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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.

Most helpful positive review

4 out of 5 stars
4 out of 5 stars review
Verified Purchase
I love everything about this trash can! Since I bought it a couple of months ago I haven’t had to clean it once! Also, more trash can fit into each bag since the seal that holds bag in place is so good! You really get the most out of every bag! The only thing that I don’t like is how touchy the sensors are. Every time we walk past the kitchen can it opens and closes but I still haven’t had to replace the batteries at least. It can be annoying tho, which is why I didn’t give it the full 5 stars.
Heidi
Originally posted on
walmart.com
Nine Stars
Hi Heidi, we’re so glad you’re loving how easy it is to keep clean and how well the bags stay in place. We appreciate your f...
Versus

Most helpful negative review

3 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Terrible choice

This was the most disappointing purchase I have ever made from Sam’s. It took over one month to receive. I didn’t get any updates, but instead I had to call several times and didn’t ever really get an answer. Finally it shipped and was even more disappointed! Opening for the tall kitchen can is small, there is no insert bucket, you have to get creative in order for the top of the bag to not show. The small can is ugly and operates poorly. Very unhappy with this purchase. It uses “C” and “D” batteries, which aren’t as common in a household. Don’t buy it!
Shannon
Supplier Response
Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your f...
1,633 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    12/23/2011

    classy looking..good price

    Matches well with black and stainless steel appliances...and because it is slim, it doesn't take up alot of space. This is the first time I've had a trash can with a sensor for opening, and I really like it...I just have to remember not to toss something across the room into the trash...no more 3 pointers!
    Ddb1
    Originally posted on
    walmart.com
    Nine Stars
    Hi Ddb1,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have a...
  • 3 out of 5 stars
    3 out of 5 stars review
    12/22/2011

    For $49 it was a great deal

    I got 2 automatic stainless steel trash cans. The larger one's sensor is not that good, it takes multiple tries to have it sense some motion and then it lands up hitting my hands. It takes long to open up even after sensing. I usually just leave it open. The smaller one is great. Very accurate and quick. Overall I am happy for what I got considering the price.
    niralim
    Originally posted on
    walmart.com
    Nine Stars
    Dear Customer,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion ...
  • 4 out of 5 stars
    4 out of 5 stars review
    12/26/2011

    Pretty good product.

    For the price this is a good product. My kids love it and anything that gets them to throw away their trash is fine by me! So far everything has worked fine. I can tell that the batteries will not last too long. It is not the most sturdy can I have ever seen, but is adequate. The soap dispenser works fine too-also getting the kids to wash hands! It needs some weight in the bottom. So I will keep it filled and that should work.
    MaryCInVA
    Originally posted on
    walmart.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/12/2017

    Second Time Purchasing This

    I purchased this exact set before from the same company and absolutely LOVE it. The first set was in the kitchen and the guest bath. Now that I have moved, I gave my old large can to my daughter and put the little one in my new guest bathroom. I bought this set so I have a new kitchen can and the little one is now in my new bath room. The original set is about 2 years old. The little can still has the original batteries in it and is showing no signs of dying anytime soon. With the large can the battery door fell off one day and wound up going out with the trash by accident. I do not think it was a malfunction of the product, it was most likely my son messing around with it. If I thought the can was faulty I would not have bought a secon...
    MssJ
    Originally posted on
    walmart.com
    Nine Stars
    Hi MssJ, <br /><br />We are glad to hear you are enjoying your units! We also do offer replacement battery covers for your u...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/24/2017
    Product came really quicky, I have several friends that have this and they love it so I decided to buy it when it was on sale and when it came with the small trash can. I absolutely love it. Came just in time for Thanksgiving and I am telling you no mess on top of my trash no contamination. Easy!!
    JAllen
    Originally posted on
    walmart.com
    Nine Stars
    Hi JAllen,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/9/2014

    Everyone is happy to throw their trash away!

    I no longer have a problem with the kids leaving their trash around. They are more than happy to take it to the can. Having this trash can makes life in the kitchen so easy because you can throw something like chicken packaging away and get right back to prepping your chicken without worrying about contaminating items or having to wash dirty trash can lids germs off your hands. The sensor is a little sensitive at times. You can be quite a bit away from it and it will open up. It really is a great product. The small can is nice to have but doesn't get used as much as my kitchen trash can.
    CavWifeJen
    Originally posted on
    walmart.com
    Nine Stars
    Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any que...
  • 5 out of 5 stars
    5 out of 5 stars review
    4/27/2012

    Fantastic can!

