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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars
1,622 ratings1,202 reviews
  1. 5 stars71% (1,158)
  2. 4 stars14% (228)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)
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Showing 881-890 of 1,202 reviews
May 21, 2012
Tatianna404
1 out of 5 stars review

Great price but.......

The downfall with this trash can is that it uses batteries and doesnt use a ac adapter. Also it opens with it wants to not when u need it to. The sensor is really messed up. I think its a light issue but im not sure. Also the on and off switch is in the trash can. Not a good look. Buyer beware.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Tatianna404,<br /><br />Thank you for your review! We are sorry to hear that you are not 100% satisfied with your purchase and there appears to be an issue with the sensor. We take your feedback seriously when looking to make improvements on this item. Please feel free to call or email our customer service department at (909) 620-8877 / info@ninestarsusa.com

Jun 10, 2017
deegonecraycray
5 out of 5 stars review

Absolutely Love This Trash Can!!

Completely Worthwhile Purchase. My Grandmother Is Blind. So She A Difficult Time Opening A Trash Can And Getting Items In The Trash Can At The Same Time. I Don't Like Uncovered Trash Cans So We Had To Find A Way To Satisfy Both Of Us. This Trash Can Was That Answer. She Just Has To Walk Up To The Trash And It Opens For Her, Making It Easy For Her To Throw Things Away And I Get My Covered Trash Can. Thanks For The Excellent Product!

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Deegonecraycray,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Jan 31, 2012
twister2go
5 out of 5 stars review

love these trash cans

I love these trash cans lol. I was tired of the plastic ones with the top that doesn't want to lift always and you end up touching and fussing with it. Not to mention the plastic one wasn't exactly 13 gallons and I felt like I was wasting trash bags. Not n e more with these cuties. I know now that whenever its time to empty the trash can that the bag is truly full. These keep the odor down... great thing cuz my place is very small and space is limited. Now visitors r impressed and not thrown off by garbage odor. FYI: the bigger can takes 3 C batteries I think and the small one takes 3 D batteries. I'm using cheap dollar store batteries and Im impressed by how long they last. I havent changed the batteries since I've owned the product and its been maybe a month now.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Twister2go,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

May 9, 2020
Richard
5 out of 5 stars review

Best trash can ever!

I am 62 years old. i got tired of buying the cheap plastic cans at Lowes, etc. i found myself buying about 3 per year at $25 per pop. bc they tear up so often. Buy the nine stars trash can. Been using it now for 1 and a half years. Love it! Still using same batteries after 1.5 years. The liner works great! The trash can looks brand new on the inside after a year and a half of use in a family of five. Will never buy the plastic crap again. Do not hesitate to buy this trash can. You will never regret it. I'd give it 10 stars if it were an option.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi there,<br />Thank you so incredibly much for such wonderful and motivating feedback. Feedback from our customers is what makes all our hard work so worth it, and we are overjoyed to hear that you love what we created so much! We value nothing more than your support, loyalty, time and feedback and we would be more than happy to hear from you again! Please feel welcome to contact us via email at info@ninestarsusa.com in the future. Thanks again! <br />-Nine Stars Group

Dec 22, 2011
niralim
3 out of 5 stars review

For $49 it was a great deal

I got 2 automatic stainless steel trash cans. The larger one's sensor is not that good, it takes multiple tries to have it sense some motion and then it lands up hitting my hands. It takes long to open up even after sensing. I usually just leave it open. The smaller one is great. Very accurate and quick. Overall I am happy for what I got considering the price.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion sensor is supposed to work,this is not normal. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Feb 19, 2017
christine119
5 out of 5 stars review

The best trash can set!

I just purchased this set of 2 sensor trash cans and I was amazed at the quality. I just love not having to touch the can when I have to throw in trash. My dog was getting into the garbage and making a mess and this has solved the problem. I highly recommend this set for their quality and value price.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Christine119,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Oct 27, 2017
Jonimurph
2 out of 5 stars review

Doesn't work well, scratched when received

We needed this for an event and it arrived just a day before so we didn't really look it over or test it. A few days later I can say it only works intermittently and it arrived with surface scratches on the top which affected how nice it looked. The most annoying part is it may or may not open when it should. We'll probably return and try another.

Review from walmart.com
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reply from Nine Stars

Dear Jonimurph, Thank you for your feedback. We are sorry the unit was damaged with scratches,this is not normal. Please contact our customer service department for a replacement .-NineStars Customer Service

Dec 9, 2017
Anonymous
1 out of 5 stars review

Nice look & appearance but lids not functioning!

After 2-mo of infrequent use both lids have become inoperable. We were truly impressed with the quick and soft opening/closing of the lids when they were working. Replaced the batteries on both units but still not working. Company requires you to PAY for shipping the broken unit for replacement (that would be around $45 for both on shipping!!). This has been a bad purchase for us and would suggest others to avoid buying this product. We still use them but it is very inconvenient to do so - you have to grab, pull & hold the lid with one hand (it will not stay FULLY open if let go) and use your other hand to throw in the trash. The point? A $10 waste basket works more efficiently (just push down a notch/lever/button and the lid opens and stays open, and you can now use both hands to dispose off the trash). Other than the functionality of the lids, this product is well made and looks great.

Review from walmart.com
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reply from Nine Stars

Dear Gio123,Thank you for your feedback and purchase.We are sorry you were not satisfied with the unit. The units motion sensor should not have stopped working, this is not normal. The unit can be reset or replaced, if you are interested in a replacement please email our customer service department at info@ninestarsusa,com .-NineStars Customer Service

Mar 31, 2016
Frazzeled
1 out of 5 stars review

What gives?

I just received my NINESTARS auto trash can and can't find anyway to attach the power cord I purchased to go with the unit so I wouldn't have to worry about battery life. The add said if I bought the two together I could save about $5.00. I decided the add was wrong and went looking for a model that uses the power cord. I found six models and none are the DZT-50-13 I ordered, and none say anything about a power cord. I did see in the question section that someone wanted to know if anyone bought the adapter. I tried to comment and wasn't logged in. Now that I am logged in I cant find that comment. I would recommend the trash container to a friend, but not the power cord. What a pain and another hour wasted.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello Frazzeled, <br /><br />I do apologize but none of our units would accept a power adapter. They only accept batteries. I also apologize if any suggestive ad showed the unit would accept one. I have looked myself and didnt find the description or ad to show that this model would take one. Please contact Walmart and let them know so you can get a refund on it. <br /><br />If you have further questions you can email us at info@ninestarsusa.com<br /><br />~Nine Stars

Sep 24, 2015
Suzann
5 out of 5 stars review

Trash can combo set

We receive this trashcan combo set as a Wedding gift. We had just replaced all the appliances in our kitchen with stainless steel and this set was perfect match. They are both very sturdy and I would highly recommend them to anyone looking for a new set of trash cans or a replacement set.

Review from walmart.com
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reply from Nine Stars

Hi Missy,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best, Nine Stars Team