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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 371-380 of 597 reviews
Aug 27, 2020
Phenom
5 out of 5 stars review

Big Fridge! Affordable price

[This review was collected as part of a promotion.] I have had this fridge for over 3 months now and I love how big the fridge is on the inside. The cooling settings automatically set themselves so all I did was hook water to it and plug it in. The fridge is a little bigger than I originally thought so make sure it will fit when ordering. Otherwise the fridge is awesome. Love the stainless steel!

Review from Samsung US
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Aug 3, 2020
Joseph
4 out of 5 stars review

Great service

[This review was collected as part of a promotion.] I bought this refrigerator in May and the ice maker stopped making ice by June. I called the Samsung support line and they sent a technician to fix the problem in a timely manner. I now have the ice maker working.

Review from Samsung US
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Oct 28, 2024
Brent
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We're thrilled with our new 27.4 cu. ft. large capacity side-by-side refrigerator in stainless steel! It has a sleek, modern design that looks amazing the kitchen. The storage capacity is impressive; it easily fits all the groceries, and the adjustable shelves make organizing a breeze. The temperature control keeps everything fresh, and we love the convenient ice and water dispenser. It runs quietly, too! This fridge is both stylish and functional—highly recommended!

Review from Samsung US
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May 7, 2020
MsMamaQueen
5 out of 5 stars review

Fantastic fridge

[This review was collected as part of a promotion.] Oh my goodness! What a marvelous new appliance. This thing is huge and so spacious inside. I can buy a month's worth of food to put in here. We are so happy to have a beautiful new appliance that combines beauty with outstanding performance. Included with all the storage space, is all the many shelves and compartments Samsung included to allow separation of items. Now our food can be sorted and stored more efficiently and properly. The stainless steel and finger print resistance is such a great option. And don't let me forget the water and ice dispenser. These two features we did not have before and its so convenient to have ice and water so convenient. Thank you Samsung. We highly recommend.

Review from The Insiders
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Jan 13, 2022
Holly
2 out of 5 stars review

Freezes food in the fridge. Poor lighting.

i am terribly disappointed with this refrigerator. anything stored along the back wall freezes and is then spoiled. the repair person set the temp to a high one, and just said to keep all produce in the drawers. but it’s not possible to load up the fridge without something being in the back, including produce. then it gets spoiled.also, there is only one light, at the top of the fridge . no side lights, so it’s hard to see things in the dark shadows.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from samsungcare

Hey, Holly. I'm sorry to hear about your refrigerator not working correctly. We appreciate you bringing this to our attention. We would need to gather more information on your situation. Please contact us by using one of the methods below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1144083634

Mar 24, 2021
MarB
3 out of 5 stars review

Nightmare with plastic covering on refrigerator

the refrigerator look and operation is fine. however, it has been impossible to remove all of the plastic. I worked on it for hours; the worst part is that the plastic wrap is manufactured by Samsung to be under the seals and into the actual metal seams. a month later, i still haven't been able to remove all the plastic remnants, despite painstaking work with tweezers. for this reason i can't recommend purchasing this refrigerator.

Review from Samsung US
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reply from Samsung Care

I can understand why that would be frustrating. We try to make the plastic on our products easy to remove. But, maybe we should look into other methods, so this isn't a problem in the future. Thank you for your feedback; I will forward this to our product specialist. ^Pat

Aug 3, 2020
Goodguy
5 out of 5 stars review

Lots of space!

[This review was collected as part of a promotion.] Bought this a couple weeks ago and so far are very happy. It's huge inside is attractive on the outside. Only small issue for us has been the water seems to drop from the water dispenser after using it. We leave a small cup in the dispenser area to collect any water spillage. It doesn't bother us but it may bother others. We like it and are happy with it. It's a fridge, it does what we need it to.

Review from Samsung US
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Jun 28, 2023
LeeLee
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] I bought this refrigerator 2 years ago and it's still going strong!! Will update as time goes on. I love the crushed ice feature. It is especially good for my stiff person syndrome diagnosis when I get overheated, dizzy, and extremely fatigued. It is the perfect cool down.

Review from Samsung US
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Jun 8, 2022
KinSpirit
1 out of 5 stars review

Less than 2 years old and compressor went out

This is the second Samsung I have owned that the compressor went out after only a couple of years. The current one is less than two years old and the replacement parts aren't available anymore so I have to replace it. Very disappointing because it was actually a nice refrigerator.

Review from Samsung US
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reply from Customer Care

Hi KinSpirit, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. For compressor not working In case of repair or replacement, you can check the warranty coverage of your product here: https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA For parts needed you may purchase them here: https://www.samsungparts.com/Default.aspx if additional assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung. Have a great day. Reference number: 1144608227 ^^Ross

Oct 15, 2022
Big Daddy
5 out of 5 stars review

King of the kitchen

[This review was collected as part of a promotion.] What can you say about the king of appliances Samsung is the stalwart of the modern home the appliance you forget is there in place quietly serving inconspicuous in its audacious stainless seamless facade open vast spaces on guard protector of all things perishable all hail the stainless Samsung King

Review from Samsung US
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