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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars1,633 ratings1,213 reviews
  1. 5 stars72% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)

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Showing 871-880 of 1,213 reviews
Sep 3, 2011
Smiff53
5 out of 5 stars review

Second one in 5 years!

We all know that things now days are not made to last - due to technological advances and to keep us spending - but I was very pleased with this product so much so that I purchased a new one when my first started to "die". Since it is not dead yet I relegated it to the basement where it won't be used as much. I liked that when I ordered this one a small one for my bathroom was included which is the perfect size. My new 13 gallon receptacle requires 3 size C batteries - the old one used 4 size D batteries - but everything appears to be the same. When cooking the hands free ability to throw things away makes it sanitary and being a gadget person I love it! Hopefully this one will last as long as my first - and it is not "dead" just operating slower even with new batteries. Truth be told it is probably tired from the years of use!

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Smiff53,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Jun 10, 2017
deegonecraycray
5 out of 5 stars review

Absolutely Love This Trash Can!!

Completely Worthwhile Purchase. My Grandmother Is Blind. So She A Difficult Time Opening A Trash Can And Getting Items In The Trash Can At The Same Time. I Don't Like Uncovered Trash Cans So We Had To Find A Way To Satisfy Both Of Us. This Trash Can Was That Answer. She Just Has To Walk Up To The Trash And It Opens For Her, Making It Easy For Her To Throw Things Away And I Get My Covered Trash Can. Thanks For The Excellent Product!

Review from walmart.com
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reply from Nine Stars

Hi Deegonecraycray,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Dec 26, 2011
MaryCInVA
4 out of 5 stars review

Pretty good product.

For the price this is a good product. My kids love it and anything that gets them to throw away their trash is fine by me! So far everything has worked fine. I can tell that the batteries will not last too long. It is not the most sturdy can I have ever seen, but is adequate. The soap dispenser works fine too-also getting the kids to wash hands! It needs some weight in the bottom. So I will keep it filled and that should work.

Review from walmart.com
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Sep 16, 2017
Michelle
5 out of 5 stars review

Love this

This trashcan looks stylish and modern in my recently redone house. Love the automatic lid, and it holds a lot, so we're not constantly taking out the trash. Shipping was right on time and it was easy to assemble. Make sure you have 3 C batteries and 2 D batteries for both cans.

Review from walmart.com
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reply from Nine Stars

Hi Michelle,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Mar 31, 2023
Shaunny
3 out of 5 stars review

Works great until warranty expires.

This was a tremendous purchase, and works great. I like having the 13 gallon size for the kitchen. I noticed a few months ago that it stopped opening and closing as concise as it once did. I decided to recharge the batteries, hoping that that would be the fix. It worked perfectly for mabebe another two days. However, it is now reverting back to either opening only halfway or staying open and not closing. I have swapped out the batteries to make sure that that was the issue. It appears that the trashcan has Jess at the end of its lifespan.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Sorry to hear the can isn’t working as well as it did before, Shaunny. It sounds like there may be a technical issue. Please email us at info&#64;ninestarsusa.com, and we’ll help you get this resolved. We want to make sure you get the full life out of your purchase!

Aug 15, 2012
Joanne
5 out of 5 stars review

Best trash cans EVER!

These trash cans are so convenient, easy to use and a cinch to set up (simply pop in the batteries). Never have to get my hands dirty again, not even when I change out the trash bags. Everyone that comes over (even the grownups) are amazed and play with these cans all day. All my family and friends want to get a set.

Review from walmart.com
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reply from Nine Stars

Hi BKJoJo,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Dec 3, 2014
singledad42
5 out of 5 stars review

magic show

well so far so good.it has survived my 3 yr old sons magic shows.lol.after numerous times of him shutting against the mechanism it is still working strong.I really like the idea of being able to use my normal 13 gallon trash bags vs some more pricey cans which require their own special sized bags you have to purchase.quite handy and stays nice and clean due to no contact and amazingly does keep odors at bay.overall im happy so far.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Dec 26, 2011
AggieF
2 out of 5 stars review

The first batteries ran down within 2 weeks. The automatic lid feature doesn't always work. Not satisfied at all with this part, but the look is nice and it seems to be durable. Would not purchase again. Return cannot be done through Walmart. Price is good but not worth it.

Review from walmart.com
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reply from Nine Stars

Dear Aggief,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion sensor is supposed to work,this is not normal. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Jan 9, 2012
michiganyankeeintexas
5 out of 5 stars review

Awesome combo!

I bought this set intending initially to simply replace the plastic can in my kitchen, but I was so glad to find the set. The large one is tall enough to allow you to fill up the bag completely and it has an inner ring that keeps the bag aligned and up. It should be noted that each can uses a different size battery. I had made the assumption that they both used "D", but am quite happy. I purchased mine about 2.5 months ago and I'm still on the first set of batteries. The small can is a great size for a bathroom. Mine is triggered by my dogs quite often as they walk by, but they are slowly getting used to it. I'd buy this set again and encourage my friends to as well.

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jan 15, 2018
Jerzymom
1 out of 5 stars review

ALERT Think twice

The auto-closing lid would not respond, it will NOT open or close (the small can) Bertha, Customer Service at Nine Stars said, "Take out the batteries for a minimum of 24 hours, no less, and then try again." I did the three, it still will not work Bertha C/S said have 2 options. 1.) You can send in the product for a replacement -- AT YOUR EXPENSE FOR SHIPPING 2.) You can return it to the vendor and either get a refund or order a replacement. POOR.... product, that this product, and the company's return policy is literally GARBAGE. DON''T BUT IT.....

Review from walmart.com
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reply from Nine Stars

Hi MotownNJ, <br />Thank you so much for your review. We are so sorry that the lid is not working and you were not satisfied with your customer service. We would love to see how we can make this better. Please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br /><br />Best,<br />Nine Stars Team