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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
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4.2 out of 5 stars
stars
1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 131-140 of 533 reviews
Jan 9, 2023
Reviewer name: Portia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Starter Movie Chair

It's a really nice chair for movie night with the family

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hello and thank you so much for the review! If you have any issues with the item please don't hesitate to contact us at upholseryservice@trueinnovations.com

Nov 9, 2021
Reviewer name: Ron
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Squeaky Chair

Chair squeaks when putting it in the recline position

Helpful?2SYPY0HFIELD13599463116
Jan 26, 2023
Reviewer name: DB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Junk

Chair broke after a week of use

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

I'm sorry to hear that you are having issues with your chair. Please reach out to our customer service department for assistance with your recliner at 800-318-9669.

Jun 23, 2022
Reviewer name: Lightning4499
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very comfy

Great purchase. Came fast and easy set up. We love both of them.

Helpful?2SYPY0HFIELD13599463116
Dec 20, 2021
Reviewer name: D Harrelson
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exceptional Birthday Present

Best chair we have ever purchased! Really and truly the best thing we have brought from Sam's Club

Helpful?2SYPY0HFIELD13599463116
Dec 16, 2022
Reviewer name: Larry
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible construction

The arms slide sideways after one week. Sucks. Looks stupid. How did they not put guides in arms

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi Larry, thank you for your feedback. Please contact us at upholsteryservice@trueinnovations.com and we can advise steps on how to open a warranty claim.

Sep 20, 2023
Reviewer name: Jam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice theater recliners

Well packaged, easy to assemble, and very comfortable. Great price, I hope they hold up!

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hi and thank you for the feedback! If you need anything in the future, please reach out at 1-800-318-9669 or upholsteryservice@trueinnovations.com

Oct 23, 2021
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value

Easy assembly, very comfortable

Helpful?2SYPY0HFIELD13599463116
Oct 8, 2021
Reviewer name: D Williams
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable Recliner

Chair is comfortable. The only problem was the right arm rest was NOT straight.

Helpful?2SYPY0HFIELD13599463116
Dec 20, 2021
Reviewer name: Annue
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Power recliner

Comfortable but cheaply made

Helpful?2SYPY0HFIELD13599463116
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Home Theater Power Recliner. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.