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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars
1,633 ratings1,213 reviews
  1. 5 stars72% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)

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Showing 71-80 of 1,213 reviews
Jan 7, 2020
Reviewer name: DSTSPR87
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT PRICE - GREAT PRODUCT

So happy with this purchase. I've had smaller electric opening cans and didn't like them. Yet, the opening on this can is wide. Large enough for small children to clean their plates without worry of it getting on the floor. It opens up quickly with a slight sense of something near. It holds large kitchen trash bag so I am not changing the bag everyday. And, getting it out of the can is a breeze/one man job. The small automatic opening trash can is a bonus. I use this one in my master bath for recyclables. The inner pail is easy to remove and cleans up nicely. Both are a great buy.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Nov 19, 2012
Reviewer name: OZmom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This is my second set of these cans. My first set I purchased at Costco and believe it or not, It cost alot more than Walmart! I love these because they work so well, are attractive, and no hands touching germy lids. They clean very nicely, and there is an insert that goes around the bag to keep it from sliding down into the can as the bag gets filled. I Love them. I highly recommend this product to everyone.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jan 18, 2018
Reviewer name: Cole
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great!

I was doing some research on sensor trash cans. The price and reviews led me to this set. I am glad that I made the purchase. This serves the purpose intended and we have not had any issues with either of the trashcans. I would definitely recommend this set to others.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

We are so happy to hear you are enjoying your unit!<br /><br />-Nine Stars Group

Dec 11, 2018
Reviewer name: KimL
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It's been two weeks and so far so good!

Nice garbage cans. They work well. They aren't exactly silent when opening and closing, but not loud enough to bother me. They look nice and seem to function well. I would recommend them. I was a little irked that I ordered them and then 5 days later as they were about to arrive they were $20 cheaper for Black Friday. Oh well.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Dear KimL,Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank you for choosing nine stars.-NineStars Customer Service

Dec 15, 2023
Reviewer name: Robert
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed.

The can is nice looking. But it has not opened or closed properly since I purchased it 2 months ago. Now it will not open or close at all except manually. The sensor nor the buttons operate it. Tried new batteries and still does not work at all. I have a $12 dollar sensor can that has given me no problems for 6 months, this one for $74 is a dud after 2 months.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at support&#64;ninestarsusa.freshdesk.com. <br />-Nine Stars Group

Aug 30, 2013
Reviewer name: RMasonSr1954
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Wrong Information

The product is great, but the ad and the packaging is incorrect. Ad says needs 4 "D" batteries each can! NO TRUE. Box says needs 4 "D" batteries total! Truth is this: 2-gallon can uses 2 "D" batteries and the 13-gallon can uses 3 "C" batteries. The ad caused me to purchase batteries I did not need and not buy all that I did need. I guess I need to buy a flashlight or two to go with the 6 extra "D" batteries?

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Jul 28, 2014
Reviewer name: MTSeat
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The 2 gallon can

The 13 gallon trash can is fine, but the 2 gallon trash can did not work when it arrived. I sent a e-mail to NINE STARS and received instructions to check it. I followed the instructions and it did not fix anything, I sent another e-mail to Nine Stars and received the same instructions that I had received before. I wrote that this did not fix the problem. They responded with only the same e-mail that did not address my problem or the model of trash can. I did receive a RMA. Even it did address my model I returned the trash can to Nine Stars. At a cost of $12.50 for shipping the package by USPS. I am still waiting for a workable small trash can. Nine Stars has not been helpful. The added cost, the added work, does not make this a good purchase. Thank you for asking.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear MTSeat,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion sensor is supposed to work,this is not normal. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Jun 4, 2013
Reviewer name: green243
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Trash Can!

It works like a charm i love it! It works so perfect have had no issues with it so far and it just looks awesome. I love not having to physically open a lid or anything even though you can if you wanted to. I placed one in the kitchen and the other in the bathroom and they both look great and work really great. I really recommend this product it is awesome and you get 2 for the price i am very happy with my purchase!! My husband too :) !!

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Green243,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Dec 28, 2016
Reviewer name: 65Bones
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nine Stars Trash Can Set

Excellent Set at a great price. Automatic lid sensors work well & very convenient when your both hands are full. Slim design fits well in room. 13.2 gal can has a bag retainer ring which is handy. 2.1 gal has a removable bucket insert and works great in a bathroom or office.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Mustangjim,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Jan 5, 2013
Reviewer name: LakeLynn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for when your hands are full

I just purchased this auto open trash can that I use in the kitchen. What I like is that when my hands are full of trash, I just wave my full hands or elbow over the lid and it pops up! Easy to use. There is also a button to push on the top that will leave the lid up should you need that. Then, push the second button to manually close. The second, little trash can works the same way. I tried it under a dressing table that was too low to allow the lid to work so was placed in an open spot. They look nice, work well and were a good price.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi LakeLynn,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team