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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars
1,633 ratings1,213 reviews
  1. 5 stars72% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)

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Showing 791-800 of 1,213 reviews
Mar 2, 2016
Reviewer name: afosco
1 out of 5 stars
1 out of 5 stars review

Dont purchase this trash can!!!

The can itself is ok but the company (nine star) is horrible. Had the can for two months and the cover that holds the batteries in fell off into the trash. (odd design to put the batteries facing down into a trash can). Contacted company as it seems to be some sort of defect and they wanted no part of helping me. In fact after looking further into it the part itself is back ordered due to the ongoing issue. I contacted them a second time with the same results. Just ended up purchasing a different trash can in the end... There two many companies that look out for their customers to argue over a $5.00 part!! Look at other reviews on line, same issues.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Afosco, <br /><br />We sincerely apologize for the inconvenience of not having the part you needed available at this time. We are also sorry that your can had this issue. We definitely have this part in stock, and would love to hear more of your feedback. Please feel free to call or email our customer service department at (909) 620-8877 / info@ninestarsusa.com.

Feb 19, 2022
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

The greatest kitchen invention available.

These trash cans are great. We have had them for almost 20 years with no problems. I like not having to touch the can while I’m in the kitchen. Worth the investment. So we added to our collection. We were so excited to find the same brand, and the exact cans that we already had. Great product!

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Thanks for the great feedback Linda! We&#39;re thrilled to hear that you&#39;re happy with the quality of the trash can. &#x1f60a; It&#39;s something we take pride in, and it&#39;s awesome to know it&#39;s meeting your expectations. lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Sep 16, 2017
Reviewer name: Michelle
5 out of 5 stars
5 out of 5 stars review

Love this

This trashcan looks stylish and modern in my recently redone house. Love the automatic lid, and it holds a lot, so we're not constantly taking out the trash. Shipping was right on time and it was easy to assemble. Make sure you have 3 C batteries and 2 D batteries for both cans.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Michelle,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

May 5, 2022
Reviewer name: Jill
5 out of 5 stars
5 out of 5 stars review

Best on the market, plus: a can't miss price.

I loved the first set I bought for the kitchen/bathroom, that I bought another one for my office/sewing room. Excellent quality, a much better deal than any other on the market.(I did a lot of research!) Solidly made, just put the batteries in and forget it, it opens at the wave of a finger. Batteries in my first set are still going strong.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Jill, Thank you for your review! We are excited that you are happy with this trash can! Thank you for your continued support in making a purchase! &#x1f60a; Should you ever have any questions, or concerns, please feel free to contact our customer service department at info&#64;ninestarsusa.com. -Nine Stars Customer Service

May 19, 2023
Reviewer name: Claudia
4 out of 5 stars
4 out of 5 stars review

excellent but a little small

the design is extraordinary, the shipping very efficient, but the top opening is too small, even the small bottle fascinated me just what I expected, but when I return the big bottle I have to return the small one. so I'm opting to buy the largest of this same brand.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Thanks for your thoughtful feedback, Claudia! We’re happy the design and shipping met your expectations. Sorry the lid size wasn’t quite right for your needs. If you decide to try the larger model or have any questions, please feel free to email us at info&#64;ninestarsusa.com. We’re here to help you find the perfect fit!

Jan 20, 2012
Reviewer name: suziepie
5 out of 5 stars
5 out of 5 stars review

Great trash cans!!!

Love this trash can- it works great and looks even better. The small trash can that comes with it is also good- a few draw backs- you can't put a trash can liner in it due to way the basket is constructed and the small trash can uses 4 D batteries and the large can- 3 C batteries.... doesn't make a lot of sense.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Mar 31, 2023
Reviewer name: Shaunny
3 out of 5 stars
3 out of 5 stars review

Works great until warranty expires.

This was a tremendous purchase, and works great. I like having the 13 gallon size for the kitchen. I noticed a few months ago that it stopped opening and closing as concise as it once did. I decided to recharge the batteries, hoping that that would be the fix. It worked perfectly for mabebe another two days. However, it is now reverting back to either opening only halfway or staying open and not closing. I have swapped out the batteries to make sure that that was the issue. It appears that the trashcan has Jess at the end of its lifespan.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Sorry to hear the can isn’t working as well as it did before, Shaunny. It sounds like there may be a technical issue. Please email us at info&#64;ninestarsusa.com, and we’ll help you get this resolved. We want to make sure you get the full life out of your purchase!

Apr 24, 2018
Reviewer name: Jspan19
4 out of 5 stars
4 out of 5 stars review

Great purchase!

Really like this set. Smaller one is great for my bathroom. 3 gal bag fits great. Like the kitchen 13 gal can as well, bag is hidden and fits nicely. I had a normal stainless 13 gal prior that the lid ended up breaking on so I purchased these as a replacement. LOVE the automatic open and close.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Jspan19,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br /><br />Best, <br />Nine Stars Team

Mar 3, 2011
Reviewer name: StressFreeInLife
5 out of 5 stars
5 out of 5 stars review

A Treasure for Trash

We recently purchased our 2nd Nine Stars 13 gallon trash can to have one on both floors our home. The stainless steel construction is sturdy, looks good, and cleans up easily. The touchless automatic lid opening and closing feature is both practical and fun. The tight sealing lid locks in unpleasant odors. We get about 6-9 months use from a set of batteries. This was a great value from Walmart with the additional 2 gallon trash can ordered on site to store.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi StressFreeInLife,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Oct 20, 2013
Reviewer name: Mimi1894
1 out of 5 stars
1 out of 5 stars review

Breaks for normal use.

It broke after 6 months. The plastic rings that hold the metal bar attached to the gears both broke. I didn't abuse it in anyway...just normal use. The first plastic ring broke 2 months ago, and the second at 6 months. Now the lid doesn't latch on to the gears properly. They have a 1 year warranty, but I don't think it will cover that. That piece of the unit should really be made out of metal and not plastic. Plus, the motor started acting strange, but I hard to tell if that is an issue without the lid properly latched on. I love this unit so much...until now. I am truly disappointed.

Review from walmart.com
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reply from Nine Stars

Hi Mimi1894, <br /><br />Thank you for your review. We are so sorry to hear that the lid no longer latches on to the gears. We definitely stand by our products and offer replacement parts at a low cost. Right now, we currently are offering free shipping! Please feel free to call or email our customer service department at (909) 620-8877 / info@ninestarsusa.com. We look forward to assisting with getting your can functional again.