    This trash can set is a must have! I was able to purchase this item on sale about 7 months ago and love it. The large trash can is perfect for the kitchen and we use the small one for the powder room. Everyone that uses the trash cans always ask where we got them from and how can they get them. The batteries have been going strong for 7 months now and have not needed to replace them. The build quality of the cans are great. They wipe down extremely easy and the stainless steal finish looks terrific. Because there is nothing to push, pull, kick, step on, etc to open the lids, the sanitation aspect alone is above anything else. I promise you will not be disappointed if you make this purchase. I would definitely recommend (and I do to everyone...
    smurfsriot
    Originally posted on
    walmart.com
    Nine Stars
    Hi Smurfsriot,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever ...
  • 2 out of 5 stars
    2 out of 5 stars review
    12/3/2018

    Disappointing.

    Was really excited about this trash can set. Upon unboxing we found a really great looking trash can, but then inserted the batteries to find the motion sensor DOES NOT WORK AT ALL. We have tried all kinds of movement, taken the batteries out. Nothing. Works just fine when pressing the open close buttons but not why we bought this. Again, it’s gorgeous but we will probably move on to a different brand once we get this all returned.
    Marilyn
    Supplier Response
    Hi Marilyn,<br />Thank you for your review. We apologize that the motion sensor on the can stopped working completely. We do...
  • 3 out of 5 stars
    3 out of 5 stars review
    3/31/2023

    Works great until warranty expires.

    This was a tremendous purchase, and works great. I like having the 13 gallon size for the kitchen. I noticed a few months ago that it stopped opening and closing as concise as it once did. I decided to recharge the batteries, hoping that that would be the fix. It worked perfectly for mabebe another two days. However, it is now reverting back to either opening only halfway or staying open and not closing. I have swapped out the batteries to make sure that that was the issue. It appears that the trashcan has Jess at the end of its lifespan.
    Shaunny
    Nine Stars
    Sorry to hear the can isn’t working as well as it did before, Shaunny. It sounds like there may be a technical issue. Please...
  • 5 out of 5 stars
    5 out of 5 stars review
    12/27/2011

    Great product!

    I love the motion sensor trash can! It is easy to use with a large capacity. When you have your hands full of trash and don't have one free to lift a lid this trash can is awesome. Just stand in front of it and the lid lifts automatically. Changing the trash bag is a breeze. It has stayed in place with no problems so far. As far as the soap dispenser (from another review), there is an on/off switch located on the bottom. If you turn it on it works great. The hands free dispenser is fun to use and my toddler loves to wash his hands.
    Kporterdog
    Originally posted on
    walmart.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/11/2012

    Great quality and value!

    The design of this hands free trash can is much better than our previous model. The rectangular opening is much larger and easier to use. The overall look is better too. We really just needed the large kitchen trash can, but the bonus smaller can has come in handy too. I highly recommend this product!
    NBT1635
    Originally posted on
    walmart.com
    Nine Stars
    Hi NBT1635,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever hav...
  • 5 out of 5 stars
    5 out of 5 stars review
    5/11/2013

    Worth the Money

    I bought the larger trash can from Costco about eight years ago for about $50. We love it and we have not had to replace anything but the batteries. My family liked it so much they all bought one. The 13 gallon bags fits nicely and it is slim enough not to be intrusive. When the average stainless steel can cost $50 and above why not by this one and not have to touch the can. For me this was a great buy!
    ByFaith
    Originally posted on
    walmart.com
    Nine Stars
    Hi ByFaithMT,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever h...
  • 1 out of 5 stars
    1 out of 5 stars review
    9/20/2015

