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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars
1,622 ratings1,202 reviews
  1. 5 stars71% (1,158)
  2. 4 stars14% (228)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)
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Showing 851-860 of 1,202 reviews
Apr 2, 2019
bearaven
3 out of 5 stars review

There is a design flaw In the lid. The battery placement is on the bottom instead of on the inside. The heavy batteries have caused the battery cover to come off and my batteries to go in the trash. Even the old design could nit hold up to the batteries. I now have ugly duck tape holding the batteries ( which are not cheap)

Review from walmart.com
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reply from Nine Stars

Dear Bearven,,Thank you for your feedback and purchase. We are sadden to hear you have been ex piercing issues with the trash can.This is not normal.Please contact our customer service with any questions.We would be happy to help you.

Aug 12, 2017
MssJ
5 out of 5 stars review

Second Time Purchasing This

I purchased this exact set before from the same company and absolutely LOVE it. The first set was in the kitchen and the guest bath. Now that I have moved, I gave my old large can to my daughter and put the little one in my new guest bathroom. I bought this set so I have a new kitchen can and the little one is now in my new bath room. The original set is about 2 years old. The little can still has the original batteries in it and is showing no signs of dying anytime soon. With the large can the battery door fell off one day and wound up going out with the trash by accident. I do not think it was a malfunction of the product, it was most likely my son messing around with it. If I thought the can was faulty I would not have bought a second set. I am very pleased with this set.

Review from walmart.com
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reply from Nine Stars

Hi MssJ, <br /><br />We are glad to hear you are enjoying your units! We also do offer replacement battery covers for your unit. Please call us at (909)620-8877.<br /><br />-Nine Stars Group

Nov 4, 2019
Ashley
2 out of 5 stars review

Was great at first and within a few months now opens and shuts on it's own every 5 seconds! This is inferorating seeing how it was the most expensive garbage can we have ever bought. We are very disappointe. We have turned it off and on, changed batteries and nothing is working to fix it so now we have a regular garbage can with no lid. We were very excited about this purchase and now highly disappointed.

Review from walmart.com
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reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group

Aug 11, 2018
Maz
5 out of 5 stars review

Two for the price of one! Nice cans; great value!

Nice kitchen trash can that is just the right size to fill a 13 gal trash bag. It’s so nice not to have to touch the lid. The sensor won’t close on your hand if it takes you longer shoving something in better. This can is the same price or less as others it’s size but come with a free small sensor trash can that we use in our office. The large one comes with a switch to turn the sensor off and on. So if you go away a few weeks you can save your batteries. Large can takes C size and small takes D size.

Review from walmart.com
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reply from Nine Stars

Hi Maz, <br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Group

Jun 12, 2019
Duey8
2 out of 5 stars review

Large can stopped working

This can worked great as a diaper pail and I had recommended to family members but today the large can lid started making a strange grinding noise. It will not respond to the sensor. The lights are working but the lid seems to be stuck closed. So disappointed. The little can was terrible out of the box.

Review from Walmart.ca
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May 11, 2013
ByFaith
5 out of 5 stars review

Worth the Money

I bought the larger trash can from Costco about eight years ago for about $50. We love it and we have not had to replace anything but the batteries. My family liked it so much they all bought one. The 13 gallon bags fits nicely and it is slim enough not to be intrusive. When the average stainless steel can cost $50 and above why not by this one and not have to touch the can. For me this was a great buy!

Review from walmart.com
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reply from Nine Stars

Hi ByFaithMT,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Sep 25, 2013
Niecyangel
5 out of 5 stars review

Recommended

This product is a little pricy for two trash cans but it's worth it. We were moving when we bought these trash cans and with most moves comes lots of trash. It was nice to not have to fumble with a trash can lid. Now that we are moved in, it comes in handy when I am cooking or trying to get ready to take out the trash. The only negative I can think of is that because the little trash can has a removable bin, it doesn't hold a trash bag very well.

Review from walmart.com
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reply from Nine Stars

Hi Niecyangel,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Mar 8, 2018
Jessica
4 out of 5 stars review

Great for nursery!!!

Love the stainless still but what stood out the most was the fact that I was able to get the combo. I needed a large one for my nursery and a small one for my bathroom. I gave up the diaper genie and purchased this large stainless steel trash can hoping it would mask the smell pretty well with using my regular garbage bags that I use in my kitchen trash can. It's working very well so far so good however if there is a poopy diaper and there I only smell it once the lid has been opened as long as the lid remains closed everything is all good so normally when I change a diaper I will throw it away as soon as I'm getting redy to exit the room. I never smell anything unless the lid gets opened it's very nice that there is a sensor and I only open the lid when I need to.

Review from walmart.com
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reply from Nine Stars

Hi Jessica,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info&#64;ninestarsusa.com. Best, Nine Stars Team

Aug 15, 2012
Joanne
5 out of 5 stars review

Best trash cans EVER!

These trash cans are so convenient, easy to use and a cinch to set up (simply pop in the batteries). Never have to get my hands dirty again, not even when I change out the trash bags. Everyone that comes over (even the grownups) are amazed and play with these cans all day. All my family and friends want to get a set.

Review from walmart.com
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reply from Nine Stars

Hi BKJoJo,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Jan 4, 2024
Gina
5 out of 5 stars review

Love this product

Such a great product and great hands free! Batteries have lasted longer than I expected. I do have a question on how to order replacement parts as my husband accidentally threw away the plastic rim that holds the bag up? It still works without but I would like to order another part if available

Review from walmart.com
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reply from Nine Stars

So glad the hands-free feature is working well! For replacement parts like the plastic rim, please email us at info&#64;ninestarsusa.com—we’ll be happy to help you get what you need.