and the way the freezer and controls make daily use feel effortless. Shared impressions like these help steer our product improvements and make the customer journey forward. We appreciate hearing from you and truly value your business. Rachel Samsung Care

Apr 18, 2026
Affani67
3 out of 5 stars review

Ice maker defective

[This review was collected as part of a promotion.] Ice maker on regular bases will get stuck in ice crushing mode eventually freezing in the shoot. This requires a complete shutdown and rinsing the with warm water I had to do this 3 times since I purchased my unit back in December of 2024

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung

Hi Affani67, We saw your review and what you mentioned about the ice maker switching to crushed ice and building up in the chute, and we know keeping things running smoothly is important for everyday use. When using the crushed ice option, small ice pieces can naturally build up in the chute or ice bucket over time. Keeping the dispenser in regular use, making sure the ice bucket is fully seated and dry, and clearing out any clumped ice can help keep things running smoothly. Checking the chute opening occasionally also supports consistent dispensing. If the ice maker continues to change modes or needs frequent resets, our service team can help take a closer look at the unit. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10007217/ Please keep this reference number for your records: 1152431950. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care