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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars
1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 121-130 of 533 reviews
Dec 7, 2021
Tech
4 out of 5 stars review

Verified Purchase

Small things

Comfortable, quiet and the controls work smoothly. On the down side the lids for the storage bins don't stay on the bins, the weak hinges don't keep armrests aligned and it feels like they can break if nudged with and force. It would also be nice if the leg lift and the back could be controlled independently. Other than that it's a pretty solid chair.

Helpful?2SYPY0HFIELD13599463116
Sep 17, 2023
Tom B
4 out of 5 stars review

Verified Purchase

Good Recliner, soom issues with deliverys

I have been very pleased with this chair.. the assembly was very easy, not sure if the back locked in like it instructed (but it stayed in place). When I first sat in the chair, the seat seemed very hard, but that had changed, in less than a month (I sit a lot) it has become fairly soft and the portion where your legs rest (while reclined) have developed a slot. This is not great, but doesn't seem like it will be a major issue. The price was fantastic (1/3 of the cost at local stores). This was my first time buying any product from Sam's that had to d=be delivered. My only issue with the process was with the delivery (done by FedEx). I got text messages that the delivery would be made on a Wednesday (also listed on the FedEx tracker)l. I stayed home all day (Im in a 2nd Floor Apt. with only stairs) to see if there would be any problem. Received a text after 6pm that it was delayed. OK, i get there are problems at times. Around 10pm I get a text that the delivery would be Thursday between 11:20am and 3:20pm. Great there is a timeframe! Stay home and again no delivery. New text on friday morning at 7am that the delivery with an estimated time between 11;00am and 3;00pm. I didn't stay home, the delivery was made at 12:51 with photo. Well maybe if I had left on Wednesday it would have been there earlier lol. Overrall I'm pleased with this purchase and will look at other items that might have to be delivered

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Tom! We are happy to hear you have been pleased with your chair! If you need anything in the future, please reach out at upholsteryservice@trueinnovations.com!

Dec 21, 2022
Mike
4 out of 5 stars review

Verified Purchase

Nice chair, good quality but has a couple of quirk

The chair is sturdy and well constructed. Materials of construction also appear good. However, from an ergonomic perspective, there are a couple of quirks. For one, extend the arm "height" over the cup holders and then split it for the compartment door. This would make it even easier to get in and out of the chair. The other suggestion is to put the outlets in the front (rather than rear) of the compartment. As it is now, the easiest way to plug anything in is to be standing in front of the chair. All-in-all, a good chair.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Thank you for your feedback. We will send your suggestions to our Quality team. We hope you continue to enjoy your new chair!

Nov 23, 2022
Richard
4 out of 5 stars review

Verified Purchase

Need to take another look

Like every feature except the arm rest, but I'm a small person, Main reason I purchased the chair was I liked the cup holders, however after sitting in the chair for extended time the arm rest were uncomfortable for me, other than that, great chair, all features were great , lots of storage, easy for my brother-in-law to put together, great price, good quality, overall very 😀

Helpful?2SYPY0HFIELD13599463116
Feb 9, 2023
Lisa
4 out of 5 stars review

Verified Purchase

Almost perfect

This is a chair normal sized people (even big ones) would love. While I do like it, I'm very short and my feet dangle about a foot off the floor and the head rest is over the top of my head. I am satisfied with my purchase, everything works as it should and it is comfortable. I just wish they made chairs for short people.

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Jan 6, 2022
JChurchill1776
4 out of 5 stars review

Verified Purchase

Great, But….

Great chair for the price. Comfortable. Roomy. Plush. The electronic reclining feature is cool but gets old real quick if you need to get in and out of your chair quickly or really at all. It takes close to a full minute and a half to un-recline from a recliner position.

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Jan 16, 2022
ddb
4 out of 5 stars review

Verified Purchase

Ok so far

I have only had these for a month, so whether they last or not is still to be seen. I don't like electric chairs because they take to long to get out of, and I move around a lot. The cord in the back should be a 90 deg. Cord, but it sticks out nicely for a trip line. They are firm and supportive. The outlets are very handy. The arms could use a little more padding. If the motors last in these chairs then I would say they are good buy. I am not confident that they will last though.

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Jan 12, 2024
GolfMidway
5 out of 5 stars review

Verified Purchase

Super Comfortable, awesome recliners, Great Value

Absolutely been awesome - grabbed two of these and they are super comfortable to watch TV and relax in. They are fully powered so get the recline and head rest just perfect and you can charge your phone easily. Delivered quickly and very easy to set up. Definitely Recommend.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Thank you for taking the time to review the Serta Home Theater Power Recliner. We are so happy to hear that the chair is a good fit for your needs. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-318-9669 or upholsteryservice@trueinnovations.com.

Mar 28, 2023
Milan
4 out of 5 stars review

Verified Purchase

comfortable but not sturdy enough

comfy but not sturdy

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hello, thank you for your purchase and feedback. We'd like to know more about the item not feeling sturdy. Please contact us at upholsteryservice@trueinnovations.com

Nov 9, 2021
Ron
4 out of 5 stars review

Verified Purchase

Squeaky Chair

Chair squeaks when putting it in the recline position

Helpful?2SYPY0HFIELD13599463116