Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set

Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for

Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.

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4.4 out of 5 stars

stars1,633 ratings1,213 reviews

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Showing 261-270 of 1,213 reviews

Aug 18, 2013

Firecaptain29

4 out of 5 stars review

Verified Purchase

Optical eye is at times super reactive as I even walk by and at other times does not respond until my hand is nearly on it. Thought it might be light conditions, but that does NOT seem to affect this operation.

Review from walmart.com

Helpful?

reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Nov 5, 2022

Elaine

5 out of 5 stars review

Verified Purchase

Automatic trash can

We didn't know if the automatic open of both cans would be a help or a hinderance. We LOVE IT. With both hands full, you wave over the sensor and the lid opens. Great convenience - and looks good too!

Helpful?

reply from Nine Stars

Hi Elaine, Thank you so much for your kind words! We're thrilled to hear that you're enjoying your automatic trash can and that it's making life a little easier. 😊 We designed it to be both convenient and hygienic, so it’s great to know it's hitting the mark for you. If you ever have any questions or need support in the future, we’re just a message away at info@ninestarsusa.com. Thanks again for choosing us! -Nine Stars Group

Jun 7, 2018

Shirley

2 out of 5 stars review

Verified Purchase

The concept is great, however the small can was defective. The lid that closed was missing part of the rod used to open and close. I returned them to Sam's club for credit.

Helpful?

reply from Nine Stars

Dear Shirley, Thank you for leaving your review.We are sorry you were not satisfied with the unit.The unit does have a 2 year warranty and could have been replaced-Nine Stars Customer Service

Dec 31, 2018

Ang73

4 out of 5 stars review

Verified Purchase

Love it but..

I bought this as a gift for my parents. When they opened the box the bottom of the trash can is damaged. Reached out to the manufacturer but have not heard back from them. I hope they can fix the issue. Other than that it’s nice to have!

Helpful?

reply from Nine Stars

Hi Ang73, We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Nov 19, 2020

Sandra

5 out of 5 stars review

Verified Purchase

Fantastic buy!

Love everything about it!!! I just wish I had bought this a long time ago. It looks more stylish and sleek and more sanitary in the kitchen and bath and no unsightly garbage to be seen or smelled. I love them both!!!!

Review from walmart.com

Helpful?

reply from Nine Stars

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

Dec 10, 2012

KatyShopper60

5 out of 5 stars review

Verified Purchase

Great product for price

I have seen motion sensor trash cans for up to $200. I saw these online and thought I would try them. So far, they both work great and look great. The price was amazing and it was delivered within 3 days. Very impressed.

Review from walmart.com

Helpful?

reply from Nine Stars

Hi Katyshopper60, Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Dec 30, 2018

Aalbertson69

5 out of 5 stars review

Verified Purchase

I love them!

I bought these because I had an automatic trash can that quit working, I like that when my hands are full I don’t have to try to open the can and get trash all over the lid. The down side is it’s much smaller than my previous one.

Helpful?

reply from Supplier Response

Dear Aalbertson69, Thank you for your great review. We appreciate you taking time to leave us a review. If you have any questions please feel free to contact us .-NineStars Customer Service

Aug 27, 2020

Joy

5 out of 5 stars review

Verified Purchase

Good quality and price

Great quality, size and less batteries than the old one. Didn't think I was going to use the small one, price was right, however I have and love both of these items.

Review from walmart.com

Helpful?

reply from Nine Stars

Jan 4, 2022

Cowgrlup

3 out of 5 stars review

Verified Purchase

Good Value for price.

Correct Product for Price. Don’t expect the best but it does the job it’s supposed to when it’s working. It’s a little glitchy from the start but once you get the kinks out it’s fine.

Helpful?

reply from Nine Stars

Thanks for sharing your thoughts Cowgrlup! lf you're experiencing delays or it's not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we're always here to help. You can always reach out to us at info@ninestarsusa.com and we'll make sure to assist you. -Nine Stars Group

Mar 9, 2014

Pratgirl

1 out of 5 stars review

doesn't work

This is the second time I bought these trash cans. The first time the large can didn't work. the sensor wouldn't open the lid. I put brand new batteries in and it still wouldn't work. The light came on, but the lid didn't open. The small can worked great. I called Nine Stars and got no help. They said I could send it back (my cost for shipping) and they would send a new one. I took it back to Sam's Club and got my money back. Silly me, I bought another set (this one I'm reviewing) and the big can worked, but the small one didn't work. Again, the lights come on but the sensor doesn't respond. I'm keeping it, but can't use the small one. Won't ever buy another from this company. Too bad because they are cool when they work.

Helpful?

reply from Nine Stars

Hi Pratgirl, Thank you for your review. We are so sorry to hear that your can stopped working. Please feel free to call or email our customer service department at (909) 620-8877 / info@ninestarsusa.com. We look forward to assisting with getting your can functional again.