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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 361-370 of 597 reviews
Jun 2, 2021
Tony
3 out of 5 stars review

Everything is nice but the Ice Maker

we have had this otherwise impressive fridge since december 2020. the fridge is very spacious. we regularly keep the fridge stocked with beverages, meats & veggies, and more. where there is a total letdown is the ice maker. it makes ice but the shoot that the ice is supposed to be dispensed through froze over with this huge iceberg. i have been thawing it out. i wanted to share the situation here. let's see what the results are. samsung, please make it right!

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

Hey, Tony. I understand you are experiencing problems with your ice maker for the refrigerator. I certainly can see how disappointed you must be. Let's see if we can help change your experience to a better one. I'm sure we can fix this with some good troubleshooting. Check out the link here for assistance. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01109344/

Jun 25, 2023
Muzz
4 out of 5 stars review

Samsung fridge

[This review was collected as part of a promotion.] Bought it in November finally installed it. Like it so far sleek design easy open doors and plenty of shelf space. Came with a broken part for the dispenser. Customer service was professional and nice sending a new piece so we will see soon.

Review from Samsung US
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Sep 30, 2020
dberko
3 out of 5 stars review

Ok but this unit has a design flaw

while we receive this refrigerate on time as listed after using it for two week i have two feedback. #1 - no butter tray compartment. no big deal but we use one for 20 years and now we miss that feature #2 the biggest issue is the water dispenser is not center or close to the lever. so you almost always need two hands to dispense water. should be position further back so you press the level while holding the cup/glass bottle with one hand.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

If you are still experiencing issues with your unit, please feel free to contact us by using the information below so we can resolve this as soon as possible for you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

Aug 3, 2020
Suzzy
4 out of 5 stars review

Perfect second fridge

[This review was collected as part of a promotion.] The fridge is spacious and well lit. I love the crushed ice feature. Took 1 star off because the ice dispenser is cracked upon delivery but Samsung REFUSED to fix/replace the part (“it’s only cosmetic”).

Review from Samsung US
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Nov 19, 2022
hoxsie16
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] After about three weeks since delivery, everything appears to be working as described. The refrigerator is a nice looking side by side stainless steel appliance. We originally ordered the black stainless refrigerator but after becoming aware of several complaints of peeling we changed to regular stainless.

Review from Samsung US
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Aug 27, 2020
Phenom
5 out of 5 stars review

Big Fridge! Affordable price

[This review was collected as part of a promotion.] I have had this fridge for over 3 months now and I love how big the fridge is on the inside. The cooling settings automatically set themselves so all I did was hook water to it and plug it in. The fridge is a little bigger than I originally thought so make sure it will fit when ordering. Otherwise the fridge is awesome. Love the stainless steel!

Review from Samsung US
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Apr 13, 2023
Vallijo
4 out of 5 stars review

Love the all around cooling!

I have had this refrigerator for 3 weeks now and it works great no complaints except for the water/ice dispenser does not have a light. When you get water, it is hard to tell when the glass is getting full. And you really can't see at night if you just want to get water and not have to turn on the kitchen light. I know this seems silly to complain about but sometimes it's the little things that you will miss.

Review from Samsung US
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Apr 11, 2023
WillEks
3 out of 5 stars review

Poor quality, cheap feel and faulty design.

Bought a house with this fridge in it and it sucks. I brought my other samsung 3 door fride from other house and use both; Mine for bottom freezer and light weight quiet closing door and this one just for basic stuff and water and ice. No water tray on bottom, freezer door always SLAMS shut, never closes quietly, other side door opens out and swings few times on its own. It's not even loaded, just few soda bottles. The fridge is tilted 5 degrees backwards but that doesnt help. Overall, very cheap design, poor quality, the right bottom shelf is always freezing whatever you put there (the vent is too low) and the water tube under the dispenser grows mold after a while so i have to wipe it with a towel every time i use it!

Review from Samsung US
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reply from SEA Care

Greetings, We appreciate you informing us about the fridge, WillEks. Refrigerators are designed to tilt back slightly, which helps the doors to close by themselves and helps with draining. This will help close the door automatically and prevent the other door from opening. To ensure optimal performance, we strongly advice setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. How to level your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00062321/ This video is also about "How to level your Samsung refrigerator." https://www.youtube.com/watch?v=56WIrCOKoiI Care for your Samsung refrigerator doors: https://www.youtube.com/watch?v=ZaguMbi4pzA Items freezing in the fridge compartment: https://www.samsung.com/us/support/troubleshooting/TSG01001030/ Samsung refrigerator maintenance tips: https://www.youtube.com/watch?v=c2AWSLEBjDM Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a great day! ^Chrystel

Jan 9, 2023
Smart shopper
5 out of 5 stars review

Perfect in every way.

Purchased this refrigerator in 2020 and have had no problems. It has an incredible capacity and all food is easily visible due to the proper placement of glass shelving. It is easy to clean and very quiet. It is very streamlined and there are no handles to bump into.

Review from Samsung US
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Apr 17, 2025
Ndroid
5 out of 5 stars review

Great Refrigerator!

[This review was collected as part of a promotion.] Great refrigerator so far, have not had any issues. Love the water and ice feature...and the ease of setting the temp to what you want..not just low,med, high..it's in actual degrees. Lol. Lots of space. And an alarm when someone (kids) don't shut the door completely or leave it open too long!

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455