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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 11-20 of 863 reviews
Nov 15, 2018
Reviewer name: Tami
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No more snoring!

We love the features. We didn’t think we’d use the massage but it surprised us with how relaxing it is. My husband snores and keeps me awake but I raise the head a bit and no more window rattling, lol. It’s fantastic and fit beautifully into our bed frame.

Helpful?4RIWWS0NKVOO13599613437
Jun 6, 2023
Reviewer name: Rae
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great bed frame. Good buy.

Fast shipping. The box was a little ragged but was well packed and no damage to the frame. We got the queen for a spare bedroom. It was heavy. You will need to keep it in the box and move it close to where you want it. Open it upside down and you will find the directions and a 2 boxes zip tied to the frame and the legs. The frame is folded in half and all you have to do is open it up and screw on the legs. We did not use the battery pack. The instructions show the power plugging into the control box. However, there is a pigtail plugged in that spot. Just follow that wire towards the head of the bed and you will find the end and the only place to plug in power. Consider it an extension of sorts. So far, no tools required. Now the hard part. Pick up the bed and flip over without putting stress on the legs which could bend. My wife and daughter flipped it with just a few expletives but with no real issues. Attach matress support bar, put your matress on, plug it in, grab remote and check it out. All done. Works great, motors are quiet and after a week if use, no issues. All in all, great buy.

Helpful?4RIWWS0NKVOO13599613437
Oct 9, 2025
Reviewer name: Southern lights
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Turn your bed into a comfort zone!

This is the best way to relax in bed without the extra pillows propping you up. With the click of the remote you can move your head or feet up into a relaxing position. It fit inside my daughter’s current headboard. Very easy to set up, no tools needed.

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Aug 3, 2021
Reviewer name: WhoDa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A definite plus is the extra head elevation

A definite plus is the addition of the head elevation. If you use an I pad, or watch tv in bed! Definitely do not pass up this feature. The base is quiet moving although the vibration mode is loud and obnoxious. I don’t need or use it and it scares the dog. I’d buy it again and may crawl underneath it to unplug the vibration motors so I don’t bump the wrong button and turn them on.

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Oct 18, 2023
Reviewer name: Kev
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Purchase Decision

Currently in first week of use…so far so good. Easy to assemble. Did it by myself and got both boxes to second floor by myself…but I’m a strong man, 61 YO. Massage is a great feature. Head tilt is a great feature as most other brands don’t offer this for this price. Sturdy, able to bend a 12” hybrid split king without issue. For the money, you can’t beat the features you get for this price. Other brands do much more pricier. I’m happy with purchase so far.

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Apr 6, 2021
Reviewer name: Jill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exceeds Expectations

This was the best purchase of the year, no joke! Easy set-up. The bed is quite heavy, but is folded in half in the box. Faster set-up with two people. Easily fit inside of an older head/footboard frame with ease and moved freely without rubbing against the wood. Personally, I think this product should have cost more than it did, after sleeping on it for two weeks. The pillow tilt is separate from the upper body tilt and the foot tilt works well. The motor is fairly quiet, unless utilizing the massage selection (which puts me to sleep quicker than any sleeping aide tried thus far)! Amazing product, amazing features, and so happy this bed frame came through my feed.

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Aug 30, 2019
Reviewer name: manfredsmom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Zero Gravity setting rocks my world!

I debated long and hard before ordering this adjustable base as I did not want to buy a new queen mattress for it. No worries! The old school Serta coil mattress works fine with it. I also really like my headboard and didn't want to lose it. Again no worries. The headboard buts up to the base fine and has not shifted at all. I am certain it can be attached. I like the ease of use of the remote, the massage feature, and especially the zero gravity setting. We sleep with both feet and head elevated as my husband has gerd and snores (but no apnea) and I recently had a total knee replacement. W e are both sleeping much better. Since my German Shepherds do not like the massage feature as the sound bothers them, I can catch a few extras zees in the morning by turning on the massage. The only down side I see is that both sleepers have to be happy with the same setting IF you have a queen size. The king probably has duel controls that allow two different settings, but we did not want a split mattress situation. I have already recommended this bed to my sister and others as it does just what it says it will do and setup was an absolute breeze.

Helpful?4RIWWS0NKVOO13599613437
Nov 29, 2025
Reviewer name: KAREN
5 out of 5 stars
5 out of 5 stars review

Best thing since sliced bread!

I have been over the moon about our split-king, in the 2 twin-XL configuration. We bought these 2 frames on Memorial Day weekend of 2021! I don’t see how I could be happier. We were looking in a family-owned mattress store when the salesman told us there are only a handful of companies that make these frames. They are then sold with the exact same remotes, just rebadged with the sellers name on them, like Tempurpedic, Sleep Number, etc. We have never had an instance of aggravation. Everything works beautifully. My bed is used all the time - I have had 2 back surgeries =. 2022 and just recently in 8/2025.I use the massage feature all the time, I also raise and lower the head/feet to help in getting out of bed, I say this to show how well this frame is holding up, under what I think are kind of severe conditions.

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Jul 30, 2021
Reviewer name: Bryan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Member's Mark Queen Premier Adjustable Base

Bed frame is quite heavy, but was easy to install. On first use, the bed made a loud squealing noise when raising or lowering the head. Contacted customer care (manufacturer) and was told to lubricate the wheels and joints under the bed. This was no easy task and certainly not something the consumer should be asked to do. While we are now happy with the frame, one wonders how often we will have to 'service' the wheels and joints. Not a sign of quality.

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Apr 11, 2021
Reviewer name: Sunshine51
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Deal

While on a visit to Sam’s I saw a model that was nice but didn’t have all the bells and whistles I was looking for so I went online and found this one that’s perfect! I really like the adjustable legs and charger ports. I shopped around for the best price and that’s one of the reasons why I bought it. Great price!

Helpful?4RIWWS0NKVOO13599613437