Customer reviews for Serta Home Theater Power Recliner, Assorted Colors

Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for

Serta Home Theater Power Recliner, Assorted Colors

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4.2 out of 5 stars

stars1,187 ratings533 reviews

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Showing 481-490 of 533 reviews

Jan 16, 2023

Karen M

5 out of 5 stars review

Verified Purchase

Great Power Recliners

We love our chairs. They were easy to assemble.

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Apr 14, 2022

Ret

1 out of 5 stars review

Gave Up At Three

Get the service plan. I did and after taking three back after they broke I got my money back.

Helpful?

reply from Serta Team

Hi there. This product is manufactured by our licensed partner Living Style/True Innovations and they will be able to assist you. Please reach out to Living Style/True Innovations at 800.379.9773 or service@trueinnovations.com. Thank you!

Apr 8, 2022

Donna

1 out of 5 stars review

Not happy

Bought two black. One doesn't work. One won't power on. This is dumb

Helpful?

reply from Serta Team

Hello Donna. We are sorry to learn of your experience. This product is manufactured by our licensed partner Lifestyle Solutions and they can assist you further. Please reach out to Lifestyle Solutions at 877-693-8866. Thank you!

Mar 21, 2022

john

5 out of 5 stars review

Verified Purchase

great motorized recliner

great recliner that allows many adjustments for comfort

Helpful?

Mar 24, 2022

Firemedic

5 out of 5 stars review

Verified Purchase

Good chair.

Good quality chair for the money.

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Nov 26, 2022

Nessa

5 out of 5 stars review

Verified Purchase

Serta theater seating

Excellent chair for the price

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Nov 3, 2022

cloris

1 out of 5 stars review

don't buy this

The leather peeling off within a year and the coil inside is sinking. Very poor quality

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. It sounds like your product is in need of a replacement gas lift. Our team is ready to help! Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773. We look forward to making this right.

Dec 19, 2022

Wilson

1 out of 5 stars review

Chair stopped working. No longer working

Chair no longer works. Not pleased with this product.

Helpful?

reply from True Customer Service

Hi Wilson, sorry to hear the item has stopped working. Please contact us at upholsteryservice@trueinnovations.com and we'll be happy to advise steps on opening a warranty claim.

Sep 16, 2022

3 out of 5 stars review

Not worth it

Have had this recliner for a year now. And it quit working

Helpful?

reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Jun 21, 2023

SouthernGirl

5 out of 5 stars review

Verified Purchase

A must have recliner

Comfortable recliner. Easy to assemble. Quality merchandise at an affordable price.

Helpful?

reply from True Customer Service

Hello and thank you for your review and feedback! If you have any issues with the item please contact us at upholsteryservice@trueinnovations.com and/or call 1-800-318-9669