Thank you for this feedback and we will be happy to pass this along to our product developers.^Sandy

Hi there! We understand the issues with your washer may have you spinning. Let's put you on the straight and narrow path! Please send us a private message (@LGUSSupport) with your phone, model, & serial number. We'd like to discuss your warranty and all possible resolution options with you! ^Chris

Hi, Mack. Thank you for reaching out and sharing your experience in such detail. We understand the importance of having your LG Washer (WT7005CW) model be easy to maintain, especially when it comes to something as essential as locating and cleaning the lint filter.<br /><br />Regarding the lint filter on this specific model, it is important to note that the LG WT7005CW is a high-efficiency (HE) top-load washer designed without a traditional, removable lint filter that requires manual cleaning. Instead, these units utilize a self-cleaning pump system. During the drain cycle, lint and debris are automatically flushed out of the tub through the drain hose. Running the Tub Clean cycle regularly helps keep this system working effectively. For more help, visit https://www.youtube.com/watch?v&#61;c8XiTdH9heQ. <br /><br />If you’d like us to review your unit more closely or confirm any maintenance steps, feel free to send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so our team can assist you directly. ^Juvy

Hi, Matt. Thank you for sharing your experience with your LG Washer. The way you described dealing with repeated issues over three years and then needing to replace the washer right after the warranty ended gives a clear picture of what you’ve been dealing with. Your note about having LG monitors and a TV that have lasted a decade really highlights the contrast you’ve experienced. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this washer‑performance and longevity issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hey Ethan! Thanks for sharing your LG Washer experience with us. Creating quality washers that bring value to your laundry routine is crucial, so we appreciate your insightful feedback. The amount of water used and the length of the wash cycle will vary depending on the wash cycle used. We recommend checking out our guide at https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348DRC for more information on the expected cycle times. It's worth noting that adding additional modifiers could extend the cycle longer. We also have a guide for extending your drain hose on our page at https://www.lg.com/us/support/help-library/lg-washing-machine-installation-how-can-i-connect-and-extend-the-drain-hose--20153066384911. If you have any questions or need help, we're always available via email at lgdigitalcare@lg.sprinklrsupport.com. Be sure to include your contact info and model number when reaching out, and we'll be happy to help! *Joseph