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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 181-190 of 863 reviews
Feb 27, 2021
Reviewer name: Twieck
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Unsure but serves the purpose.

Was purchased for our 88 year old mom. This bed with the mattress sits lower than we would like. The legs are made with a heavy plastic that screws into each other to make the bed higher or lowered. We would like to make it higher but are not sure of the sturdy and safety of the frame if made even higher.

Helpful?4RIWWS0NKVOO13599613437
Aug 22, 2022
Reviewer name: bed
5 out of 5 stars
5 out of 5 stars review

where has this been my entire life????

I have extreme back pain as I await a full spinal fusion. In addition I have sleep apnea and shoot the paint off the walls as my family says. This bed was delivered yesterday. I was able to set it up in under 15 minutes with only the help of my 10 year old child . For the first time in 2 years I was able to get a full nights sleep and so did everyone else because I didn’t snore!!! Game changer!

Helpful?4RIWWS0NKVOO13599613437
Sep 26, 2024
Reviewer name: JLW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I couldn't be happier!!

Recently I've been searching for an adjustable bed base and quickly compared this base to the other stores with comparable features. I was pleasantly surprised to see this base was several hundred dollars cheaper than both other local & online stores with the exact same features, and Sams club offered to deliver to my house for free!! What's not to love about that!! I caught the Labor Day sale, quickly ordered it online, and got it delivered within 2 weeks to my front door. The down side is it's heavy (100+ lbs) so you'll need help bringing it in the house. This base is high quality and very well built so the cheaper price is not sacrificing quality. I set it up by myself (I'm a 58 year old woman) which was pretty straight forward. I'm currently using this with my 20-year-old mattress (which I will be replacing in the coming year) so this base works with most top mattresses. This base has many features for your head and legs, adjustments to minimize snoring, different message intensity levels with a timer, but my favorite is the zero gravity. I highly recommend this product and would definitely buy it again!

Helpful?4RIWWS0NKVOO13599613437
Jan 25, 2021
Reviewer name: Neck Injured Person
3 out of 5 stars
3 out of 5 stars review

Awesome base and Awesome price!

I purchased the Member's Mark Premier adjustable bed base in July of 2020. I have looked at lots and lots of mattresses and adjustable bases and this one is head-and-shoulders above those that are priced at furniture stores three times above the cost of this one and did not have half of it's features. This even will blue tooth to your phone and there is an app. You can still use your bed even if you cannot find your remote. It's is a heavy duty frame, very well made. There are 6 total legs which screw into the underside of the metal frame. Each leg is 12 inches long and comes apart in 3 inch increments for ease of height adjustment. It holds a total combined weight of 750 lbs. There is even a pillow flip at the top to help for watching TV. So smooth and quiet you cannot hear it move. I haven't seen anything anywhere else that came even close to the quality and price as Sam's Club Member's Mark.

Helpful?4RIWWS0NKVOO13599613437
May 25, 2021
Reviewer name: Jason
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really nice adjustable base at great price.

Received shipment earlier than expected. There was some box damage on the corners of the box, but no identifiable damage to the actual bed base. Was quite heavy (had to move to a location in my apartment because the bed base was delivered several days before I got the gel-memory foam mattress. Setup was easy (it will take 2 people - guessing around 200 lbs). Have had several weeks now and can say it has met all my expectations. It's adjustment motors are quiet, nice backlit remote control, and the phone app worked as described. Have owned an L&P adjustable bed before that I paid north of $2200 many years ago, and can say this base surpasses that one (with the exception of the L&P "wallhugging" feature). Would have no problem recommend this base to family/friends. Time will tell if it is truly built to last.

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Jun 16, 2021
Reviewer name: Lisa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Oh Sam

I have been shopping for this bed for over a long time. Never thought about Sam’s, what a mistake. It’s been a few days now. This is the best sleep. All parts were included, no tools needed. The box arrived in good condition. Excepting value. Wise purchase. So far So goood. I hope it holds up to the 10 year warranty.

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Sep 9, 2023
Reviewer name: AliceB
2 out of 5 stars
2 out of 5 stars review

Motor broke within 3 months.

Motor broke within 3 months. Within 3 months of purchase, the cable that connects to one of the motors had come unsoldered and is unable to be fixed. It was a lot of grief and moving the heavy frame around to try to troubleshoot. Sam's Club will take the frame back for return or replacement, but then I have to pay people (again) to move the heavy frame up stairs. I still have the broken frame because I can't decide whether to exchange it, wondering if I'll get another defective one.

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Apr 29, 2020
Reviewer name: Alphonso Stark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Massage and adjustable bed-wonderful.

Really enjoying this adjustable bed. Will never go back to a non adjustable bed. It was so easy to set up. And the fact that I can use my iPhone or iPad Bluetooth connection to adjust the bed is a great feature. I’m also enjoying the massage feature. Helps after doing workout.

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Jul 22, 2021
Reviewer name: Hightech
1 out of 5 stars
1 out of 5 stars review

Bad QA on Legs Screw Threading

I plan on updating this review one day when this problem is fixed to keep it as it's high reputation it should deserve as it has great features for it's price; but only when the QA threading leg issue is fixed. Reason for 1 star is NOT because I got a defect, it happens, it's due to the fact I have read multiple reviews from months and months ago with the same issue. The manufactured date on my frame is just a few months back so it still isn't resolved or checked before packaging. You get 6 legs and 6 holes to put them in. 2 of the holes take any of the 6 legs with no issues, 4 of the holes are not drilled out right or have a wrong sized or coarse threaded nut in them. You can either force them thru, retap them or exchange, I sadly only got 3 forced thru and the 4th one is just pure stripped. If this were a TV stand or something that didn't move I'd keep it, but since this is a bed to be slept on for ~10 years, a moving bed at that; I do not feel safe with the one main middle leg wobbly. I do feel bad for Sams club having to ship out a new one and paying to take back the old as this is clearly a manufactures defect. I contacted the manufacture SouthBay International, who imports it, directly thru email 4 days ago and have yet to get a reply, I guess they just take it as acceptable losses, despite it being such an easy fix/check. I think it has not been fixed yet as quite a few people with this issue retap their holes instead of exchanging it as defective so it's not as well reported; being that hundreds of pounds are on it and it moves, I don't want to take that risk. I would recommend buying it, knowing this risk, as it's price point is unbeatable. Knowing you can exchange without issue (it will take a few weeks to arrive). My 1 star is to hopefully get attention so the defect is fixed and Sams doesn't have to keep paying for the wasted shipping of defects.

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Apr 16, 2022
Reviewer name: Mountainmama1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works well.

Very heavy! Be sure to have 2-3 strong men to set up. Instructions were not very helpful about where to plug power cord into bed. Backup battery power is useless because instructions advise against having batteries installed unless power is out, but outlet is inaccessible once bed is set up. Bed works well and very comfortable.

Helpful?4RIWWS0NKVOO13599613437