Impulse Purchase five years ago and I had buyers remorse. But then after 5 years of using the lid gave in and the motor doesn’t work. This is the first such a kind of a trash bin and the best thing that is useful every moment and the purchase of most value. Buy it when you can!

It broke after 6 months. The plastic rings that hold the metal bar attached to the gears both broke. I didn't abuse it in anyway...just normal use. The first plastic ring broke 2 months ago, and the second at 6 months. Now the lid doesn't latch on to the gears properly. They have a 1 year warranty, but I don't think it will cover that. That piece of the unit should really be made out of metal and not plastic. Plus, the motor started acting strange, but I hard to tell if that is an issue without the lid properly latched on. I love this unit so much...until now. I am truly disappointed.

This trashcan has driven me crazy for almost a year!!!!!! It is a terrible product . The lid slips off the rim and requires manual repositioning continually. The rim does not fit the top of the trashcan. I have to manually open the can top,(which has to be pried open in one little side hole on the top. Why use a product that is more trouble than a regular trashcan? Please don't purchase this can or you will go crazy too. It very rarely opens automatically and you will fight with it like I have.

They look great and function well. Sometimes if you need to have the lid open for longer than just throwing something in the trash it will try and close on you which is annoying. Like if you are clearing food out of a pan or something like that. Biggest complaint i have is the mismatch in battery types. The large cans use "C" batteries, why do the little cans use "D" batteries? Seriously, just make them use the same battery type so i don't have to go purchase two different types of batteries. And really the lid on the small can is pretty lightweight does it really need "D" batteries? I haven't needed a "D" battery in ages, nothing I own uses them except for this now.

The auto-closing lid would not respond, it will NOT open or close (the small can) Bertha, Customer Service at Nine Stars said, "Take out the batteries for a minimum of 24 hours, no less, and then try again." I did the three, it still will not work Bertha C/S said have 2 options. 1.) You can send in the product for a replacement -- AT YOUR EXPENSE FOR SHIPPING 2.) You can return it to the vendor and either get a refund or order a replacement. POOR.... product, that this product, and the company's return policy is literally GARBAGE. DON''T BUT IT.....

This trash can is the second one of this type that I've purchased. I never realized how many times I go to throw something away where I'm unable to open the lid because my hands are dirty or full with several items. Having the lid open and close automatically is so helpful.

I bought this trash can for my son-in-law for X-mas gift (he was surprised!) 2 years ago. The entire family loves it, it's everything you said it would be and more! they have never had any trouble with it. The small one fits in the bathroom really well. I also bought his extra batteries i thought it might need to be changed often but I see the batteries I bought are still in the drawer. They seem to love it :) the only problem I see with this trash can is "NOW I WANT ONE" So I probably will be getting one for myself!! 5***** and thanks for selling it!!

We really like our two 9 Stars cans. The are simple to use, battery powered, auto opening trash cans. We have not had them long enough to see how long the batteries will last. A simple movement of the hand over the top of the trash can will open it and then close it after you deposit your trash. We first bought the type that you step on a pedal at the floor and the can opens, but it wasn't long and the pedal quit working and then you had to lift the lid by hand. The one thing that I do not like about this new trash can is that it does not have an inside container as the old one did. The is a plastic ring that hold the trash sack in place. I do not know how long it will last being taken in and out 2 to 4 four times a week or more. So far it is a great trash can and we really like it.

I had the large one years ago and after a few years it wouldn't work anymore.. When I ordered this time was hoping it was different. It is the same can. Top is heavy for removal of bag but does keep the bag from falling in when heavy items are placed in it. The reason I don't give it 5 stars : Small opening hard to keep the side areas clean when dumping trash.

This is a great set for the value, can't beat it. Two things I wish it had....a removable bin for washing. I just leave a second trash bag as a liner in the event of leakage. Also the top edge of the bad is visible from the outside. Otherwise great functionality!