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Customer reviews for Samsung 7.4 cu. ft. Gas Dryer w/ Pet Care Dry for
Samsung 7.4 cu. ft. Gas Dryer w/ Pet Care Dry
4.3 out of 5 stars
stars
88 ratings88 reviews
  1. 5 stars70% (62)
  2. 4 stars10% (9)
  3. 3 stars6% (5)
  4. 2 stars5% (4)
  5. 1 star9% (8)

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Showing 41-50 of 88 reviews
Oct 11, 2023
Reviewer name: MrMarketingKing
5 out of 5 stars
5 out of 5 stars review

Spectacular Dryer that Dries Clothes Perfectly

[This review was collected as part of a promotion.] I absolutely love this dryer! Let me break it down for you: 💨 Steam Magic: Say goodbye to ironing (or at least, a lot less of it). The Steam Sanitize+ feature not only cleans clothes but also makes them come out looking crisp and wrinkle-free, much better than the old LG we used to have. 📱 Smart & Connected: With its SmartThings connection, I get updates and alerts about my laundry without having to keep checking. The future is here and it's convenient! 👗 Clothes TLC: We've all been there - clothes ruined because they got over-dried. This unit has Sensor Dry, which basically means it knows when your clothes are perfectly dry and stops automatically. My clothes will now last longer! In simple words, this Samsung Dryer is a game-changer. It's not just about drying clothes; it's about making life easier and better. Highly recommend! 👍

Review from The Insiders
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Oct 5, 2023
Reviewer name: gddo1
4 out of 5 stars
4 out of 5 stars review

I guess it's fine

[This review was collected as part of a promotion.] Overall, this dryer does the job. One positive is it is very large, big enough to dry pillows and comforters. I like how you can look through the door to see your laundry. The clothes come out dry according to the dryness level. Unfortunately, you can't program it to start or end at a certain time which is a real negative. Although I know the reason is because they feel people shouldn't be leaving damp clothes sitting in a pile, I can tell you I've left clothes sitting for hours or even half a day, and, if it's not too hot, they still smell fine. The reason this matters is that this would allow me to start drying in the middle of the night to take advantage of lower electricity rates. Now, like with my old dryer, I just have to get up in the middle of the night to press start. In regards to the app, in order to start the dryer, it needs to already be turned on. Why can't the app turn it on? I do find it neat that you can find out how much electricity you used. All in all, it seems to be a decent dryer. Time will tell how reliable it is.

Review from The Insiders
Helpful?5DN90R29XA8H13598467367
Nov 15, 2024
Reviewer name: not happy
1 out of 5 stars
1 out of 5 stars review

terrible

Bought my dryer last year and already it has a bad gas valve. been talking with them all day and they wont send me a new one because its a year over the warranty. Really, its literally been 1 year and 3 months and they can send me a replacement part free of charge without trying to get me to pay for a Samsung service call which I'm pretty sure is going to be high to compensate for the free part

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
reply from Samsung Care

Greetings, We understand your disappointment with your dryer having a broken gas valve. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your dryer. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147674544) to help our team pull up your information when you message us. Thank you. -Ricardo

Aug 16, 2025
Reviewer name: Dr Pat
3 out of 5 stars
3 out of 5 stars review

Samsung Dryer

Purchase washer dryer set Jan 2025. My clothes are never completely dry regardless of the setting I try. Plus I wonder who designed the lint filter as lint easily gets behind and under the filter, which in my opinion could be a fire hazard. Every couple of weeks I use my hand vac to clear out lint. I would recommend this dryer. So far no problems with the washer.

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
reply from Samsung Care

Hello Dr Pat, We understand that dealing with a dryer that is not drying well can be frustrating. Let us help. The link below contains information on what to do when the dryer's heat is not enough to dry the clothes completely. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any). The dryer is not hot enough: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking. Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/ The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150413076 to help our team pull up your information when you message us. Thank you. -Angelica

Jul 17, 2024
Reviewer name: Howie411
3 out of 5 stars
3 out of 5 stars review

Washer is great, Dryer is Junk

Let me start out by saying I got this set at a very good price during a 4th of July sale, it seems to have doubled since then. Had I paid the current price it would be going back. The washing machine itself is pretty nice and I like the features, I don't know if the Pet Care function is really working, we have a dog but I've never seen any hair trapped in the hair traps, I have however found some large pieces of lint stuck in them. The reason I'm only giving this combo 3 stars is because the dryer for this set is a piece of junk. Literally the only way I can dry anything is used Time Dry. None of the other settings that sense how wet the clothes work work well. For instance just tonight I tried to dry 3 towels. I ran it on normal, the dryer ran for about 15 minutes and the towels were all still damp. One other note, this set does not seem to come with the steam attachment kit for the dryer. No where does it state that even though Samsung offers free setup/install. After calling them and the delivery company multiple times someone finally came out to install it, but from what I was told that typically is not included. Why is Samsung selling a Steam dryer and not including the parts needed to get the steam working. Its literally a Y connector an a extra hose to get water to the dryer.

