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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.

Most helpful positive review

4 out of 5 stars
4 out of 5 stars review
Verified Purchase
I love everything about this trash can! Since I bought it a couple of months ago I haven’t had to clean it once! Also, more trash can fit into each bag since the seal that holds bag in place is so good! You really get the most out of every bag! The only thing that I don’t like is how touchy the sensors are. Every time we walk past the kitchen can it opens and closes but I still haven’t had to replace the batteries at least. It can be annoying tho, which is why I didn’t give it the full 5 stars.
Heidi
Originally posted on
walmart.com
Nine Stars
Hi Heidi, we’re so glad you’re loving how easy it is to keep clean and how well the bags stay in place. We appreciate your f...
Versus

Most helpful negative review

3 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Terrible choice

This was the most disappointing purchase I have ever made from Sam’s. It took over one month to receive. I didn’t get any updates, but instead I had to call several times and didn’t ever really get an answer. Finally it shipped and was even more disappointed! Opening for the tall kitchen can is small, there is no insert bucket, you have to get creative in order for the top of the bag to not show. The small can is ugly and operates poorly. Very unhappy with this purchase. It uses “C” and “D” batteries, which aren’t as common in a household. Don’t buy it!
Shannon
Supplier Response
Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your f...
1,633 reviews
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  • 1 out of 5 stars
    1 out of 5 stars review
    3/24/2020

    Very frustrated!

    I bought this set based on reviews. Got them today. Large can works great! Small can, however, does not. Very disappointed! Tried contacting customer service to ask if I can just return the one can for replacement. Got nowhere! Guess I have no choice but to send them both back for refund.
    Lynn D
    Nine Stars
    Hello,   Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We...
  • 2 out of 5 stars
    2 out of 5 stars review
    11/4/2019
    Was great at first and within a few months now opens and shuts on it's own every 5 seconds! This is inferorating seeing how it was the most expensive garbage can we have ever bought. We are very disappointe. We have turned it off and on, changed batteries and nothing is working to fix it so now we have a regular garbage can with no lid. We were very excited about this purchase and now highly disappointed.
    Ashley
    Originally posted on
    walmart.com
    Nine Stars
    Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We w...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/11/2014

    great trash can! Best Price Too!

    After visiting numerous sites to find a stainless trash can for my home this was the best deal of all for the exact same thing ( large trash can and small one to go with). It works beautifully, no problems yet. It took a while to arrive but it was probably because I ordered it very close to Xmas. Overall I am satisfied with my purchase.
    W902
    Supplier Response
    We are so happy to hear you are enjoying your unit! <br />-Nine Stars Group
  • 1 out of 5 stars
    1 out of 5 stars review
    12/9/2017

    Nice look & appearance but lids not functioning!

    After 2-mo of infrequent use both lids have become inoperable. We were truly impressed with the quick and soft opening/closing of the lids when they were working. Replaced the batteries on both units but still not working. Company requires you to PAY for shipping the broken unit for replacement (that would be around $45 for both on shipping!!). This has been a bad purchase for us and would suggest others to avoid buying this product. We still use them but it is very inconvenient to do so - you have to grab, pull & hold the lid with one hand (it will not stay FULLY open if let go) and use your other hand to throw in the trash. The point? A $10 waste basket works more efficiently (just push down a notch/lever/button and the lid opens and s...
    Originally posted on
    walmart.com
    Nine Stars
    Dear Gio123,Thank you for your feedback and purchase.We are sorry you were not satisfied with the unit. The units motion sen...
  • 4 out of 5 stars
    4 out of 5 stars review
    12/26/2011

    Pretty good product.

    For the price this is a good product. My kids love it and anything that gets them to throw away their trash is fine by me! So far everything has worked fine. I can tell that the batteries will not last too long. It is not the most sturdy can I have ever seen, but is adequate. The soap dispenser works fine too-also getting the kids to wash hands! It needs some weight in the bottom. So I will keep it filled and that should work.
    MaryCInVA
    Originally posted on
    walmart.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/24/2011
    What a great deal. For $49.99 I expected just the large stainless steel trash can. I wasn't reading the whole add, just happy for that price. But when I got the package I was surprised that it came with a small one too. On top of it the lids are motion sensored. What a deal.... Since most large stainless steel trash cans are $80 and up.
    anonymous
    Originally posted on
    walmart.com
    Nine Stars
    Hi TrainerDiana,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you eve...
  • 4 out of 5 stars
    4 out of 5 stars review
    12/3/2014

