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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars1,633 ratings1,213 reviews
  1. 5 stars72% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)

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Showing 881-890 of 1,213 reviews
Sep 3, 2011
Smiff53
5 out of 5 stars review

Second one in 5 years!

We all know that things now days are not made to last - due to technological advances and to keep us spending - but I was very pleased with this product so much so that I purchased a new one when my first started to "die". Since it is not dead yet I relegated it to the basement where it won't be used as much. I liked that when I ordered this one a small one for my bathroom was included which is the perfect size. My new 13 gallon receptacle requires 3 size C batteries - the old one used 4 size D batteries - but everything appears to be the same. When cooking the hands free ability to throw things away makes it sanitary and being a gadget person I love it! Hopefully this one will last as long as my first - and it is not "dead" just operating slower even with new batteries. Truth be told it is probably tired from the years of use!

Review from walmart.com
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reply from Nine Stars

Hi Smiff53,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Jun 28, 2012
lovemygirls03
5 out of 5 stars review

Absolutely love these!!!

We purchased these on the Black Friday sale for a great price. They are great. They work as advertised. I use batteries that are intended for digital devices that way they last longer. You can use the automatic lid or turn the can off and leave the lid open if you are working and have a lot of trash to dispose of and don't want to keep opening and closing the lid. Great value considering you get 2 for the price of one.

Review from walmart.com
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reply from Nine Stars

Hi Lovemygirls03,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Dec 27, 2011
Kporterdog
5 out of 5 stars review

Great product!

I love the motion sensor trash can! It is easy to use with a large capacity. When you have your hands full of trash and don't have one free to lift a lid this trash can is awesome. Just stand in front of it and the lid lifts automatically. Changing the trash bag is a breeze. It has stayed in place with no problems so far. As far as the soap dispenser (from another review), there is an on/off switch located on the bottom. If you turn it on it works great. The hands free dispenser is fun to use and my toddler loves to wash his hands.

Review from walmart.com
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May 21, 2019
PAM
5 out of 5 stars review

Works well, looks great!

I love it looks great and the sensor works almost to well. My only complaint is that it should have come with batteries already. It requires 2 different size batteries C and D and I don't usually have those laying around so I had to go out an buy them.

Review from walmart.com
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reply from Nine Stars

Hello, <br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Jan 25, 2017
Bullmastiffmama
1 out of 5 stars review

BOTH TRASHCANS BROKE IN THE FIRST 7 DAYS

The auto-closing lid would not respond, or get stuck in the open position after about a week of minimal use. I would manually close the lid or push the "close" button and the lid would pop back open. Customer Service at Nine Stars said, "Take out the batteries for a minimum of 24 hours, no less, and then try again." I did the twice and called back to complain. The service gal said, "Well, you have 2 options. 1.) You can send in the product for a replacement -- AT YOUR EXPENSE FOR SHIPPING -- or, 2.) You can return it to the vendor and either get a refund or order a replacement. When I further asked about this product, the fact that reviews showed it was a poor product, the gal said, "I sleep well, it's the company's policy. People who go online don't even contact us or follow through to get their products fixed who write those reviews." Um, no. I am returning this product and hope that everyone I can reach out there knows that this product, and the company's return policy is literally GARBAGE.

Review from walmart.com
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reply from Nine Stars

Thank you so much for your feedback. We will absolutely let our product development team know about this issue. Thank you for taking the time to review our unit.

Feb 11, 2014
W902
5 out of 5 stars review

great trash can! Best Price Too!

After visiting numerous sites to find a stainless trash can for my home this was the best deal of all for the exact same thing ( large trash can and small one to go with). It works beautifully, no problems yet. It took a while to arrive but it was probably because I ordered it very close to Xmas. Overall I am satisfied with my purchase.

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reply from Supplier Response

We are so happy to hear you are enjoying your unit! <br />-Nine Stars Group

May 9, 2016
Gentleben
4 out of 5 stars review

Nice automatic trash can

We really like our two 9 Stars cans. The are simple to use, battery powered, auto opening trash cans. We have not had them long enough to see how long the batteries will last. A simple movement of the hand over the top of the trash can will open it and then close it after you deposit your trash. We first bought the type that you step on a pedal at the floor and the can opens, but it wasn't long and the pedal quit working and then you had to lift the lid by hand. The one thing that I do not like about this new trash can is that it does not have an inside container as the old one did. The is a plastic ring that hold the trash sack in place. I do not know how long it will last being taken in and out 2 to 4 four times a week or more. So far it is a great trash can and we really like it.

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Aug 14, 2011
Motionless
2 out of 5 stars review

Lids Break

Since I purchased this trash can 3 years ago, I have had to replace the lid twice. The plastic hinges crack after about 18 months. It would be nice if Nine Star would sell just the plastic "flipper lid", but instead you must purchase the entire lid unit which costs from $32 to $37. I have purchased two lids and now my third one has broken as well. If I would buy my third lid I will have spent twice the price of a new trash can.

Review from walmart.com
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reply from Nine Stars

Hi Motionless, <br />Thank you for your review. We are so sorry to hear that the lid is not functioning properly. We definitely stand by our products and offer replacement parts at a low cost. Right now, we currently are offering free shipping! Please feel free to call or email our customer service department at (909) 620-8877 / info@ninestarsusa.com. We look forward to assisting with getting your can functional again.

Mar 24, 2019
BarbLL
5 out of 5 stars review

Easy to Use

I really love the 13 gallon touchless trash can - when you approach closely or hold your trash close to it, it opens very quickly and then closes quickly once the senor detects no more movement. The silver finish is attractive and so this can is suitable to have in any room of the house. I note it can be used to collect recycling as wello. The smaller can is quite small and more suited to a place where a trash can isn't often needed. This could be used for compost which would be very handy when your hands are full of peelings, etc. It's a bit too large in my opinion for a kitchen counter but it's small profile could have it close to the cupboard doors by the sink on the floor. Very happy with this purchase and do recommend it. Note the larger can uses 3 C size batteries and the smaller one uses 2 D size batteries.

Review from Walmart.ca
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May 10, 2021
PATRICIA
4 out of 5 stars review

21 gal. is a little extensive

but it works. especially if you have a lazy boyfriend that only takes the trash out on his terms rather than when it's overflowing. fortunately with 21 spacious gallons of room for our ridiculous amount of waste, we merely fill it up every 4 days rather than daily. 》》thanksNinestars.USA you've changed my life!

Review from walmart.com
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reply from Nine Stars

Hi PATRICIA, Thank you so much for your kind words! We&#39;re thrilled to hear that you&#39;re enjoying your automatic trash can and that it&#39;s making life a little easier. &#x1f60a; We designed it to be both convenient and hygienic, so it’s great to know it&#39;s hitting the mark for you. If you ever have any questions or need support in the future, we’re just a message away at info&#64;ninestarsusa.com. Thanks again for choosing us! -Nine Stars Group