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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,639 ratings858 reviews
  1. 5 stars80% (1,315)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (53)

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Showing 171-180 of 858 reviews
Jul 5, 2019
Andmag
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LOVE IT!!

I purchased this adjustable base for my 83 year old mother who lives with us who has had six back surgeries. She was totally against an adjustable bed telling me that they were ugly and too expensive. I ordered it anyway and she loves it! It was easy to set up, but you will need two people to lift it. Ours is a queen size. My daughter and I put it together and it went right into her bed frame. I even can use her grab bar at the top of the bed. She was using six pillows to support her head, legs and feet. Now she only needs one for her head. I love that with the touch of one button it will go back to the original bed position for me to get her out of bed. I wish we would have bought this years ago.

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Jul 22, 2019
Snickerdoodle
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy with my new Adjustable Base

For what I paid it was a very good purchase. I could have paid twice as much and got a better quality, but I didn't want to pay that much. I love the zero gravity option and reading in bed is much easier now. The vibration is a little loud but for the price, I am very happy. I am enjoying my new adjustable very much.

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Apr 29, 2020
Alphonso Stark
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Massage and adjustable bed-wonderful.

Really enjoying this adjustable bed. Will never go back to a non adjustable bed. It was so easy to set up. And the fact that I can use my iPhone or iPad Bluetooth connection to adjust the bed is a great feature. I’m also enjoying the massage feature. Helps after doing workout.

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Mar 13, 2022
Terri P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Absolutely LOVE this bed

From the ordering process to the delivery everything went very smooth! It was delivered a lot sooner than expected. I received tracking info and shipping updates every step of the way. The price was great as well. I did a lot of research before actually landing on this bed. Looked at many beds that were a lot higher in price but did not offer the features that this one has! Pillow tiki, dual massage usb outlets just to mention a few. Absolutely LOVE the bed! Wasn’t one for massages but let me tell you! It is wonderful I’ve used it every night since I got the bed. To quote my daughter “sleeping flat is for lames”. This is one of the best investments I’ve made. So far so good. I would definitely recommend this bed and encourage folks to purchase it from Sam’s Club. As a matter of fact I bragged about it so much that a friend purchased the same one. Imagine that. Lol.

Helpful?34FLAMJ8ZKNN13599613437
Feb 23, 2026
DARCIA
5 out of 5 stars
5 out of 5 stars review

Above and beyond customer service!

We purchased this bedframe in 2020. Last month one side quit working. Due to the age we didn't expect much except possibly to find someone to come out and repair it on our dime. Though it took some phone calls I reached the manufacturer directly. They actually answered the phone, in person! We went through some options for correcting the problem. Long story short, they sent me replacement electronics, a YouTube video and assurance that they were always available to help. The replacement went well, NO COST to us and we are now resting easy. This kind of customer service has become so rare I still find it hard to believe it's still out there. Thank you so much for your help!

Helpful?34FLAMJ8ZKNN13599613437
Sep 13, 2019
courtney28
5 out of 5 stars
5 out of 5 stars review

Only regret is not buying sooner!

We bought this a couple weeks ago after months of reviewing and research. This way by far the best price and seemed to have all the features of name-brand competition that was 3x the price. SO happy with this purchase, SUPER easy to put together too! My husband and I had this in place and bed re-assembled in 30 minutes or less. It arrives (and is pretty heavy!) assembled in the box- simply screw in the legs and mattress retainer and flip. Works like a dream and the Zero G is heavenly! I thought the massage feature would be meh, but it is so nice after a long day on my feet and like sitting in a massage chair!

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Mar 21, 2022
C Smith
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

You get what you pay for

This bed does do all the things the ad says it will, it just does it on a very simple scale. The pillow tilt doesn't tilt the pillow so much as it raises the head of the bed a little more. My mattress is a foam mattress so it's compatible with this bed but when the foot is elevated, the mattress points straight up in the air - it would be helpful if there was a way to secure the mattress to the base so it bends like it's supposed to. The massage feature? Well, it vibrates the mattress so yes, you get a "massage". For the cost of this bed, yes, it does what it's supposed to. I would not pay a penny more than I did.

Helpful?34FLAMJ8ZKNN13599613437
Dec 16, 2019
Bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Full featured for great price.

Only had 2 weeks but good so far. Bought because has lot of features for low price. Like that i can program 2 positions and has batteries in case power goes out. Solidly built. No complaints so far and would recommend based on limited experience.

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Apr 5, 2022
Cary N
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT BED AND AWESOME PRICE

Purchased this adjustable bed 2 weeks ago and have to say it is amazing.Everything shipped well, assembled easy, and worked right away as described. Paired the frame with a Ghostbed bed in a box also offered thru Sam's and sleep is now better than expected. I have spent over 50 years on normal beds/frames with and without boxsprings so getting accustomed to a new matress and frame has been a journey. The first few nights were awkward but having the ability to adjust the bed has been great. Incline your upper body and elevate your legs for a relaxing position. Turn on the massage motors for a relaxing vibraion that is soothing and relaxing. I would definitely recommend. Plus spent a fraction of what other name brand companies want to charge for thier adjustable bed combos.

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Jul 21, 2022
VGE
5 out of 5 stars
5 out of 5 stars review

Great Purchase

After reading many reviews I was convinced the only way this could be a bad purchase is if it was damaged prior to receiving it. I finally to the plunge. It is heavy duty. Two people to set up. However, once it set up and in place it worked like it the one's going for thousands of dollars. Quiet motors. Remote easy to use. App online works great once it is connected to the internet. Only issue was I had to take a guess at the name which was Base I5. One connected my Android works the same as the remote. Theoretically can set the bed in a position before I arrived home. Happy with this purchase. Sam's Club did it right this time.

Helpful?34FLAMJ8ZKNN13599613437