    So far so good, but could be better

    They look great and function well. Sometimes if you need to have the lid open for longer than just throwing something in the trash it will try and close on you which is annoying. Like if you are clearing food out of a pan or something like that. Biggest complaint i have is the mismatch in battery types. The large cans use "C" batteries, why do the little cans use "D" batteries? Seriously, just make them use the same battery type so i don't have to go purchase two different types of batteries. And really the lid on the small can is pretty lightweight does it really need "D" batteries? I haven't needed a "D" battery in ages, nothing I own uses them except for this now.
    123mnb
    Originally posted on
    walmart.com
    Nine Stars
    Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any que...
  • 1 out of 5 stars
    1 out of 5 stars review
    10/20/2013

    Breaks for normal use.

    It broke after 6 months. The plastic rings that hold the metal bar attached to the gears both broke. I didn't abuse it in anyway...just normal use. The first plastic ring broke 2 months ago, and the second at 6 months. Now the lid doesn't latch on to the gears properly. They have a 1 year warranty, but I don't think it will cover that. That piece of the unit should really be made out of metal and not plastic. Plus, the motor started acting strange, but I hard to tell if that is an issue without the lid properly latched on. I love this unit so much...until now. I am truly disappointed.
    Mimi1894
    Originally posted on
    walmart.com
    Nine Stars
    Hi Mimi1894, <br /><br />Thank you for your review. We are so sorry to hear that the lid no longer latches on to the gears. ...
  • 5 out of 5 stars
    5 out of 5 stars review
    12/23/2011

    classy looking..good price

    Matches well with black and stainless steel appliances...and because it is slim, it doesn't take up alot of space. This is the first time I've had a trash can with a sensor for opening, and I really like it...I just have to remember not to toss something across the room into the trash...no more 3 pointers!
    Ddb1
    Originally posted on
    walmart.com
    Nine Stars
    Hi Ddb1,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have a...
  • 4 out of 5 stars
    4 out of 5 stars review
    3/8/2016

    Correct Size for Tall Kit. Garbage Bags

    Inspect the Box it comes in for Dings, because when I took my out of the Box, it had a couple of Mashed in dings. Fortunately I was able to Pop the 1 big one back into place, but there is still 1 little ding I couldn't pop out. Wherever you place it, make sure it's not a place where People walk by it all the Time, for it WILL open up when you Do walk by--Every Time!
    Pammie
    Originally posted on
    walmart.com
    Nine Stars
    Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any que...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/20/2020

    Cheaper and as expected

    Shipped fast! Exactly as described! Cheaper then other places for same product!
    Richelle
    Originally posted on
    walmart.com
    Nine Stars
    Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we a...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/25/2020

    I love it!

    It brought elegance to my kitchen.
    LaKiva
    Originally posted on
    walmart.com
    Nine Stars
    Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we a...
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    4/13/2020

    Worth the money!

    Pleased with this bundle purchase.
    María
    Supplier Response
    Hello,   <br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any ques...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/18/2018

    Great trash cans

    Great but at a great price
    Tales
    Nine Stars
    Dear Tales, Thank you for your great review. We appreciate you taking time to leave us a review. If you have any questions p...
  • 3 out of 5 stars
    3 out of 5 stars review
    11/21/2025

    motion sensor trash can

    small can quite working after 6 months
    CYNTHIA
    Nine Stars
    Thanks for letting us know — it shouldn’t stop working like that. Our team can help figure out what’s going on, so please re...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/23/2020

    Good Purchase

    Works well and happy with purchase
    ShelleyR
    Nine Stars
    Hello,   <br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any ques...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    1/5/2014

    Great price

    These trashcans are very pretty and you can't beat the price!
    TNGal432
    Originally posted on
    walmart.com
    Nine Stars
    Hi TNGal432,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever ha...
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    7/31/2020

    Very nice for the price

    Great product love that it cane with the extra little garbage can !!!! Will recommend!!!
    Originally posted on
    walmart.com
    Nine Stars
    Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we a...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    4/4/2021

    Awesome

    Great cans. Second set and we love them
    Lamar
    Originally posted on
    walmart.com
    Nine Stars
    Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we a...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    10/18/2016

    kitchen trash can

    I bought the for my sons kitchen, and he loves it!!
    buttercupp
    Supplier Response
    We are so happy to hear you are enjoying your unit! Thank you for your feedback! <br />-Nine Stars Group