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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
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4.4 out of 5 stars
stars
1,633 ratings1,213 reviews
  1. 5 stars72% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)

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Showing 21-30 of 1,213 reviews
Oct 18, 2024
Reviewer name: Nina A
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I’m happy with it!

This trash can, and little buddy are working well. Only thing about the kitchen trash can is that when you pass by sometimes it opens up. At times the sensor to open doesn’t open right away, but not to the extent that it’s making me not like it.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. If experiencing issues, please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Jan 11, 2021
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent choice for waste disposal

Superb trash cans. Well-designed, well-made. Attractive. Right size. Nice proximity-open, automatic- close feature, or press "Open" and it will remain open until you press "Close." Highly recommended.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hi there, <br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br />-Nine Stars Group

Apr 6, 2020
Reviewer name: Kira
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken Upon Receipt

The large can never worked. There is a red light that comes on, but it doesnt auto open and never did. It's still a trash can though... just an overpriced trashcan with out any special features.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello,   <br />Thank you for reaching out to us via your review. We are saddened to hear that your unit suffered damage in the shipping process. We would like to advise you that we would be happy to replace the damaged part so that you can fully enjoy your trash can without dents. Filing a warranty claim is simple, please just email us at info@ninestarsusa.com.   <br />-Nine Stars Group

Jan 7, 2021
Reviewer name: Jumper79
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lid broke

Took it out of box kid would not work emailed company was told there is nothing they can do until February. So now I have to try and send it back to Sam’s for a refund

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hello,   <br /><br />Thank you for reaching out to us via your review. We do appreciate your feedback and apologize for the delays as COVID has impacted our inventory. If there is anything that we can assist you with, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    <br /><br />-Nine Stars Group

Apr 11, 2023
Reviewer name: Tiredofcalling
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Look nice but thin metal

These cans work fine, but the metal is a bit thin. They look nice and they hide the trash bag. Our larger one came with an indentation on the side. Don't notice it as situated, so keeping them.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Thanks for the honest feedback—we’re glad they’re working well and that you like the look and hidden bag design. Sorry about the dent on the larger one. If you ever decide you&#39;d like assistance or have questions, feel free to reach out at info&#64;ninestarsusa.com. We&#39;re here to help!

Mar 28, 2014
Reviewer name: SamC11
5 out of 5 stars
5 out of 5 stars review

Inexpensive and as described!

This set costs less than the average price for a single stainless steel trashcan and comes with two... and then sensor is very sensitive... works like a charm.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

We are so happy to hear you are enjoying your unit! <br />-Nine Stars Group

Feb 25, 2013
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

durability in question

Last one of these we had stopped working after 2 years, I.e. basically after the warranty expired. Hoping this was a fluke. But all in all, the hands free operation is very sanitary and the door shuts closed tightly, not allowing bacteria and bad smells. The concept is good , durability, hoping is better with this model.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Aug 30, 2013
Reviewer name: RMasonSr1954
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Wrong Information

The product is great, but the ad and the packaging is incorrect. Ad says needs 4 "D" batteries each can! NO TRUE. Box says needs 4 "D" batteries total! Truth is this: 2-gallon can uses 2 "D" batteries and the 13-gallon can uses 3 "C" batteries. The ad caused me to purchase batteries I did not need and not buy all that I did need. I guess I need to buy a flashlight or two to go with the 6 extra "D" batteries?

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jan 5, 2013
Reviewer name: LakeLynn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for when your hands are full

I just purchased this auto open trash can that I use in the kitchen. What I like is that when my hands are full of trash, I just wave my full hands or elbow over the lid and it pops up! Easy to use. There is also a button to push on the top that will leave the lid up should you need that. Then, push the second button to manually close. The second, little trash can works the same way. I tried it under a dressing table that was too low to allow the lid to work so was placed in an open spot. They look nice, work well and were a good price.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi LakeLynn,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Jun 10, 2014
Reviewer name: mompin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very happy with this combo

When the package was delivered almost a week early, you can imagine how delighted I was! Then I opened it up and found two containers in perfect condition. They suit our needs as we hoped and they work as promised. We're very happy with these trash cans!

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service