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Sams Club
Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)
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Showing 111-120 of 533 reviews
Nov 20, 2022
Mac
5 out of 5 stars review

Verified Purchase

We are very happy with this chair

Delivery was when Sam's said it would be and delivery person was friendly and helpful. The chair looks good and works well. We are very happy with this chair.

Helpful?2SYPY0HFIELD13599463116
Jan 2, 2023
FEW
5 out of 5 stars review

Verified Purchase

Great Theater Power Recliner, gray

Easy to assemble and use. Looked for over a year and finally found this one. Very comfortable with enough plugs and ports for my electronics. Super good was having the box delivered to my door!

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Hello, thank you very much for the great review! If you run into any issues with the item, please contact us at upholsteryservice@trueinnovations.com

Feb 26, 2023
Juke
5 out of 5 stars review

Verified Purchase

Great Chair

Love this chair, bought it for our differently abled adult son, it is simple to operate, just the right size, the leather type on it is very nice, looks to be well made and very comfortable.

Helpful?2SYPY0HFIELD13599463116
Mar 15, 2024
heat10
5 out of 5 stars review

Verified Purchase

Best recliners under $500 out there!

Bought 2 of these recliners one month ago, and they are performing flawlessly! Smooth, quiet operation, firm but comfortable padding throughout, easy 2 piece assembly, add in the sale price and you have an unbeatable winner!

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

We greatly appreciate your positive feedback and review. It's wonderful to hear that the chair has met your expectations. Please let us know if you need assistance in the future at upholsteryservice@trueinnovations.com or 1-800-318-9669.

Jan 16, 2022
Z Williams
1 out of 5 stars review

Verified Purchase

Don't waste your time on this chair.

Came out of the box not working. Checked all connections as recommended. Still nothing. Was shocked to read how many reviews said the same thing! Bad design and engineering on this chair apparently! Pain in the neck. Boxed it back up and took back to Sams.

Helpful?2SYPY0HFIELD13599463116
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Jan 16, 2022
ddb
4 out of 5 stars review

Verified Purchase

Ok so far

I have only had these for a month, so whether they last or not is still to be seen. I don't like electric chairs because they take to long to get out of, and I move around a lot. The cord in the back should be a 90 deg. Cord, but it sticks out nicely for a trip line. They are firm and supportive. The outlets are very handy. The arms could use a little more padding. If the motors last in these chairs then I would say they are good buy. I am not confident that they will last though.

Helpful?2SYPY0HFIELD13599463116
Dec 21, 2022
Mike
4 out of 5 stars review

Verified Purchase

Nice chair, good quality but has a couple of quirk

The chair is sturdy and well constructed. Materials of construction also appear good. However, from an ergonomic perspective, there are a couple of quirks. For one, extend the arm "height" over the cup holders and then split it for the compartment door. This would make it even easier to get in and out of the chair. The other suggestion is to put the outlets in the front (rather than rear) of the compartment. As it is now, the easiest way to plug anything in is to be standing in front of the chair. All-in-all, a good chair.

Helpful?2SYPY0HFIELD13599463116
reply from True Customer Service

Thank you for your feedback. We will send your suggestions to our Quality team. We hope you continue to enjoy your new chair!

Jan 20, 2023
Shirley
5 out of 5 stars review

Verified Purchase

best purchase

My husband has had back problems for several years and after surgery his back still hurt. He had a big mans chair and it had handle on the side to lead chair back. We looked at several places for a new chair and I saw this one at Sam's club. It was just a plain recliner but it has power buttons on inside of arm. he has had less back pain and easy to get in and out of. Love it

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Dec 7, 2021
Tech
4 out of 5 stars review

Verified Purchase

Small things

Comfortable, quiet and the controls work smoothly. On the down side the lids for the storage bins don't stay on the bins, the weak hinges don't keep armrests aligned and it feels like they can break if nudged with and force. It would also be nice if the leg lift and the back could be controlled independently. Other than that it's a pretty solid chair.

Helpful?2SYPY0HFIELD13599463116
Nov 23, 2022
Richard
4 out of 5 stars review

Verified Purchase

Need to take another look

Like every feature except the arm rest, but I'm a small person, Main reason I purchased the chair was I liked the cup holders, however after sitting in the chair for extended time the arm rest were uncomfortable for me, other than that, great chair, all features were great , lots of storage, easy for my brother-in-law to put together, great price, good quality, overall very 😀

Helpful?2SYPY0HFIELD13599463116