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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars
1,622 ratings1,202 reviews
  1. 5 stars71% (1,158)
  2. 4 stars14% (228)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)
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Showing 41-50 of 1,202 reviews
Dec 18, 2018
ba
5 out of 5 stars review

Verified Purchase

SS trash cans

I’m very happy with this purchase. The automatic opening is nice. What a specially notices that the big one is of the perfect size for 13 gallon trash bags. My previous trash can also use the 13 gallon but it was round and it didn’t hold anywhere near as much as the bag could hold, if you know what I mean. Anyway I think these are great trash cans.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Dear B111, Thank you for your great review. We appreciate you taking time to leave us a review. If you have any questions please feel free to contact us .-NineStars Customer Service

Jun 2, 2014
miri19
5 out of 5 stars review

Verified Purchase

love the hands free!

The large can we use in our kitchen, and it looks great with our stainless appliances! My children and I love the ease of using this with its hands free sensor ( for quick open and seems to stay open the perfect amount of time, too) and I love that it has a button option to open so it will remain open until I push on close button if I need it open longer while cleaning off plates, etc. I also love the removable rim that holds and tucks the garbage bag into place, so you do not see it hanging out of the sides, and maintains the sleek look of the can. I would highly recommend the large can!! The small can we use in our office, it has a removable interior basket with handle, and sensor works well, but it is not as wonderful as the large one. First, if it gets pushed up against something (i. e. Desk or wall), the on/off switch gets shut off easily because it is located on lower back of can. Second, it is not possible to conveniently use a trash bag inside. I was hoping to use it in the bathroom to toss in the baby wipes, but had to change to office because I did not wish to have to hand wash the interior basket constantly (was hoping on one less thing to have to clean!). There is no removable rim to clip bag in place, and when I attempted to put bag in, it covered the hands free sensor. I found it difficult to try to tuck the bag into the basket because then the removable interior basket does not easily sit flush to allow lid to completely close. I am ok with it, but not in love.

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Dec 18, 2018
dtnt33
5 out of 5 stars review

Verified Purchase

I should have gotten this sooner

I've had this for 2 weeks now and LOVE IT. It keeps the trash from stinking up the house and the lid doesn't get dirty because it lifts when the censor detects it. The only thing I didn't like was the fact that they take C and D batteries and I don't know how long they will last. Other than that, it's great!

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reply from Nine Stars

Dear Dtnt33,Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank you for choosing nine stars.-NineStars Customer Service

Mar 12, 2017
Bmacs
3 out of 5 stars review

Verified Purchase

Little can didn't work

The big can was great worked perfect, little can not so much. Tried different batteries but the sensor was gone and it was brand new. Had to return and will be trying a second one. 5 stars for the big can 0 for the little one. Also different batteries is kind of a headache when you first start out and expect a brand new garbage can to work right away takes c batteries for one and d for the other, wouldn't it be easier to make them both the same if your selling them as a set? I think so!

Review from Walmart.ca
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Oct 18, 2022
Lisette
3 out of 5 stars review

Verified Purchase

Technology sucks

This is my second garbage can and this one doesn’t opn either, it wasgood for a few months then they sent a replacement now it doesn’t open no matter what kind of batteries I use. I know things don’t last forever but I expected at least a little more use from this item but you live and you learn back to the old method for me bummer it was expensive too.

Review from walmart.com
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reply from Nine Stars

Thanks for sharing your thoughts! lf you're experiencing delays or it's not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we're always here to help. You can always reach out to us at info@ninestarsusa.com and we'll make sure to assist you. -Nine Stars Group

Nov 14, 2013
Gwah
5 out of 5 stars review

Verified Purchase

Great automatic trash cans. Really quick delivery

We have a large dog and used to come home to find trash strewn all over the kitchen. Although she has figured out how to open the smaller of the 2 trash cans the larger one is still safe. The smaller can is handy for disposing of tissues in which she has no interest. I really like the way the lids open automatically. It's so convenient when you're busy with yours hands full (and dirty) and keeps things much cleaner. I'm very pleased with my purchase.

Review from walmart.com
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reply from Nine Stars

Hi Gwah,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Aug 5, 2014
Davis365
4 out of 5 stars review

Verified Purchase

Good so far!

I have had this about a week. The only problem I have is that I could not put the trash can under a counter top. It is just a over hang of the counter but the sensor detects the counter so I had to find another place for the can. Other than that it is a nice trash can!

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jul 15, 2017
Jon and Lane
5 out of 5 stars review

Verified Purchase

Auto open and close

We bought this for our sister who has polio. She has never been able to use a trash can with the foot pedal. Never ever thought about that in her case. She is so thankful. You would think it was a million dollar lottery win for her. We are happy with this purchase. So thankful we found this.

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reply from Supplier Response

Dear Jon and Lane,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Aug 24, 2023
Love Fini
5 out of 5 stars review

Verified Purchase

Recommend

The large can’s magnetic liner holds standard bags perfectly in place and allows plenty of space to slip trash securely inside when the lid opens. In a cramped space my shirt overhang would open the lid, but rotating it solved that. The sensors are just sensitive enough. I particularly like the small can’s inner liner that comes out completely, perfect for bathroom cleaning.

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reply from Nine Stars

Thanks for the thoughtful review. We&#39;re glad to hear the bags fit well and that the sensor sensitivity works for your space. Great solution on adjusting the placement. We hope both cans are still making things easier and more hygienic for you.

Jan 16, 2020
Beach
5 out of 5 stars review

Verified Purchase

Sensor trash cans

Trashcans are both a good size and very helpful when your hands are full. I love the sleek, clean look. I once had the step open can that broke relatively quickly. This one is easy to set up, turn on and you are on your way. I definitely recommend.

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reply from Nine Stars

Hi there,<br />Thank you for your time and feedback! We are overjoyed to hear that you received just what you wanted with your unit. We value your support and loyalty. Please feel free to contact us via email info@ninestarsusa.com in the future if you have any questions or feedback, we are always happy to hear from you. <br /><br />-Nine Stars Group