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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
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4.4 out of 5 stars
stars1,633 ratings1,213 reviews
  1. 5 stars72% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)

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Showing 271-280 of 1,213 reviews
Dec 28, 2012
CynS
5 out of 5 stars review

Sensor Trash Can Set

We love these! Everyone who comes to our home seems fascinated by the technology! These work great, and they make it easier to throw things out-- especially when your hands are full! I compared prices before purchasing, and Sam's had the best deal! We use the large one in the kitchen and the smaller one in our home office. The stainless steel finish makes them quite attractive.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

We are so happy to hear you are enjoying your unit! <br />-Nine Stars Group

Nov 20, 2020
Free
2 out of 5 stars review

Wanted to love it despite reviews

I love this concept as I have a little one that loves to throw things away but the step pedals require more muscle. Anyway, the execution is poor. First my battery back and batteries both fell off into the trash and were discarded without our knowledge. The unit will often continue to open and close on its own. Currently the sensor doesn’t work I have to manually press open/close for it to work. Not worth the hassle and money.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a "Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br /> <br /><br />-Nine Stars Group

Mar 9, 2014
Pratgirl
1 out of 5 stars review

doesn't work

This is the second time I bought these trash cans. The first time the large can didn't work. the sensor wouldn't open the lid. I put brand new batteries in and it still wouldn't work. The light came on, but the lid didn't open. The small can worked great. I called Nine Stars and got no help. They said I could send it back (my cost for shipping) and they would send a new one. I took it back to Sam's Club and got my money back. Silly me, I bought another set (this one I'm reviewing) and the big can worked, but the small one didn't work. Again, the lights come on but the sensor doesn't respond. I'm keeping it, but can't use the small one. Won't ever buy another from this company. Too bad because they are cool when they work.

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Pratgirl, <br /><br />Thank you for your review. We are so sorry to hear that your can stopped working. Please feel free to call or email our customer service department at (909) 620-8877 / info@ninestarsusa.com. We look forward to assisting with getting your can functional again.

Mar 30, 2022
jonerox
4 out of 5 stars review

Verified Purchase

almost 5 stars

would give 5 stars if the close button could turn off the motion sensor and keep the lid closed

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Thanks for the rating! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Jan 6, 2021
Peaches
5 out of 5 stars review

Verified Purchase

Aids those with disabilities

Excellent product for anyone with arthritis and/or mobility issues.

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Apr 17, 2020
Sg
5 out of 5 stars review

Verified Purchase

Great

Awesome sensor and great trash bag liner to keep trash bag hidden

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hello,   <br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br />-Nine Stars Group

Sep 12, 2020
Dee1
5 out of 5 stars review

Verified Purchase

Item is great the time covid-19 time. Hands off

Price is great for the item. Safety for children

Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Sep 3, 2020
KC
5 out of 5 stars review

Verified Purchase

Nice looking

Works well , no issues so far. The price was the best part

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Sep 11, 2020
Joajoagv
4 out of 5 stars review

Verified Purchase

Nice

Is only 4 stars because is very loud open and close

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Sep 10, 2020
Heather
1 out of 5 stars review

Verified Purchase

Don’t recommend

Smaller can doesn’t work won’t open with the sensor

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a "Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br /> <br /><br />-Nine Stars Group