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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 191-200 of 863 reviews
Apr 2, 2022
Reviewer name: Brandi
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

A little over priced. I have yet to find the USB port it supposedly has. The pillow tilt doesn’t hardly tilt and the foot lift doesn’t go high enough. The vibrating massage doesn’t work/ is so light u can’t feel it at all!!!! I’m all around disappointed, I feel like I paid $600 to sit up in my bed

Helpful?4RIWWS0NKVOO13599613437
Feb 25, 2025
Reviewer name: SleeplessInABrokenBed
2 out of 5 stars
2 out of 5 stars review

Poor quality control and lack of support ruin it

This adjustable base COULD be a good value. The frame feels solid and I was very happy with the features. The first sign of trouble was that the app you can supposedly use with the base was utterly useless and hadn't been updated in year. I read numerous review for this base and the cheaper one stating that the remote stopped working, rendering the base useless. I specifically bought this model because the app was advertised, and I was very disappointed to discover that there was indeed no working app. Unfortunately, less than two months after getting the base, it stopped responding to the remote. We called to get support and were told to re-pair the remote and control box, but the instructions did not match the product. I wanted to just swap out the control box and remote for new ones, but that isn't an option. All I an do it get a refund or replacement. Both options require me to take the bed apart and find a way to transport it. Needless to say, I am not a happy customer.

Helpful?4RIWWS0NKVOO13599613437
Feb 26, 2021
Reviewer name: felice
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

HAPPY

I am very happy with my purchase for Member's Mark adjustable base. It has USB ports, which was not even mentioned on the add. It came much sooner than was scheduled. Everything works well, just as advertised. I can actually feel the massage features through my 10" memory foam mattress. I couldn't on some I tried in brick and mortar stores and their mattresses were 12".

Helpful?4RIWWS0NKVOO13599613437
Nov 16, 2022
Reviewer name: Manny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Purchase

I love this adjustable base. Back pains are gone.

Helpful?4RIWWS0NKVOO13599613437
Oct 3, 2018
Reviewer name: Chuck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

More than expected

After several weeks everything is still working great. Very relaxing on a hard day

Helpful?4RIWWS0NKVOO13599613437
Oct 3, 2018
Reviewer name: Jess
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!

I have been satisfied with this purchase, easy to put together and easy to use.

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Aug 21, 2021
Reviewer name: JG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

This is 10 times better then I could have hoped for!

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Nov 21, 2022
Reviewer name: Chelebear1171
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Relaxing in comfort

Awesome to lift my head and or feet without a million pillows.

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Apr 25, 2024
Reviewer name: Brad
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I am glad I returned it

Massager is Very Loud and one of the legs had a broken piece

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May 7, 2024
Reviewer name: RD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice base

Easy to set up. Works well.

Helpful?4RIWWS0NKVOO13599613437