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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.5 out of 5 stars
stars
1,847 ratings1,786 reviews
  1. 5 stars70% (1,293)
  2. 4 stars18% (339)
  3. 3 stars4% (78)
  4. 2 stars2% (32)
  5. 1 star6% (105)

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Showing 711-720 of 1,786 reviews
Jun 19, 2021
Reviewer name: Tracy
3 out of 5 stars
3 out of 5 stars review

Could be better

Very roomy and pretty . Ice maker is horrible. Never has been successful at crushed ice and cubed ice is constantly jammed. Also icemaker is severely slow ! Control panel has gone out 3 times and randomly comes back on . Water filter ran out pretty quickly and cost $50 Expected alot more out of samsung

Helpful?5QR0LLY4EL7Q13599613455
reply from Supplier Response

Hello Tracy! Thank you for taking the time out of your day to provide your feedback. I know it must be frustrating when your ice maker is not working as designed. I want to help by providing a link that will help address the ice maker concern you are experiencing.<br />(http://www.samsung.com/us/support/troubleshooting/TSG01001012/)<br /><br />If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:<br />1. Facebook Messenger: http://m.me/samsungsupport <br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />Please use the following ticket number for your reference: 1143440631<br />Thank you for choosing Samsung. ^Nic

Apr 23, 2026
Reviewer name: Samsungluv
5 out of 5 stars
5 out of 5 stars review

Love our frigerator

[This review was collected as part of a promotion.] love the refrigerator it's very beautiful has wonderful storage capacity love how quiet it is it fits in with our other appliances very well it's very smooth and it keeps our groceries nice and fresh

Review from Samsung US
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Apr 20, 2026
Reviewer name: Chas
1 out of 5 stars
1 out of 5 stars review

Compressor failed Only four years old

The refrigerator worked well. I just cannot believe it only lasted four years for the money that we spent on it. Compressor went out. Lost all our meat had to buy ice for 2 1/2 Still waiting for repair we bought extra warranty so it would be covered fortunately. I thought by buying Samsung being a good name for products would last a long time guess not very disappointed.

Review from Samsung US
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reply from Samsung

Hi Chas, Thanks for sharing the update on your Samsung refrigerator and the service underway. We appreciate you keeping us in the loop. Cooling performance is supported by key components such as the compressor and proper airflow within the unit. Warranty service is designed to address these areas, and Samsung also provides guidance that explains how cooling systems operate, how temperature recovery works, and when service support may be helpful. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Please keep this reference number for your records: 1152409150. Our team can check the repair status and follow up when you contact us through Samsung Care channels. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care

Apr 18, 2026
Reviewer name: Affani67
3 out of 5 stars
3 out of 5 stars review

Ice maker defective

[This review was collected as part of a promotion.] Ice maker on regular bases will get stuck in ice crushing mode eventually freezing in the shoot. This requires a complete shutdown and rinsing the with warm water I had to do this 3 times since I purchased my unit back in December of 2024

Review from Samsung US
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reply from Samsung

Hi Affani67, We saw your review and what you mentioned about the ice maker switching to crushed ice and building up in the chute, and we know keeping things running smoothly is important for everyday use. When using the crushed ice option, small ice pieces can naturally build up in the chute or ice bucket over time. Keeping the dispenser in regular use, making sure the ice bucket is fully seated and dry, and clearing out any clumped ice can help keep things running smoothly. Checking the chute opening occasionally also supports consistent dispensing. If the ice maker continues to change modes or needs frequent resets, our service team can help take a closer look at the unit. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10007217/ Please keep this reference number for your records: 1152431950. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care

Apr 20, 2026
Reviewer name: Christi2026
4 out of 5 stars
4 out of 5 stars review

Works great

[This review was collected as part of a promotion.] Fridge has worked great only down fall is cleaning it the amazing logo fell off the front door and so looks odd and we were suppose to have finger print resistant and it still looks dirty all the time but function and space works great love the ice maker and having the ability to pull it out for large quantities of ice.

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Review from Samsung US
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Jun 1, 2026
Reviewer name: Ragal
5 out of 5 stars
5 out of 5 stars review

My new Samsung refrigerator

[This review was collected as part of a promotion.] This refrigerator is great has a lot of room for your food and roomy in the freezer area as well, great for the price and I love that it has no extended door handles, keeps the food nice and cold,the style is sleek and smooth, just the style and color I like, it runs perfectly and quietly 👍😊

Review from Samsung US
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Mar 12, 2026
Reviewer name: Broken78
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love my Samsung fridges. I have 2 and they cool my food very well. My drinks have never been so cool and crisp. No high enegy use. Big fridge. very pretty. No complaints. The fridge was great for my grandparents with disabillities.

Review from Samsung US
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May 22, 2026
Reviewer name: pilotlight
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] It has good capacity especially for both sides, I can put a lot of food in the middle and all the necessary sauces and condiments on the side. I like the aesthetic of the fridge too, modern. Cooling is good too, it's very cold. It is efficient too. It is also ergonomic for daily use.

Review from Samsung US
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Apr 26, 2026
Reviewer name: Lov2shop
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Dileverly was extremely easy and fast. The cooling system is really nice the freezer is very efficient and it works better than my old one. I LOVE THE CAPACITY, I bought all my groceries worth 2 weeks and I still have room. I love the aesthetic goes with my kitchen. I couldn't pick a better appliances.

Review from Samsung US
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Jun 7, 2026
Reviewer name: Rbmt83
5 out of 5 stars
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] Beautiful finish upgrades the kitchen looks. It doesn't stain ! The icemaker is highly efficient for a household of 4. It has a good storage capacity and we can see all itens inside easily, without bend our knees. We also found the thermostat and temperature adjustment efficient.

Review from Samsung US
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