this recliner is very nice. i bough the brown one. very comfy and spacious. i love all the features it has usb connector, extra light connectors. it also has led light color on the cup holder that changes to different colors. everyone that seen it loves it. you can also control the headrest. i do recommend this product

Own less then four months and o my used by my husband. For weeks now there has been a popping and cracking noise and then last night it made a big crack and the back fell completely backwards. Upon inspection the wood connecting the back to metals arms has completely splintered and broken on both sides. Don't waste your money! Also will not allow me to upload a photo.

Purchased this recliner from Sams about a year ago. I liked the chair until today when the power to the backrest/footrest/led light cupholder had no power. The unit had power to the in arm outlets but the lifts are dead. Tried to contact Life Styles/Serta. Good luck. Horrible service. Two hang ups and I am stuck with a $500.00 worthless chair now. Avoid this operation unless you plan on throwing good money away.

Nice chair but the fumes are unbearable and instead of disapating, are only getting worse. I can't bear to sit in it. The smell gets on my clothes as well and makes me nauseaus.. It is going back as soon as I can hire someone to take it back downstairs.

Took this chair back. Reviews are right about the side storage bins. They will come out of alignment within a week. You also will need to put Vaseline down both sides of the chair or you will have ungodly noise when you move or put the chair up or down. Not worth the money.

Chair is really nice for the price! I am very heavy and the chair fits well and is sturdy. The seat width is very generous. I don't mind the controls being on the inside since the seat is so wide. I actually prefer it now because it's easy to get to. Seat is padded nicely and comfy. Recline feature for footrest and headrest are great. Cup holders are nice and easy to clean. The armrest storage is nice with plug options. The faux leather is nice quality. No odd smells or texture. Overall really great chair for the price. Would buy again. Only cons for me: 1)The armrests are a little short. My arms hang over onto the cup holder area but that isn't a dealbreaker for me. Plus I end up putting my hands on my big belly most of the time. 2) I am 5'3” and the headrest hits me at a weird angle when I adjust it. I can find a comfortable spot but sometimes I do have to play with the settings to find the best spot. Sometimes I just use a little pillow instead of the adjustable headrest which works great. 3)One armrest storage cover was damaged when delivered. It still worked but wasn't on straight. Sams club was great in offering me a free return or a percentage off for the trouble. Ended up keeping it because it wasn't a huge deal to me. Overall, great chair!

We ordered 2 of these chairs less than a year ago. They were pretty good for the first 4 months but after that they are slowly beaking down. The springs are worn out and the chair makes strange noises. I sit on the floor most nights because my chair makes my back hurt worse.

Very comfortable

I have purchased 6 of these chairs. They look fine but they are cheap (I know $399). They're not going to last long and will not survive children. 1.) the flip up arm rests are easily broken and a challenge to repair. 2.) the motor control is easily tripped and requires reset (I definitely own a couple of chairs that are more of a problem than the others). This is REALLY aggravating as you have to crawl behind and unplug each wired connection until the cup holders will light up again and then it will either trip again or will resume raising and lowering the chair back again (dielectric grease seems to help). They are designed for people who are 5'10” and shorter and arranging them side-by-side helps the armrests (which are a little tall and could be better padded). I cannot recommend these for daily use but they're ok for a budget media room.

I almost purchased two of these. They're so comfortable! And the design and features are great Thank God I didn't. Bonded leather products usually only last a few years before they start pealing. If you want something that will last a decade, this is not it. Sams club should really sell these with fabric upholstery instead.