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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars1,633 ratings854 reviews
  1. 5 stars80% (1,312)
  2. 4 stars13% (206)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (51)

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Showing 1-10 of 854 reviews
Oct 9, 2025
Southern lights
5 out of 5 stars review

Verified Purchase

Turn your bed into a comfort zone!

This is the best way to relax in bed without the extra pillows propping you up. With the click of the remote you can move your head or feet up into a relaxing position. It fit inside my daughter’s current headboard. Very easy to set up, no tools needed.

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Oct 6, 2025
ATC
5 out of 5 stars review

Verified Purchase

Easy to assemble

Very easy to put together. Can do by yourself if strong and determined but much easier with second person. This is the second one I have put together, this time by myself. With the second person it is much easier. Love that the company already has felt on the bottom of the legs for the bed. Typical set up can happen in 20 minutes or less. All you have to do is unfold, put on the legs, put upright, and plug in. So easy.

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Sep 28, 2018
Jeanne C
5 out of 5 stars review

Verified Purchase

Really nice

I have a really nice adjustable base that I bought five or six years ago. So I bought this one for my guest room. I liked it so much I put in my room and put my old one in the guestroom. It’s a good quality and I really like the head tilt. Only thing you need to know is that it’s really heavy and you’re gonna need help with the set up especially if your bedrooms are on the second floor like mine are.

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Jan 4, 2019
chappyq
5 out of 5 stars review

Verified Purchase

Best Replacement for Box Spring/Platform

Fits perfectly inside our Queen Cherry Poster Bed in place of the box springs with matching vertical height to original bed set. We were ready to return our new hybrid mattress (hard as a rock), but are now able to adjust with the head and feet slightly raised to give a cradling effect even for side sleep position. The pillow tilt is nice for reading or watching TV while lying down, or added comfort with the head raised. The lift motors are very smooth and quiet; the massage vibrators are louder (especially on 'low'), but the bed is also on hardwood floors with little sound dampening. Bottom-line: Highly recommend, great price ($300-400 less than comparable) and fits inside existing bedframe.

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Jun 6, 2023
Rae
5 out of 5 stars review

Verified Purchase

Great bed frame. Good buy.

Fast shipping. The box was a little ragged but was well packed and no damage to the frame. We got the queen for a spare bedroom. It was heavy. You will need to keep it in the box and move it close to where you want it. Open it upside down and you will find the directions and a 2 boxes zip tied to the frame and the legs. The frame is folded in half and all you have to do is open it up and screw on the legs. We did not use the battery pack. The instructions show the power plugging into the control box. However, there is a pigtail plugged in that spot. Just follow that wire towards the head of the bed and you will find the end and the only place to plug in power. Consider it an extension of sorts. So far, no tools required. Now the hard part. Pick up the bed and flip over without putting stress on the legs which could bend. My wife and daughter flipped it with just a few expletives but with no real issues. Attach matress support bar, put your matress on, plug it in, grab remote and check it out. All done. Works great, motors are quiet and after a week if use, no issues. All in all, great buy.

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Jul 29, 2022
Tom S
4 out of 5 stars review

Verified Purchase

Five star product, one star delivery...

The product is great, but good luck with getting it delivered undamaged. After the third one, I gave up and asked for a discount for the damage and hassle, which they agreed to. Pretty good customer service. I really like the bed and needed it desperately for a medical condition. But, could have gone without the delivery complications.

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Jul 30, 2021
Bryan
4 out of 5 stars review

Verified Purchase

Member's Mark Queen Premier Adjustable Base

Bed frame is quite heavy, but was easy to install. On first use, the bed made a loud squealing noise when raising or lowering the head. Contacted customer care (manufacturer) and was told to lubricate the wheels and joints under the bed. This was no easy task and certainly not something the consumer should be asked to do. While we are now happy with the frame, one wonders how often we will have to 'service' the wheels and joints. Not a sign of quality.

Helpful?34FLAMJ8ZKNN13599613437
Jan 19, 2022
T L T
4 out of 5 stars review

Verified Purchase

Takes some adjustment to get use to the Adjustment

it lowered our mattress about six inches. Wonder if you can order six more riser blocks. It takes some trial and error to get the right adjustment for both husband and wife. There is a night lite under the bed, my side blinks while my wife's side is constant: don't know if the light is defective or is if it supposed to be this way. However, I can't imagine that it should blink.

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Nov 30, 2023
Neal
4 out of 5 stars review

Verified Purchase

Bed is great, app is a joke

The most important part (the bed itself) is great. Does everything it is supposed to. However, if you expect to use the companion app don't get your hopes up. Even if you can figure out the Bluetooth Mac addresses for each side of the he'd you would have to select it each time you open the app. Once you try to select the Mac addresses (for those who don't know this is a unique alphanumeric address for Bluetooth devices) it will not connect. There is no pairing no wizard no nothing. The app flat out does not work. In addition it looks like a middle school project. Very disappointing in that regard. But, the bed works so that's good. Just had hopes of integrating bed control into my local home automation setup. Suppose if I want to do that I'll be figuring out how to programatically interact with the bed all on my own.

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Jan 25, 2019
Benny Lyon
1 out of 5 stars review

Verified Purchase

Don't work at all???

We have had this for 2 weeks. It didn't work the day we received it. Called the company, they walked me through the process of checking it out and they determined it was the control box. Received the box a week later and haven't been able to get the company to get a tech. here to install it yet!!!!

Helpful?34FLAMJ8ZKNN13599613437