    Terrible

    I had it for about 4 weeks and all of a sudden the lid was going up and down all night long it would not stop I e mailed the company, and they told me to take the batteries out and turn it off for 24 hrs. So I did I put the new batteries in and turned it on and it began doing the same thing. It's really a shame this is not a cheap garbage. I am very dissapointe.
    Patrice
    Originally posted on
    walmart.com
    Nine Stars
    Dear Reese,<br /> <br />Thank you for your review,<br />We are so sorry this has been your encounter with using our trash un...
  • 5 out of 5 stars
    5 out of 5 stars review
    12/29/2011
    I really like the trash can & it's sensor opening. Great when your hands are full & you don't want to press a button. You do have to think about the location you want to put it in. My husband and son set the sensor off quite frequently when not needed. We had family and friends over soon after getting the trash can & everyone was "impressed and amazed" by it! It looks nice also, much better than the old, dirty can we had before.
    gator86
    Originally posted on
    walmart.com
    Nine Stars
    Hi Gator86,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever hav...
  • 1 out of 5 stars
    1 out of 5 stars review
    1/25/2017

    BOTH TRASHCANS BROKE IN THE FIRST 7 DAYS

    The auto-closing lid would not respond, or get stuck in the open position after about a week of minimal use. I would manually close the lid or push the "close" button and the lid would pop back open. Customer Service at Nine Stars said, "Take out the batteries for a minimum of 24 hours, no less, and then try again." I did the twice and called back to complain. The service gal said, "Well, you have 2 options. 1.) You can send in the product for a replacement -- AT YOUR EXPENSE FOR SHIPPING -- or, 2.) You can return it to the vendor and either get a refund or order a replacement. When I further asked about this product, the fact that reviews showed it was a poor product, the gal said, "I sleep well, it's the company's policy. People ...
    Bullmastiffmama
    Originally posted on
    walmart.com
    Nine Stars
    Thank you so much for your feedback. We will absolutely let our product development team know about this issue. Thank you fo...
  • 2 out of 5 stars
    2 out of 5 stars review
    6/12/2019

    Large can stopped working

    This can worked great as a diaper pail and I had recommended to family members but today the large can lid started making a strange grinding noise. It will not respond to the sensor. The lights are working but the lid seems to be stuck closed. So disappointed. The little can was terrible out of the box.
    Duey8
    Originally posted on
    Walmart.ca
  • 4 out of 5 stars
    4 out of 5 stars review
    3/15/2019

    I Love These Garbage Cans, I bought Two More!

    I love these garbage cans. I bought another one of these by Nine Stars and loved it so much, I bought the set that includes two more. I would have given 5 stars but my larger garbage can came with a big dent in it and I didn't want to send it back because it was already a day late with delivery. That is Walmart's carrier's fault, not Nine Stars. I'd recommend these garbage cans. I find myself wanting to throw things away just to play with it lol. In addition, the batteries last what seems like forever. The last garbage can I bought by Nine Stars I've had for 6 months and it's still running on the same batteries. Good Purchase!
    Originally posted on
    walmart.com
    Nine Stars
    Dear Kurischainbrooklyn,Thank you for your review and purchase. We are very happy to hear you love the trash can. Please fee...
  • 5 out of 5 stars
    5 out of 5 stars review
    12/24/2011

    Great Trash Cans

    We bought the set last year and love them. It is great when you have your hands full to just be able to waive your hand above the lid and poof the lid opens. They look great in stainless steel and the batteries last a long time. I would definitely recommend these to everyone.
    CutiePieInStLou
    Originally posted on
    walmart.com
    Nine Stars
    Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any que...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/28/2012

    Absolutely love these!!!

    We purchased these on the Black Friday sale for a great price. They are great. They work as advertised. I use batteries that are intended for digital devices that way they last longer. You can use the automatic lid or turn the can off and leave the lid open if you are working and have a lot of trash to dispose of and don't want to keep opening and closing the lid. Great value considering you get 2 for the price of one.
    lovemygirls03
    Originally posted on
    walmart.com
    Nine Stars
    Hi Lovemygirls03,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ev...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/6/2014

    Best thing Ever!!!

    Bought this trash can a few years ago and everyone(including me) loves it!!! Everyone wants to know where I got it, and can't believe when I say walmart. it has held up really well and is super easy to empty. I also love that you can't see the trash bag at all. Can't say enough great things about this trash can, getting a smaller on for the bathroom
    Cappucci
    Originally posted on
    walmart.com
    Nine Stars
    Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any que...