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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)
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Showing 121-130 of 533 reviews
Jan 20, 2023
Shirley
5 out of 5 stars review

Verified Purchase

best purchase

My husband has had back problems for several years and after surgery his back still hurt. He had a big mans chair and it had handle on the side to lead chair back. We looked at several places for a new chair and I saw this one at Sam's club. It was just a plain recliner but it has power buttons on inside of arm. he has had less back pain and easy to get in and out of. Love it

Helpful?2SYPY0HFIELD13599463116
Jan 6, 2022
JChurchill1776
4 out of 5 stars review

Verified Purchase

Great, But….

Great chair for the price. Comfortable. Roomy. Plush. The electronic reclining feature is cool but gets old real quick if you need to get in and out of your chair quickly or really at all. It takes close to a full minute and a half to un-recline from a recliner position.

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Dec 7, 2021
Tech
4 out of 5 stars review

Verified Purchase

Small things

Comfortable, quiet and the controls work smoothly. On the down side the lids for the storage bins don't stay on the bins, the weak hinges don't keep armrests aligned and it feels like they can break if nudged with and force. It would also be nice if the leg lift and the back could be controlled independently. Other than that it's a pretty solid chair.

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Sep 17, 2023
Tom B
4 out of 5 stars review

Verified Purchase

Good Recliner, soom issues with deliverys

I have been very pleased with this chair.. the assembly was very easy, not sure if the back locked in like it instructed (but it stayed in place). When I first sat in the chair, the seat seemed very hard, but that had changed, in less than a month (I sit a lot) it has become fairly soft and the portion where your legs rest (while reclined) have developed a slot. This is not great, but doesn't seem like it will be a major issue. The price was fantastic (1/3 of the cost at local stores). This was my first time buying any product from Sam's that had to d=be delivered. My only issue with the process was with the delivery (done by FedEx). I got text messages that the delivery would be made on a Wednesday (also listed on the FedEx tracker)l. I stayed home all day (Im in a 2nd Floor Apt. with only stairs) to see if there would be any problem. Received a text after 6pm that it was delayed. OK, i get there are problems at times. Around 10pm I get a text that the delivery would be Thursday between 11:20am and 3:20pm. Great there is a timeframe! Stay home and again no delivery. New text on friday morning at 7am that the delivery with an estimated time between 11;00am and 3;00pm. I didn't stay home, the delivery was made at 12:51 with photo. Well maybe if I had left on Wednesday it would have been there earlier lol. Overrall I'm pleased with this purchase and will look at other items that might have to be delivered

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Tom! We are happy to hear you have been pleased with your chair! If you need anything in the future, please reach out at upholsteryservice@trueinnovations.com!

Mar 3, 2023
Margie
3 out of 5 stars review

Verified Purchase

Not what I really wanted

It made a scrubbing sound when chair legs was being lowered or raised, also we ended up giving it to our son because we didn't think it through. A video chair is just that and I really needed a chair with both arms to come down to the end and really didn't need a cup holder. That's on me though

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

: Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at upholsteryservice@trueinnovations.com and/or call 1-800-318-9669.

Jan 16, 2022
ddb
4 out of 5 stars review

Verified Purchase

Ok so far

I have only had these for a month, so whether they last or not is still to be seen. I don't like electric chairs because they take to long to get out of, and I move around a lot. The cord in the back should be a 90 deg. Cord, but it sticks out nicely for a trip line. They are firm and supportive. The outlets are very handy. The arms could use a little more padding. If the motors last in these chairs then I would say they are good buy. I am not confident that they will last though.

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Nov 23, 2021
Kendie
4 out of 5 stars review

Verified Purchase

perfect title

This is a good chair , we like them but the arms that raise up for the compartments lean off the chair some, other then that the chair is comfortable and reclines nicely, the back movement for the back and neck is great love that I can sit straight up or sit staight up and have my head lean back some. also Love the usb!

Helpful?2SYPY0HFIELD13599463116
Jan 12, 2024
GolfMidway
5 out of 5 stars review

Verified Purchase

Super Comfortable, awesome recliners, Great Value

Absolutely been awesome - grabbed two of these and they are super comfortable to watch TV and relax in. They are fully powered so get the recline and head rest just perfect and you can charge your phone easily. Delivered quickly and very easy to set up. Definitely Recommend.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Thank you for taking the time to review the Serta Home Theater Power Recliner. We are so happy to hear that the chair is a good fit for your needs. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-318-9669 or upholsteryservice@trueinnovations.com.

Mar 28, 2023
Milan
4 out of 5 stars review

Verified Purchase

comfortable but not sturdy enough

comfy but not sturdy

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hello, thank you for your purchase and feedback. We'd like to know more about the item not feeling sturdy. Please contact us at upholsteryservice@trueinnovations.com

Jun 23, 2022
Lightning4499
4 out of 5 stars review

Verified Purchase

Very comfy

Great purchase. Came fast and easy set up. We love both of them.

Helpful?2SYPY0HFIELD13599463116