I have been using this bed base for about a month now and am very satisfied with how well it operates. The box it comes in is super heavy and very big, but that allows the setup to be super easy! For the price point, it is exactly what I expect and am very satisfied with the purchase. Small things that stop me from giving it a 5th star- first, the legs are height adjustable but not the exact height I wanted it (still, very much a personal preference and not related to the quality of the item). Second, there is some light coming from the underneath of the bed. For someone who prefers complete darkness, the glare on the adjacent wall is a bit annoying. Until I find out where it's coming from and cover it in electrical tape, I'll keep it at a 4-star.

I've only had the queen size for a couple of weeks but it has greatly helped with my respiratory problems while sleeping. Very heavy in the shipping box and delivery service would not bring it indoors.....so get some help when setting it up. BTW works with a sleep number mattress.

Works great! My only wish is that I had known that the split king option has the ability to function in unison as a regular king. Had I known I would have gotten this sooner to use with my king mattress. Then once I was ready to use two twin xl mattresses, I would have been set for that option. As it was, I waited to be able to afford the bases, new mattresses and new sheets all at once. This has worked well since my wife and I use very different settings at night. I could do without the massage feature, but otherwise no complaints.

Received shipment earlier than expected. There was some box damage on the corners of the box, but no identifiable damage to the actual bed base. Was quite heavy (had to move to a location in my apartment because the bed base was delivered several days before I got the gel-memory foam mattress. Setup was easy (it will take 2 people - guessing around 200 lbs). Have had several weeks now and can say it has met all my expectations. It's adjustment motors are quiet, nice backlit remote control, and the phone app worked as described. Have owned an L&P adjustable bed before that I paid north of $2200 many years ago, and can say this base surpasses that one (with the exception of the L&P "wallhugging" feature). Would have no problem recommend this base to family/friends. Time will tell if it is truly built to last.

Ive had this for more than a year now and it gets loud and the screws get loose after a time. means you have to pull the mattress off and turn it on its side or upside down and try to figure out which screws is loose! every time i turn on the massage, it is so super loud and sounds so raggedy!

It was delivered by FedEx, the box was damage in some places upon delivery. The damages to the cardboard cause two ripped spots on the fabric and I received one damage leg. The manufacturer tape the box well, which is noticeable but FedEx handles the box with the platform bed inside rough. I call the manufacturer and Sam's. They were very helpful. They send another leg and offer to exchange the platform's base but I refuse. Customer service is great I made one phone call and my problem was resolve. My warranty will remain in place which is included in the price of the bed.The platform base has a built in massage for your head and feet, two USB ports on each side of the bed, wireless remote control. I love this bed. I wish I had it long time ago. I gave it a 5 star for the customer service after purchased and how great this bed is. I will never go back to the traditional bed. Thank you Sam's club.

This bed base has been a life saver for me. When I was 18 I suffered a car accident which fractured my cervical spine and my right clavicle. I’m now 39 and am in constant pain. Being able to adjust my bed to a zero gravity setting is absolutely life changing for me. My lower back also has some problems and I usually wake up hurting, but not anymore because of this bed base. If you suffer from constant pain please don’t hesitate any longer and purchase this amazing bed base.

The adjustable frame was exciting because after recent back surgery I needed something to help me get in and out of bed without a lot of pressure on my back. Even with the extenders I am still below my bed frame and have to pull myself up over the edge. This is frustrating. I wish it was taller vs shorter. It also doesn’t adjust quite as explained. The head tilt doesn’t really tilt. There is very little movement there. The massage feature is nice but doesn’t stay running for the duration chosen. So that is also misleading.

I have been shopping for this bed for over a long time. Never thought about Sam’s, what a mistake. It’s been a few days now. This is the best sleep. All parts were included, no tools needed. The box arrived in good condition. Excepting value. Wise purchase. So far So goood. I hope it holds up to the 10 year warranty.

Very heavy! Be sure to have 2-3 strong men to set up. Instructions were not very helpful about where to plug power cord into bed. Backup battery power is useless because instructions advise against having batteries installed unless power is out, but outlet is inaccessible once bed is set up. Bed works well and very comfortable.