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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars
1,622 ratings1,202 reviews
  1. 5 stars71% (1,158)
  2. 4 stars14% (228)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)
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Showing 31-40 of 1,202 reviews
Aug 6, 2023
Vicki
5 out of 5 stars review

Verified Purchase

Gift worthy

I reordered this trashcan because I love it so much. The convenience, cleanliness, and ease every time I use it is fabulous. I’m even buying one for my aunt as a gift. I’ve already bought one for my daughter-in-law. She loves it. She finds her self visiting other houses and waiving for a sensor that doesn’t exist lol.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

hanks for your wonderful support and for sharing how much your family enjoys the convenience and cleanliness. We hope it continues to serve you all well. We love hearing stories like yours and remain committed to providing hygienic, tech-friendly products with transparency and care.

Jan 14, 2025
anonymous
3 out of 5 stars review

Verified Purchase

This use to be my favorite trash receptacle. The first one I got didn't work properly the automatic top that is. I sent it back and the sent a replacement. The replacement item barely worked for 2 months and seems to have a short somewhere. If you tap the top it works some times. The price you pay for this product it should work for years. Like my first one did. That is why I decided to buy the same replacement item when mine finally just wore out. It lasted for over 7 years. So I would normally be raving how great this product is. I would still buy this product but be cautious. It seems to be hit or miss not expected that it will last for years. Give it a try though.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Sorry to hear about the issues with your replacement, and we totally understand your frustration. We want to make it right—please reach out to us at info@ninestarsusa.com, and we’ll do our best to help. Thanks for sharing your feedback!

Jan 18, 2018
Cole
5 out of 5 stars review

Verified Purchase

Works great!

I was doing some research on sensor trash cans. The price and reviews led me to this set. I am glad that I made the purchase. This serves the purpose intended and we have not had any issues with either of the trashcans. I would definitely recommend this set to others.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

We are so happy to hear you are enjoying your unit!<br /><br />-Nine Stars Group

Aug 2, 2016
jker
5 out of 5 stars review

Verified Purchase

trash combo set

I was very pleased with the safe arrival of the items. They were very well secured in the box to avail any scratching or other damage to the stainless steel finish. Product was easily assembled for use. Instruction booklet was helpful in getting the batteries installed so the open/close option would work. If asked, I would recommend items to friends/relatives.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Jker,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best, Nine Stars Team

Nov 22, 2016
Millichic
4 out of 5 stars review

Verified Purchase

Works perfectly like magic!

Great product but 4 rating as the big one arrived dented and the shipping box looked like it had been mailed by tigers so just bad shipping I guess. I pounded out the dent as these are pretty thin, wasn't enough damage for me to take the time to return.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jul 28, 2014
MTSeat
1 out of 5 stars review

Verified Purchase

The 2 gallon can

The 13 gallon trash can is fine, but the 2 gallon trash can did not work when it arrived. I sent a e-mail to NINE STARS and received instructions to check it. I followed the instructions and it did not fix anything, I sent another e-mail to Nine Stars and received the same instructions that I had received before. I wrote that this did not fix the problem. They responded with only the same e-mail that did not address my problem or the model of trash can. I did receive a RMA. Even it did address my model I returned the trash can to Nine Stars. At a cost of $12.50 for shipping the package by USPS. I am still waiting for a workable small trash can. Nine Stars has not been helpful. The added cost, the added work, does not make this a good purchase. Thank you for asking.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear MTSeat,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion sensor is supposed to work,this is not normal. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Dec 20, 2018
Jerry S in Rogers
5 out of 5 stars review

Verified Purchase

Opens fast and looks great!

Having this trashcan lid stay open if I am walking by quickly and want to throw something in there, or trying to throw away my coffee filter with all drawin having this trashcan lid stay open if I am walking by quickly and want to throw something in there, or trying to throw away my coffee filter with wet grinds, having a trashcan where the lid stays open and I don’t have to stand on a pedal really does make a lot of difference. It’s quick and reliable so far.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Jerry S in Rogers, Thank you for your great review. We appreciate you taking time to leave us a review. If you have any questions please feel free to contact us .-NineStars Customer Service

Jan 28, 2013
tristansgrandma
4 out of 5 stars review

Verified Purchase

Good product for what I wanted.

I like the trash cans because I don't have to lift the lid each time I want to discard anything. It is taller than my other garbage can and the lid doesn't take up as much area to open since it is under an overhang of my countertop. When the bag is full, you don't have to take it out to fill it rest of the way up, it's ready to be taken out. The only thing I didn't like is that when it arrived, there was a big hole in the side of the box and a dent in the side of the large trash can. I was able to pop the biggest one out, but it still has 2 small dents in it.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jan 6, 2020
Shannon
4 out of 5 stars review

Verified Purchase

Lovely Little Trashcans

These trash cans have been really nice to use in the kitchen while not allowing the dogs to get in it (so far). Since there is a lid, the dogs have not attempted to get in it, however, if it were to be knocked over the lid would fall off and contents would be fair game. One thing that I have noticed is that the sensor is extra sensitive. I may be walking by the trashcan with no intentions on using. And the lid will sense my hand near it and open. This is more of an annoyance than a problem because it will just close again.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Aug 21, 2016
TPGM
4 out of 5 stars review

Verified Purchase

Stainless pails

Garbage pails are nice. I use the big one for kitchen garbage and the smaller one for recycling which doesn't hold much but still reduces my trips to the garage. Also if you're going to line the little pail with a store plastic bag the handles get caught up. Just have to fiddle to get it right or the lid won't close all the way. Don't know how long the battery lasts because I haven't had them long enough. But they look great and the auto lids work great but you have to be right at the pail for them to operate. No more 3 point shots from across the kitchen.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi TPGM,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best, Nine Stars Team