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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.

Most helpful positive review

4 out of 5 stars
4 out of 5 stars review
Verified Purchase
I love everything about this trash can! Since I bought it a couple of months ago I haven’t had to clean it once! Also, more trash can fit into each bag since the seal that holds bag in place is so good! You really get the most out of every bag! The only thing that I don’t like is how touchy the sensors are. Every time we walk past the kitchen can it opens and closes but I still haven’t had to replace the batteries at least. It can be annoying tho, which is why I didn’t give it the full 5 stars.
Heidi
Originally posted on
walmart.com
Nine Stars
Hi Heidi, we’re so glad you’re loving how easy it is to keep clean and how well the bags stay in place. We appreciate your f...
Versus

Most helpful negative review

3 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Terrible choice

This was the most disappointing purchase I have ever made from Sam’s. It took over one month to receive. I didn’t get any updates, but instead I had to call several times and didn’t ever really get an answer. Finally it shipped and was even more disappointed! Opening for the tall kitchen can is small, there is no insert bucket, you have to get creative in order for the top of the bag to not show. The small can is ugly and operates poorly. Very unhappy with this purchase. It uses “C” and “D” batteries, which aren’t as common in a household. Don’t buy it!
Shannon
Supplier Response
Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your f...
1,633 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    5/25/2020

    please read before you buy

    the look of this trashcan is amazing I love how it comes with a smaller one for the restroom, but I do have to say that it drove me crazy. the big trashcan was not working. I threw away the original package so a r ER turn was going to be a hassle. Ninestars company customer service sucks they don't answer, so I decided to review online what to do. I kept seeing how other buyers complained about either one of the trashcans not working properly and how some fixed theirs by opening up the device. I opened mine and saw that one of the wires was loose. all I had to do was make the wire longer by cutting out the plastic and wrapping it around the attachment. these trashcans are great but do have defects.
    Lorena
    Originally posted on
    walmart.com
    Nine Stars
    Hi there,<br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your un...
  • 5 out of 5 stars
    5 out of 5 stars review
    12/27/2011

    Nine Stars does good job on no-touch trashcans

    We bought the Nine Stars no-touch trash can like this two years ago. It has a silver exterior and runs on 4 "D" batteries, so it is slightly different than the one shown here that has a black exterior and runs on "C" batteries. We love our trash can and people who see it in our home are always exclaiming that they want one like it. It has also lasted remarkably well; we are still on the first set of batteries even though they are 2 years old. So we bought this newer model (black exterior/C batteries) when we saw it on sale for under $40 because we knew we would find someone to give it to. We haven't given it yet to our planned giftee, but we set it up and it seems to be operating as efficiently as our model. The silver exterior on our model...
    commenter1001
    Originally posted on
    walmart.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/19/2014

    If you have pets this is the one to buy

    I've bought this pair of trash cans in January 2014. So far so good. Lid will stay open as long it detects movement. No trash problem from my pet anymore, my German Shepperd has not been able to open it, Hurray. It's funny when people ask you how you open it. Great conversation piece with lots of laughs about it.
    JMRDEP
    Originally posted on
    walmart.com
    Nine Stars
    Hi JMRDEP,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have...
  • 2 out of 5 stars
    2 out of 5 stars review
    12/26/2011
    The first batteries ran down within 2 weeks. The automatic lid feature doesn't always work. Not satisfied at all with this part, but the look is nice and it seems to be durable. Would not purchase again. Return cannot be done through Walmart. Price is good but not worth it.
    AggieF
    Originally posted on
    walmart.com
    Nine Stars
    Dear Aggief,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion se...
  • 5 out of 5 stars
    5 out of 5 stars review
    4/24/2012

    Dog Proof!!

    I love, love, love this product! Not only do I not have to "touch" anything germy....my 110 pound black lab cant flip the lid and go dumpster diving for a snack! Ha! Its been a fabulous addition to my home...going to buy these for wedding gifts! Friends and family will love me for it :-)
    smoores2
    Originally posted on
    walmart.com
    Nine Stars
    Hi Smoores2,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever ha...
  • 5 out of 5 stars
    5 out of 5 stars review
    5/21/2019

    Works well, looks great!

