Bought 2, 1 is damaged

I bought this chair back in August 2021, got home and it worked great until the LED lights and the USB connector on the side of the chair stopped working. I called True Innovations and emailed the lady back and forth until i was told they don't make that part anymore. I called Sam's Club to return it and of course they don't carry it anymore. I liked the chair for the few mos. it worked and really don't want to get rid of it so I guess I am stuck with a broke chair.

We bought two of these less than 6 months ago and loved them for about 3 months then they quickly started falling apart and now they have both broken down and won't recline properly or go back to fully down. Absolute 100% TRASH! Do not buy these chairs!

This chair is defiantly NOT worth the money. Yes it went together well but it is very slow and loud. The sound it makes EVERY time it goes up or down is horrible. And no it didn't go away with use. If I could afford to get rid of these sums get other I would in a heart beat. We have had these for about 6 month and it isn't any better then when we got them. We even put Liberians on the sides to no avail.

Nice chair but the fumes are unbearable and instead of disapating, are only getting worse. I can't bear to sit in it. The smell gets on my clothes as well and makes me nauseaus.. It is going back as soon as I can hire someone to take it back downstairs.

Own less then four months and o my used by my husband. For weeks now there has been a popping and cracking noise and then last night it made a big crack and the back fell completely backwards. Upon inspection the wood connecting the back to metals arms has completely splintered and broken on both sides. Don't waste your money! Also will not allow me to upload a photo.

I bought this recliner in Jan/Feb of this year for my husband who is disabled. Needless to say it was the worst investment I made. The chair was hardly used and is falling apart. The motor is loud, the foam and wood underneath the chair is hanging down when the chair is in a reclining position. The recliner has now been put in the garage for it is to dangerous for my husband to use due to his diasabilies. I never write reviews on products but I must say on this particular one, Buyer Beware. Please note I still love Sam's Club and have been a loyal Business customer for a very long time !!

Very comfortable

We ordered 2 of these chairs less than a year ago. They were pretty good for the first 4 months but after that they are slowly beaking down. The springs are worn out and the chair makes strange noises. I sit on the floor most nights because my chair makes my back hurt worse.

Great buy