Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator forMember photos









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Interior Space...to the Max!
[This review was collected as part of a promotion.] The Samsung RS27T5200SR/AA side-by-side refrigerator is a no-frills fridge that maximizes space efficiency. If you don’t need a Family Hub screen nor a double capacity ice maker, this is the fridge for you. It may not look big from the outside, but the number of bins and shelves on the inside is amazing. Each shelf offers both depth and height to allow for maximum flexibility for odd-shaped items. This allows you to really pack in your stuff. The door bins hold multiple and various shaped bottles, meaning you can really stock up on items at the grocery store. And the same holds for both the refrigerator and the freezer side. Most surprisingly, the motor is quiet and powerful. Cooling down the entire fridge in under an hour from the first power-up. If you’re looking for a basic side-by-side fridge that looks good, performs well, and is designed to maximize interior space, the Samsung RS27T5200SR/AA is the right fridge for you!
Excellect Fridge
[This review was collected as part of a promotion.] I was a little nervous when this fridge got delivered because it was too large to fit through the doorway and I was worried I wouldn't be able to get it into the kitchen. Fortunately, the doors came off (and go back on) very easily. I knew it was going to be larger than my last one, but it still fits well in my small kitchen and gives it an updated look. I am really impressed with how much extra space it has, especially in the freezer. It doesn't look that big at first, but it's deeper than a standard fridge and is designed to seem wider without actually being wider. I don't know how they do it! I was worried with the side by side that I wouldn't be able to lay large flat items down in the freezer, for instance frozen pizzas, but they actually fit! The racks on the doors slide off easily for easy clean if there's a spill. I especially love the temperature panel on the side of the fridge door. It's easy to read and easy to make adjustments. It also has a quick cool function so it got to the right temperature extremely fast - within a couple of hours instead of the normal "up to 24 hour" time frame. The air doesn't feel like a blast of cold on either side and everything stays at the right temperature. I even turned the freezer temp up a few degrees because it's so efficient, I don't need to keep it as cold as a standard freezer. I also love having the water and ice function. The water tastes much better than from the tap filter, and the ice stops once the bin is full, unlike my last ice maker... Overall, a great fridge and I so happy to have it. My last fridge was definitely at the end of its life. I can tell this is going to be much more energy efficient just by the way it operates.
Beautifully Sleek with lots of space
[This review was collected as part of a promotion.] We are very happy with our new Samsung side-by-side refrigerator. It's a really big fridge in terms of storage space. I'm really happy about the depth and how much I can fit on each shelf. In addition, the door has 4 shelves that allow me to house my many bottles of dressing, sauces, marinades, etc. Each shelf is large enough to fit a gallon of milk and I was really happy to see that they didn't bother with an egg carton or butter flip top shelf like my old refrigerator had - it was a waste of space IMO. The freezer has a lot of storage too but not as many shelves in the door because of the ice maker. The ice maker sits inside in the door and appears relatively small in terms of how much ice it can hold. It has one drawer at the very bottom. The All-around cooling works very well. After delivery, we were able to load food into it after only a couple hours. And I LOVE the inset handles on the doors! So sleek and pretty!
Perfect in every way.
Purchased this refrigerator in 2020 and have had no problems. It has an incredible capacity and all food is easily visible due to the proper placement of glass shelving. It is easy to clean and very quiet. It is very streamlined and there are no handles to bump into.
Ice Maker was my top feature
we were very excited to get this new refrigerator. we love the ice maker in the door: water, cubes, and crushed. we love the size and the way the shelves are arranged. unfortunately, the ice maker stopped working within 2 months of purchase and i had to wait over a week to get it fixed. the technician who installed the new part was awesome. i'm limiting my "performance rating" to 3 stars because i don't know how long the repaired ice maker will efficiently operate.
Great refrigerator and ice maker
[This review was collected as part of a promotion.] I bought this refrigerator to replace one that was 31 years old. The main function that we wanted was an ice maker and cold-water dispenser. The old refrigerator's ice maker hadn't worked in years. This refrigerator's ice maker works great and makes life much easier. My only complaint is that it occasionally drips water at the cold-water dispenser after we replaced the water filter which is why i only gave it 4 stars.
Great look decent features
[This review was collected as part of a promotion.] Been using from few months. Pro's: cooling is superfast, looks great in the kitchen, does it all it supposed to at an temperature set. Have just enough space inside. Cooling is superfast. Minor Con's: Ice cubes water dispenser function works but drips after dispensed, needs a soaking pad under the dispenser. Some controls doesn't have enough directions but takes time to understand. Hard to open the doors sometimes Overall good for daily.
Not worth the money
The ice maker takes so long to actually dispense ice. It doesn’t really “crush” the ice when you select that option. My big issue is that it says it’s stainless steel, but NO magnets stick to my fridge doors. I’ve tried different ones just to make sure I’m not crazy. The weird thing is, I have other stainless steel appliances and the magnets stick to them just fine. So I have no way of hanging anything on the fridge (other than tape) and my kids can’t play with the fridge alphabet magnets or anything similar. It’s a shame bc I love displaying my kids’ artwork and pictures.
Greetings, We understand how important it is for you to have a magnetic refrigerator to hang your kid's artwork. In response to customer demand, Samsung has added more ferrous material to the stainless steel panels to make them magnetic. As to which models are magnetic and which are not, we do not keep records of this information. It is best to visit your neighborhood store to see if a magnet will adhere to the sides before purchasing in the future. Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146123352) to help our team pull up your information when you message us. Have a great day. -Ernest-
Decent but room for improvement
bought at the height of the pandemic when my ge fridge died. things i like: the looks, the color and how quiet it is. things i don't like: black "stainless" looks awesome but is beginning to flake off, ice maker is impossible to use without having ice everywhere, no light on door, shelves are not adjustable, and recently noticed that the doors get rather warm on the outside which affects the ice maker by melting refreezing and then getting jammed
Hi Jagman6566, Your honest review of your refrigerator is very much appreciated. We apologize that some of your experience with the product was less than ideal. Your observation is greatly appreciated, and we will keep working on improving the quality of our products and services. You can lift the glass and place it directly on the nozzle of the dispenser so that the ice will not be spilled. I strongly suggest checking these links for helpful tips. Samsung ice Dispenser Issues: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ I have also included a link to your refrigerator's user manual for additional tips. See pages 39-42 for cleaning and maintenance, and page 47 for ice does not dispense: https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf Should you need assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe. -John
Buy It At the Store if you must
this review is about the purchase experience only. i ordered this online and the initial delivery date was supposed to be 2 weeks. a day before my scheduled delivery, they email me and tell me my date has been pushed back another 3 weeks. i've already requested off and can't recover the day. contacted customer service and they won't guarantee that my date will change again. never a manager available when i ask. every time i contact chat services it's a different reason why i can't get a manager (one rep maryelis told me all the supervisors are in a meeting with the managers and she can't get one for me) supposedly they'll call me back in 24-48 hours. avoid ordering online at all cost. this will be my last time.
Feel free to voice your concern as much as you want. We are here to help in any way. For assistance, please reach out to us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142875017