    I love it looks great and the sensor works almost to well. My only complaint is that it should have come with batteries already. It requires 2 different size batteries C and D and I don't usually have those laying around so I had to go out an buy them.
    PAM
    Originally posted on
    walmart.com
    Nine Stars
    Hello, <br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questio...
  • 3 out of 5 stars
    3 out of 5 stars review
    1/24/2019

    It's ok

    I ordered this because our last one, the top had died completely. I picked this set so I would have one for the bathroom. The bigger can is louder when the top flips open.. and it is hard to put the bag in the small can without it sticking out or not closing properly.
    catlover55
    Originally posted on
    walmart.com
    Nine Stars
    Dear Karak,<br /><br />We appreciate you taking time to review the unit.Thank you for your purchase. Your unit should not ma...
  • 4 out of 5 stars
    4 out of 5 stars review
    3/8/2016

    Correct Size for Tall Kit. Garbage Bags

    Inspect the Box it comes in for Dings, because when I took my out of the Box, it had a couple of Mashed in dings. Fortunately I was able to Pop the 1 big one back into place, but there is still 1 little ding I couldn't pop out. Wherever you place it, make sure it's not a place where People walk by it all the Time, for it WILL open up when you Do walk by--Every Time!
    Pammie
    Originally posted on
    walmart.com
    Nine Stars
    Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any que...
  • 5 out of 5 stars
    5 out of 5 stars review
    1/3/2012

    LOOKS & WORKS FANTASTIC !

    Bought as an Xmas gift for hubby. Originally wanted stainless, but this price was too good to pass by. Works great and looks even better! Goes great with the stainless appliances with black handles. The free soap dispenser was an added bonus. Our grandson (age 5) was more than happy to clean up all the Xmas wrappings just so he could work the trash lid! Was a hit of the Xmas gathering! And with free delivery to my home!! How can you beat that???
    Vixx
    Originally posted on
    walmart.com
  • 3 out of 5 stars
    3 out of 5 stars review
    11/8/2021

    Wish I had the bucket insert

    I gave this a 3 star instead of a 1 because it is partially my fault that I don’t like this product. It does not have a bucket it is only the stainless steel and you drop a bag in there and it has a little guard going around the top to hopefully hold it in place. I thought about sending it back but I didn’t want to full with the return process. I am going to keep an eye on it but my fear is dropping wet stuff in the trash (uneaten plate of spaghetti) and it dripping out of the bottom of the bag and messing the can up. I have had this happen before with the plastic trashcans so I know what I am talking about, just don’t know if it will come across right
    Angelia
    Originally posted on
    walmart.com
    Nine Stars
    Dear Angelia, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don&#39;t hesitat...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/8/2013

    I LOVE THESE TRASH CANS...GREAT VALUE!

    I bought these trash cans last week and so far so good. They came real fast and tuey both work fine. M glad I bought. the kitchen one bc now I don't have lift the lid up anymore, just touch one button and the lid open right up. You do not smell anything once its closed. You do need batteries for both cans. He bathroom can wws too big for my small studio bathroom so i gave it away but it worked fine and i would have kept it if my was bigger. But you wont regret buying these cans.
    RedPrada
    Originally posted on
    walmart.com
    Nine Stars
    Hi RedPrada,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever ha...
  • 5 out of 5 stars
    5 out of 5 stars review
    7/24/2011

    Love It!

    I purchased this trash can ensemble to replace one that stopped working after 5 years. I love these automatic trash cans. They look so nice in the kitchen. They are conversation pieces when friends and family visit. I hope this one lasts as long as the last one.
    Jaxlady
    Originally posted on
    walmart.com
    Nine Stars
    Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any que...
  • 2 out of 5 stars
    2 out of 5 stars review
    8/14/2011

