All of the features done well. Strong, sturdy and operates easily. Unboxing was the only minor problem. The box did not indicate the best position to cut away the box. Front & up would have helped, but it was easy. Instructions say to attach all 6 legs while it is on its side then turn onto floor. I was afraid that all the weight on the legs would damage them, so I only attached them on one side then lowered it & attached the others after it was in position. ..Now there are way less pillows and more comfort. Really like having it! Works well!!

Prompt shipping. It is quite heavy and only delivered to the door, so have some help to get it in the house and set up! Our existing mattress is flexible enough to accept the bending, so we didn't have to buy a new one. (You will have to ditch the box spring though) We enjoy raising the head for just relaxing or watching TV. Elevating the legs feels really good too. AS a bonus, turn on the vibrator!

Decided it was time to try an adjustable base and was really excited when I noticed the price of this one (as compared to the name brand units). The reviews and warranty sealed the deal. Shipping speed was incredible! It arrived in days...well ahead of estimated arrival time. I decided to try the Serra hybrid mattress (also online from Sam’s Club) after reading good reviews and learning it’s compatible with the adjustable base. (Loving it too, by the way.) I’d hoped to lower my bed a bit (to accommodate aging dogs), but had a bit of trouble with the base being able to sit inside my frame. Unfortunately, I had to set the base at it’s tallest level (I think it’s about 11 inches) and buy shorter furniture feet to lower the bed frame ($25 online) in order for the base to clear the frame. (Short story long: the dogs are learning to use a new bed ramp!) Loving the anti-gravity setting to watch tv and read in bed. Still learning the best sleeping positions, but keep falling asleep, so that will take a little more time. Unclear on why the USB ports are on the underside of the base (the head needs to be tilted to access it). I’m not using them for this reason, but would if they were on the side of the base. (Really good idea, but not well designed for practical use in my opinion.) Many reviews mentioned a light under the base. I haven’t noticed (or it doesn’t have one). Also loving the app - no need for the remote!

I bought 2 twin XL adjustable frames for our king platform bed that has built-in drawers because I wanted to keep our bedroom furniture and so far it's working great. You just don't use the legs that come with it for that kind of setup. Setup was pretty easy, just very heavy.

Excellent for what it does. A few important pointers for potential buyers: 1. Not all mattresses will bend with the base. So get that sorted out before purchase the base. Our 14" hybrid simply would not work. 2. The mattress retaining bar is tied underneath the base just like all the other parts. Only they used black ties instead of redish orange ties used on all other accessories. As a result, we had to uproot everything and lift the base again in order to cut the ties to install the base. Not cool at all. Other than that, we are very happy with it.

We purchased this bedframe in 2020. Last month one side quit working. Due to the age we didn't expect much except possibly to find someone to come out and repair it on our dime. Though it took some phone calls I reached the manufacturer directly. They actually answered the phone, in person! We went through some options for correcting the problem. Long story short, they sent me replacement electronics, a YouTube video and assurance that they were always available to help. The replacement went well, NO COST to us and we are now resting easy. This kind of customer service has become so rare I still find it hard to believe it's still out there. Thank you so much for your help!

The is an excellent purchase for anyone who may have issues getting comfortable in bed due to back issues. Happy to have made this purchase.

I received my Premier Adjustable Base with 4 legs; the instructions required 6. Today is Saturday and I can't get a hold of anyone until Monday .

Am impressed with this adjustable bedframe - it's very sturdy and all the functions of this are amazing. Bedframe was very easy to assemble.

I bought this a few weeks ago and have been very happy. The remote is very user friendly- would recommend as a adjustable bed.