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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
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4.4 out of 5 stars
stars
1,634 ratings1,214 reviews
  1. 5 stars71% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (117)

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Showing 1-10 of 1,214 reviews
Jan 6, 2020
Reviewer name: Samsgirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Auto can

Excellent product just be prepared for unexpected opening when passing garbage can also be ready to replace batteries often.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hello,   Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   -Nine Stars Group

Mar 20, 2020
Reviewer name: brbrarian
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Surprise!

I owned this product for years and could not find a replacement when it died after years of good service.. I was very happy to see it available from Sam's. I ordered it so fast in did not realize I was getting two. when I opened it I was surprised to see that not only did a have my favoritism can back but it had a baby!!!

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via email at info@ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

Sep 4, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hard Working Trash Can

Bought this set because of the great value and sleek looks. It works great! The lid opens when it’s supposed to and stays open for an ample amount of time before closing. Easy to change out garbage bags. Looks nice in my kitchen. I have the smaller can in my bedroom. It has a handle so you can pull out the liner and change the bag.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

Jun 5, 2018
Reviewer name: Tmac
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Last one worked well for 10 years.

Arrived in three days, packed extremely well, and worked properly right out of the box (after installing batteries). Good product at very reasonable price.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Aug 5, 2018
Reviewer name: Ty
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works great

I got this about a month ago and it works great. I wish it had a rechargeable battery, but it's perfect for the price. The small one is not very good. The batteries are inside on the bottom and they don't seem to last very long.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Ty, Thank you for your review! We take your feedback very seriously when looking to make improvements on all items. We hope you are enjoying your can overall. Best, Nine Stars Group

Jan 30, 2026
Reviewer name: Heidi
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I love everything about this trash can! Since I bought it a couple of months ago I haven’t had to clean it once! Also, more trash can fit into each bag since the seal that holds bag in place is so good! You really get the most out of every bag! The only thing that I don’t like is how touchy the sensors are. Every time we walk past the kitchen can it opens and closes but I still haven’t had to replace the batteries at least. It can be annoying tho, which is why I didn’t give it the full 5 stars.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Heidi, we’re so glad you’re loving how easy it is to keep clean and how well the bags stay in place. We appreciate your feedback about the sensor, and we’re always happy to help if you have any questions. Thank you for sharing your experience and for choosing Nine Stars!

Mar 29, 2020
Reviewer name: Rox7
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect size

These cans are the perfect size for the area we utilize them in. I did follow these recommendation to place sand bag to avoid our grandson tipping it over.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via email at info@ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

Jan 1, 2021
Reviewer name: Shannon
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible choice

This was the most disappointing purchase I have ever made from Sam’s. It took over one month to receive. I didn’t get any updates, but instead I had to call several times and didn’t ever really get an answer. Finally it shipped and was even more disappointed! Opening for the tall kitchen can is small, there is no insert bucket, you have to get creative in order for the top of the bag to not show. The small can is ugly and operates poorly. Very unhappy with this purchase. It uses “C” and “D” batteries, which aren’t as common in a household. Don’t buy it!

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hello,   Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we can assist you with, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    -Nine Stars Group

Jan 2, 2021
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The 13.2 gal trash can worked for 3 or 4 times

13.2 gal trash can worked for 3 or 4 times then quit working. The light doesn't come on or anything. Called the company and got a recording. Sent an email and haven't heard back. Will be returning it to Sam's. Would not recommend this unit.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello,   Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. We are currently in the process of responding all of our emails in the order that they are received in. If there is anything that we can assist you with, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    -Nine Stars Group

Aug 21, 2016
Reviewer name: Patricia
1 out of 5 stars
1 out of 5 stars review

Do not buy!!

I would not recommend anybody buying this trash can. The lid doesn't always open right away. There is lag time with the sensors and it seriously is annoying. Also the open and close labels cracked and I've only had the trash can for a few months. I have a small family of 3 so there is no heavy traffic in my house. The wear and tear literally comes from God knows where. Such a let down. And if you are one for the trash can for looks, not the product for you. You can see the trash bag from the outside of the trash can There is no way to hide it DO NOT BUY.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hi Patricia, Thank you for your feedback. You can reset your units memory. The 24 hour factory reset erases any memory your unit might have had previously stored and takes the unit back to the original factory setting mode. We also offer a limited one year warranty for your unit. Also a liner ring was included with your purchase to conceal your trash bag. Please feel feel to contact our customer service department for further information at (909)620-8877. Our business hours are Monday through Friday 9 am to 5:30 pm Pacific time. Thank you. -Nine Stars USA