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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 311-320 of 597 reviews
Mar 4, 2025
Valerie
1 out of 5 stars review

I maker is a piece of crap

I have had my Samsung refrigerator 14 months. I hate , it I have had on going problems where my ice machine. Ice machine has broke down 2 times and barely put out I now. The fan went out and had to get repaired also. I just gave my GE away I have had for 14 years and not one problem my ice machine has worked for 14. Now I have Samsung and no ice. Save your self the headache!

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from SEA Care

Valerie, we know the importance of having a properly working icemaker. To improve the icemaker's performance, please look at the link, follow the hyperlinks, and select the issue that best describes your experience with the unit to help improve the icemaker's performance. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#samsung-ice-maker-is-not-making-any-ice Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148551192) to help our team pull up your information when you message us. Have a great day. ^Charles

Aug 27, 2020
Toto_in_emerald_city
5 out of 5 stars review

High value for price

[This review was collected as part of a promotion.] We replaced a 10 yr old Electrolux French door with this model Samsung. We find it easier to organize food in the freezer over the bottom drawer we had before. This unit is sleek and modern with no handles which makes it appear a higher end unit. Plenty of space for all our usual inventory of food. Only disappointments are no deli drawer (Which we knew before purchasing) and no dispenser light which is listed as a feature but does not in fact have. Ice maker is great but having a hard time keeping up with us in the summer season (we use a lot of ice).

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Oct 14, 2020
CoolWhip
5 out of 5 stars review

Glad red but did not follow 1 star ratings

all the issues you read about on the single start reviewers are overblown. leaks, frost, ice maker, etc. the fridge works as intended. thinking that artic temperatures will make the fridge work better is misleading; only high energy consumption is achieved. keep your freezer in the low single digit but not below zero and your fridge size on the 40's; it works wonderful, and if there is high demand for ice well buy an ice machine, this ice makers were never intended for large amount of people.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Sep 30, 2020
dberko
3 out of 5 stars review

Ok but this unit has a design flaw

while we receive this refrigerate on time as listed after using it for two week i have two feedback. #1 - no butter tray compartment. no big deal but we use one for 20 years and now we miss that feature #2 the biggest issue is the water dispenser is not center or close to the lever. so you almost always need two hands to dispense water. should be position further back so you press the level while holding the cup/glass bottle with one hand.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

If you are still experiencing issues with your unit, please feel free to contact us by using the information below so we can resolve this as soon as possible for you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

Sep 9, 2024
Frugalshopper2
4 out of 5 stars review

Great Purchase

[This review was collected as part of a promotion.] This has been a great purchase. Lots of room to store for a large family. Great styling and always looks clean because it’s fingerprint resistant. Only minus is that the icemaker doesn’t make ice fast enough.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Oct 21, 2024
Steve
4 out of 5 stars review

Limited room ice bin. No dispenser light.

Refrigerator maintains temperature well. Plenty of room but the small ice bin is troublesome. A family of four or more likely would not appreciate this. The extra ice bin I keep in the freezer eliminates the benefit of the space-saver ice bin. The outside walls are fingerprint-resistant but the doors are not which seems strange. Also, there is no light at the door water and ice dispenser. This is a bit irritating. Overall, it is a good refrigerator. There are just a few options that I did not consider carefully enough before buying.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Jun 3, 2022
Ballermom
4 out of 5 stars review

I’ve really enjoyed this fridge!

[This review was collected as part of a promotion.] I bought this last year and have loved it. I did have to have services on the ice maker, but Samsung was very attentive and got it taken care of quickly. I could not be happier with the service we received from Samsung.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Jan 20, 2021
BILL
1 out of 5 stars review

100% GARBAGE (NO ZERO STAR RATING AVAILABLE)

samsung has been unresponsive and refuses to provide help or a refund. the "10-year warranty" isn't worth the ink or sticker it's printed on. no help from samsung will ever come, since they already have our money. terrible product, even worse service! if you decide to roll the dice, just know that no one from samsung cares about you or your warranty! it's all a lie.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

I can understand your disappointment with your product and value your feedback greatly. If you have any questions for us or would like to investigate your concern further, please reach out to us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1142870483

Jun 18, 2021
CsaAL
1 out of 5 stars review

DO NOT BUY

bought the refrigerator 5/3/2020. after two months the ice maker froze up. had to thaw it out. then the freezer was causing freezer burn on everything. after about 6 months the ice maker froze up again. we figured out you can’t do the crushed ice. can only do regular. very disappointing since one of the reasons we bought it was for the crushed ice. on 5/25/2021 refrigerator and freezer go out completely. only had for one year. bought the extended warranty on it. it is now 6/18 and the issues to get it fixed is ridiculous. i do not recommend this.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

What you are saying makes a lot of sense to me. I would be disappointed, too, if the ice maker were giving me these problems. I'm just happy you have an extended warranty to help take care of this concern. If you have any questions or would like for us to look into this concern, don't hesitate to contact our Social Media team. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143452013

Nov 25, 2020
Andrew
4 out of 5 stars review

Elegant Design, Cavernous Interior!

the first criteria i had was storage capacity, followed closely by price. storage capacity is huge, with the perfect balance of square footage between the fridge & freezer. side-beside refrigerators are no longer so popular, but are a far more efficient use of space, especially in the freezer vs the pull-out drawer type, which waste a ton of space accommodating sliding drawers etc. samsung's stainless steel finish has a richness & depth to it that no other brand comes close to, & this combined with this appliances design aesthetic made it a simple choice for me. pro's huge capacity simple, elegant design door mounted ice maker deep freeze setting -8°f excellent interior lighting cold air circulation con's needs 1 more shelf in fridge no lighting over ice/water dispenser

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455