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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars
1,633 ratings1,213 reviews
  1. 5 stars72% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)

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Showing 41-50 of 1,213 reviews
Dec 7, 2012
Reviewer name: ez2bu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A must have! Love, love, love IT!

Makes throwing away a breeze. Grandchildren are eager to throw their trash away. Easy to keep clean and easy to change bags. A wonderful way to spoil yourself. This one replaced our old one and really missed it for the couple days we were w/out it. Throwing trash out with both hands....awesome. Can't beat the price. We got the little one for the bathroom. Love it too! I even purchased more for gifts.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

May 27, 2019
Reviewer name: Centauress
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Waste of $ and worse our time

Arrived with a huge dent in the larger can, but box is not damaged. Had to have come from the factory like that. Also the sensor does not work. Didn't even both trying the small can. Can't get a reply from manufacturer and will have to drive to a Sam's to wait in long lines and take back.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hello,<br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just email us atinfo@ninestarsusa.com.<br /><br />-Nine Stars Group

Jul 15, 2017
Reviewer name: Jon and Lane
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Auto open and close

We bought this for our sister who has polio. She has never been able to use a trash can with the foot pedal. Never ever thought about that in her case. She is so thankful. You would think it was a million dollar lottery win for her. We are happy with this purchase. So thankful we found this.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Dear Jon and Lane,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jan 16, 2020
Reviewer name: Beach
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sensor trash cans

Trashcans are both a good size and very helpful when your hands are full. I love the sleek, clean look. I once had the step open can that broke relatively quickly. This one is easy to set up, turn on and you are on your way. I definitely recommend.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi there,<br />Thank you for your time and feedback! We are overjoyed to hear that you received just what you wanted with your unit. We value your support and loyalty. Please feel free to contact us via email info@ninestarsusa.com in the future if you have any questions or feedback, we are always happy to hear from you. <br /><br />-Nine Stars Group

Apr 1, 2014
Reviewer name: WeaselLuvr2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love these cans!

These cans really look great and work well. We love the motion sensors and the price can't be beat. The one drawback is putting a bag in the small one is a bit difficult since it's made to not need one but since I have it in the bathroom I want a bag in it. Other than that we are very pleased with the purchase.

Review from walmart.com
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reply from Nine Stars

Hi Weaselluvr2,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Jan 11, 2024
Reviewer name: Smith Family
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

automatic lid worked intermittently for two weeks

like the idea of the automatic lid on both large and small trash cans, after two weeks, the large can doesn't operate. Before it seemed to "think about opening" and wasn't convenient in my kitchen while preparing dinners, had to wait to see if it felt like opening.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at support&#64;ninestarsusa.freshdesk.com. <br />-Nine Stars Group

Jun 2, 2014
Reviewer name: miri19
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

love the hands free!

The large can we use in our kitchen, and it looks great with our stainless appliances! My children and I love the ease of using this with its hands free sensor ( for quick open and seems to stay open the perfect amount of time, too) and I love that it has a button option to open so it will remain open until I push on close button if I need it open longer while cleaning off plates, etc. I also love the removable rim that holds and tucks the garbage bag into place, so you do not see it hanging out of the sides, and maintains the sleek look of the can. I would highly recommend the large can!! The small can we use in our office, it has a removable interior basket with handle, and sensor works well, but it is not as wonderful as the large one. First, if it gets pushed up against something (i. e. Desk or wall), the on/off switch gets shut off easily because it is located on lower back of can. Second, it is not possible to conveniently use a trash bag inside. I was hoping to use it in the bathroom to toss in the baby wipes, but had to change to office because I did not wish to have to hand wash the interior basket constantly (was hoping on one less thing to have to clean!). There is no removable rim to clip bag in place, and when I attempted to put bag in, it covered the hands free sensor. I found it difficult to try to tuck the bag into the basket because then the removable interior basket does not easily sit flush to allow lid to completely close. I am ok with it, but not in love.

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jan 28, 2013
Reviewer name: tristansgrandma
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good product for what I wanted.

I like the trash cans because I don't have to lift the lid each time I want to discard anything. It is taller than my other garbage can and the lid doesn't take up as much area to open since it is under an overhang of my countertop. When the bag is full, you don't have to take it out to fill it rest of the way up, it's ready to be taken out. The only thing I didn't like is that when it arrived, there was a big hole in the side of the box and a dent in the side of the large trash can. I was able to pop the biggest one out, but it still has 2 small dents in it.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Aug 16, 2020
Reviewer name: Beverly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT PRODUCT!

Purchased this for elderly woman with some difficulty with balance. Her prior trash container with foot pedal to open presented a challenge to her balance. She LOVES the larger trash container for the kitchen, smaller for the bathroom. Great product!

Review from walmart.com
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reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Dec 7, 2012
Reviewer name: kj2mexico
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

great for a year or two... then it breaks

I absolutely love this can when it works. Everyone in my family has them... grandparents, siblings, etc. The problem is that they just stop working after about 18 months to 2 years and you have to get a new one. Not that big of a deal for $50 and the convenience, but not great quality nonetheless.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service