    Lids Break

    Since I purchased this trash can 3 years ago, I have had to replace the lid twice. The plastic hinges crack after about 18 months. It would be nice if Nine Star would sell just the plastic "flipper lid", but instead you must purchase the entire lid unit which costs from $32 to $37. I have purchased two lids and now my third one has broken as well. If I would buy my third lid I will have spent twice the price of a new trash can.
    Motionless
    Originally posted on
    walmart.com
    Nine Stars
    Hi Motionless, <br />Thank you for your review. We are so sorry to hear that the lid is not functioning properly. We definit...
  • 5 out of 5 stars
    5 out of 5 stars review
    1/9/2019
    Super pleased with this purchase and the quality is awesome. I've been pricing stainless steel trash cans for awhile and this Ninestar product is by far the best I've found. The small trash can which is also automatic is just as a nice as the larger one. You'll need 3 C and 2 D batteries for the trash cans. For the price it's like getting the small one for free and it came with 7 13 gallon trash bags which are Way better than I imagined.
    coopc
    Originally posted on
    walmart.com
    Nine Stars
    Hi Coopc,Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank yo...
  • 4 out of 5 stars
    4 out of 5 stars review
    3/8/2018

    Great for nursery!!!

    Love the stainless still but what stood out the most was the fact that I was able to get the combo. I needed a large one for my nursery and a small one for my bathroom. I gave up the diaper genie and purchased this large stainless steel trash can hoping it would mask the smell pretty well with using my regular garbage bags that I use in my kitchen trash can. It's working very well so far so good however if there is a poopy diaper and there I only smell it once the lid has been opened as long as the lid remains closed everything is all good so normally when I change a diaper I will throw it away as soon as I'm getting redy to exit the room. I never smell anything unless the lid gets opened it's very nice that there is a sensor and I only ...
    anonymous
    Originally posted on
    walmart.com
    Nine Stars
    Hi Jessica,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever hav...
  • 5 out of 5 stars
    5 out of 5 stars review
    6/10/2020

    Automation that makes sense

    I hate open trash in my house so the automatic lid is great. The manual tops I had before would either be removed, left open or thrown away accidently with the trash. The trash can also fascinates my grandkids so they throw their trash away just to see it work.
    anonymous
    Originally posted on
    walmart.com
    Nine Stars
    Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any q...
  • 5 out of 5 stars
    5 out of 5 stars review
    10/27/2011

    love love love it

    I have no regrets about buying this trash can set. In fact I am buying them as presents that's how much I love them. I never thought I would say I love a trash can, but going to throw something away is actually fun and germ free. If you are on the fence, buy it you wont regret it.
    tmom1
    Originally posted on
    walmart.com
    Nine Stars
    Hi tmom1,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have ...
  • 5 out of 5 stars
    5 out of 5 stars review
    9/25/2013

    Recommended

    This product is a little pricy for two trash cans but it's worth it. We were moving when we bought these trash cans and with most moves comes lots of trash. It was nice to not have to fumble with a trash can lid. Now that we are moved in, it comes in handy when I am cooking or trying to get ready to take out the trash. The only negative I can think of is that because the little trash can has a removable bin, it doesn't hold a trash bag very well.
    Niecyangel
    Originally posted on
    walmart.com
    Nine Stars
    Hi Niecyangel,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever ...
  • 5 out of 5 stars
    5 out of 5 stars review
    1/7/2013

    Great for germ free!

    Perfect for my family members who get the heebee jeebies just thinking about coming close to a germ! Works as expected - wave your hand over the tall one, or even a knee above the sensor for the short one. They open quickly. Standard trash bags work, so you can keep using what you already have. An interior can IS included! Of note, can't keep little one next to pedastool sink or toilet. Their closeness activates the lid to open and it won't close. Just move to other wall..
    DogWatcher
    Originally posted on
    walmart.com
    Nine Stars
    Dear ParentalReviewer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have...
  • 3 out of 5 stars
    3 out of 5 stars review
    12/26/2011

    OK, but get'r on Sale

    13 gallon trash bags fit it perfectly - no problem. Although it looks good, durability will be a challenge -- it doesn't appear like it will last more than a couple of years of continual use, so GET IT ON SALE. Plan ahead and get some batteries in advance. If the sensor ever goes out, I'll throw the whole thing away since the top is difficult to open manually. The opening on the top is smaller than the entire opening, but fits a paper plate nicely. Again... find it on sale and good luck with it for the long-haul.
    SamsBestFriend
    Originally posted on
    walmart.com
    Nine Stars
    Dear Samsbestfriend,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The m...