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
reply from Samsung Care

Hi Howie, We appreciate you sharing your overall experience with your Samsung appliances. Let us help you maximize the drying capacity of your dryer. Please see the link below for the steps if the laundry is not drying after a cycle. You can select the nearest issue, then kindly watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshoot/TSG10001001/ We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung appliances. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147346810, which will help our team pull up your information. ^Rainly

Aug 28, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I Officially LOVE Doing Laundry Now!

[This review was collected as part of a promotion.] What an upgrade from my last set. Samsung has set the bar high when it comes this this washer! With so many controls and options on the washer you can wash just about anything and there is a setting for it. I love being able to wash my pet beds with ease in this washer, knowing it will come out as fresh as the day it was purchased. The washer can sense how much items are in the washer and fill it up accordingly with water, leaving no waste. The only set back for me is I am short, 5'3, to be exact, and even on my tippy toes, I cannot reach the bottom of the washer! On the plus side, it can fit ALOT!!!. I can now sit back and relax knowing my laundry will finally be clean with such ease!

Review from The Insiders
Helpful?5DN90R29XA8H13598467367
Aug 31, 2024
Reviewer name: Jamie
1 out of 5 stars
1 out of 5 stars review

Terrible

I purchased the washer and drier set in May. I quickly found I cannot wash anything on any setting other than “Deep wash”. If I chose any other setting whatever I am washing does not even get fully wet. Whatever water sensor does not put enough water in the tub to soak the load.

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
reply from SEA Care

Jamie, we aim to provide you with a hassle-free experience while using your washer. Let us help you. We suggest referring to the resources below to address your washer's performance. Please click the link and hyperlinks and watch the instructional video for tips. The washing machine does not fill with enough water: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147493639, to help our team pull up your information when you message us. Have a great day. -John

Oct 10, 2023
Reviewer name: Empanada1
5 out of 5 stars
5 out of 5 stars review

Complete Satisfaction

[This review was collected as part of a promotion.] Extremely big dryer. Easy to add to Smart Things App. Quiet operation. Very easy to use as it has many preset dry settings to choose from. Clothes come out completely dry and unwrinkled. I get alert on phone when cycle is complete. Need instruction on how to reverse dryer door as it is on the opposite side of washer.

Review from The Insiders
Helpful?5DN90R29XA8H13598467367
Sep 22, 2023
Reviewer name: MrMann13
5 out of 5 stars
5 out of 5 stars review

Drying like a Pro

[This review was collected as part of a promotion.] Bought as a replacement from our old set that barely dried clothes, this dryer is “prime time.” Works great with pet bedding too! As with all other Samsung products, there are plenty of features to select from and the overall quality is great! We have used all the cycles, but tend to use Normal, Refresh and Pet Care Dry (gotta take care of the pup) the most. The cycles are all fairly quiet and clothing comes out dry. The Refresh cycle is nice just to get some quick wrinkles out or spruce up a pair of jeans ( you shouldn't wash these every wear BTW). Drying times are relative to the cycle. I haven't had the chance to use any app just yet but that is next on my list of things to try. Again, you can't go wrong with Samsung products and this is another one that didn't disappoint.

Review from The Insiders
Helpful?5DN90R29XA8H13598467367
Oct 19, 2023
Reviewer name: Kellysqpon
5 out of 5 stars
5 out of 5 stars review

Love it so far!

[This review was collected as part of a promotion.] It must be the ease of using the washer and dryer that I feel like I must wash 2-3 loads every other day. I do need to learn about all of the settings but so far so good. The dryer is fast, quiet, and easy to use. I really enjoy the lint compartment and how easy it is to remove it with the clasps. I love the Wi-Fi capabilities and how we can set the setting we want from my phone and how it notifies me when my load is complete. I did have to change the door direction and it was a piece of cake with the right tools. The only thing I haven’t looked into and dislike is how long the song is once complete. I am sure we can change that somehow.

Review from The Insiders
Helpful?5DN90R29XA8H13598467367