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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars1,633 ratings1,213 reviews
  1. 5 stars72% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)

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Showing 81-90 of 1,213 reviews
Sep 1, 2013
SIMPSONSPRINGFIELD
4 out of 5 stars review

Verified Purchase

Had a hard time finding what I wanted in store-- ended up ordering this on line. Thought it was a pretty good deal for two trash cans. Shipping was free- that helped! So far love them , look good, work fine. I am using the large one in the kitchen and the small one in the bathroom.

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Oct 18, 2013
GodsHandiwork
5 out of 5 stars review

Verified Purchase

The price is excellent. The larger can is perfect for kitchen use. A air freshener inside the lid would be a plus though. The smudge proof stainless steel exterior is a definite plus. The material the lids are made of is less sturdy than I would have expected, but as long as they are not manually handled, they should last. The small can could have been larger but it is great for small bathrooms. If my family were larger, I would be concerned and probably would look for something bigger. I have only had for about two weeks but so far, so good.

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Dec 20, 2018
Jerry S in Rogers
5 out of 5 stars review

Verified Purchase

Opens fast and looks great!

Having this trashcan lid stay open if I am walking by quickly and want to throw something in there, or trying to throw away my coffee filter with all drawin having this trashcan lid stay open if I am walking by quickly and want to throw something in there, or trying to throw away my coffee filter with wet grinds, having a trashcan where the lid stays open and I don’t have to stand on a pedal really does make a lot of difference. It’s quick and reliable so far.

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reply from Nine Stars

Hi Jerry S in Rogers, Thank you for your great review. We appreciate you taking time to leave us a review. If you have any questions please feel free to contact us .-NineStars Customer Service

Oct 3, 2014
73Farmgirl
4 out of 5 stars review

Verified Purchase

Good buy overall

My main reason for purchasing these trash cans was to keep my dog out of the garbage. The larger one serves this purpose perfectly. The smaller one is so low to the floor that he is able to get his nose over the sensor and open it. It seems to have deterred him though, I think maybe the lid came down on his snout and scared him. Now for the functionality. The sensor is more sensitive than I had hoped. I have a small kitchen and little space to put a trash can. Every time I walk by it, the lid goes up. This is a little annoying but more so, I think the battery life will suffer. It would be great to have a sensitivity adjustment. I would definitely recommend this product. I would also recommend that Nine Stars do something to adjust the sensitivity.

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Sep 11, 2013
Mackadoodle99
2 out of 5 stars review

Verified Purchase

The can is very nice. Has a great look and getting the little can was a great value but the lid on the big can stopped working after about a month. I opened the lid to empty my vacuum cleaner basket and after I took out the basket the lid wouldn't go back down. We changed the batteries, cleaned the lid but nothing would get it working again. The little can is working fine.

Review from walmart.com
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reply from Nine Stars

Dear mackadoodle99,,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Jun 18, 2019
Jennifer76
1 out of 5 stars review

Verified Purchase

Poor design of battery location on large can.

I bought this item and am very unhappy with the location and design of the battery holder and the cover. The cover clips in and is loose, the batteries fall out of the springs so that it doesn’t work. Last night the cover and batteries fell off, unbeknownst to me, into the trash bag. The trash went to the curb and now we don’t have the cover or the brand new batteries. Very poor design. While it would be a bit of a pain, a better design would be to have the battery cover secured with screws. The motion sensor no longer works without the battery cover to hold the batteries in which makes the can useless.

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reply from Nine Stars

Hello,<br />Thank you for reaching out to us via your review. We are saddened to hear that your experiencing issues with your unit. We would like to advise you we do sell our battery caps for $4.00 on our website and are currently offering Free Shipping within the US. Also, if your continuing to experience issues with your lid, we do offer a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just email us at info@ninestarsusa.com.<br /><br />-Nine Stars Group

Jan 29, 2017
PGibson
3 out of 5 stars review

Verified Purchase

This is my 2nd can from this company

I think that I am going to like this trash can it seems to be more sturdy than the previous one that I purchase from this same company. I gave it an average because I'm a little cautious since the last one that I bought just stop opening up. I did not have it for a year and I just said it out in the garage. The batteries lasted longer than the trash can because I did not have them installed in the new trash can. This one cost a little more than $10 more so I'll see how it lasts. But I wasn't happy spending over $60 for a trash can that didn't last year so I'm sending a picture of the new one and the old one

Review from walmart.com
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reply from Nine Stars

Dear PGibson, Thank you for your feedback and purchase.We are sorry you were not satisfied with the unit. The units motion sensor should not have stopped working, this is not normal. The unit can be reset or replaced, if you are interested in a replacement please email our customer service department at info@ninestarsusa,com .-NineStars Customer Service

Jan 5, 2013
LakeLynn
5 out of 5 stars review

Verified Purchase

Great for when your hands are full

I just purchased this auto open trash can that I use in the kitchen. What I like is that when my hands are full of trash, I just wave my full hands or elbow over the lid and it pops up! Easy to use. There is also a button to push on the top that will leave the lid up should you need that. Then, push the second button to manually close. The second, little trash can works the same way. I tried it under a dressing table that was too low to allow the lid to work so was placed in an open spot. They look nice, work well and were a good price.

Review from walmart.com
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reply from Nine Stars

Hi LakeLynn,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Aug 13, 2019
Sam23
3 out of 5 stars review

Verified Purchase

Sleek looking

Though it is nice and sleek looking, unfortunately it seems as it’s made of a thin aluminum and can be bent easily with an accidental bump. Actually received a bent one but I was able to bend it back, just didn’t want the hassle or returning for a new one as it might the in the same physical condition. Overall, it’s ok but not good. The automatic door works but there are times you have to have to wave at the sensor 2/3 times before it opens, and closing was a bit too fast too. Just make sure you put the trash in within 5 secs or it’ll shut on you quick. Overall, I gave it a 2 stars because of how it’s thinly made and how the operations on the auto door shut/close.

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reply from Supplier Response

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Dec 8, 2012
violetme
5 out of 5 stars review

Verified Purchase

I love the automatic trash cans.

Everyone needs to purchase these trashcan. Not only do they look good, the ease of using them is fabulous. I love the feature of fingerprint resistant on the surface so they always look clean. All the words that need to be said are, Wow, Fabulous and must have.

Review from walmart.com
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reply from Nine Stars

Hi Violetme,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team