Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 7.4 cu. ft. Gas Dryer w/ Pet Care Dry for
Samsung 7.4 cu. ft. Gas Dryer w/ Pet Care Dry
4.3 out of 5 stars
stars
88 ratings88 reviews
  1. 5 stars70% (62)
  2. 4 stars10% (9)
  3. 3 stars6% (5)
  4. 2 stars5% (4)
  5. 1 star9% (8)

Member photos

  • +39 images
Sort by |
Showing 51-60 of 88 reviews
Nov 15, 2024
Reviewer name: not happy
1 out of 5 stars
1 out of 5 stars review

terrible

Bought my dryer last year and already it has a bad gas valve. been talking with them all day and they wont send me a new one because its a year over the warranty. Really, its literally been 1 year and 3 months and they can send me a replacement part free of charge without trying to get me to pay for a Samsung service call which I'm pretty sure is going to be high to compensate for the free part

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
reply from Samsung Care

Greetings, We understand your disappointment with your dryer having a broken gas valve. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your dryer. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147674544) to help our team pull up your information when you message us. Thank you. -Ricardo

Sep 5, 2023
Reviewer name: SM81
5 out of 5 stars
5 out of 5 stars review

Great large dryer!

[This review was collected as part of a promotion.] I'm very happy with the dryer. The overall function is similar to previous dryers I've had, but the capacity is awesome. I've had similar size dryers, but was unable to get the full use of the capacity and get the dryer to work 100% correctly. Not the case with this dryer, I was able to dry a king comforter in one run without an issue. Great dryer!

Review from The Insiders
Helpful?5DN90R29XA8H13598467367
Mar 6, 2024
Reviewer name: Jake
2 out of 5 stars
2 out of 5 stars review

Could be OK if you could pick default settings

I wish it would just default to the exact settings I used last time. I use the same settings every time I dry clothes and it’s annoying having to go through and set every setting every single time. Defaulting to the previous use seems like it would be the logical way to set up a dryer (washer too for that matter). But no, they have it set to go back to the settings as if it was the first time you turned it on every single time. And I’m not sure I could have designed a worse lint trap if I tried. The hinged flap in the middle makes it super hard to clear the lint out. It works well enough if you can get past the lack of intuitive design though.

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
reply from SEA Care

Hi jake, We appreciate you sharing your thoughts with your dryer. Rest assured that this will be forwarded to our Engineering team to improve future models. Please refer to these references so that you can take advantage of your dryer's presets and clean its lint filter. Please turn pages 45-46 of the dryer's user manual for simple steps to start the dryer and the Cycle overview (Standard Cycles, Manual Dry, and Steam Cycles) to maximize the performance of your dryer: https://downloadcenter.samsung.com/content/UM/202312/20231228085418633/OID63027_IB_DV7550C_EN_231222.pdf Clean your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00050526/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146927901) to help our team gather your information. Have a great day. -John

Oct 11, 2023
Reviewer name: MrMarketingKing
5 out of 5 stars
5 out of 5 stars review

Spectacular Dryer that Dries Clothes Perfectly

[This review was collected as part of a promotion.] I absolutely love this dryer! Let me break it down for you: 💨 Steam Magic: Say goodbye to ironing (or at least, a lot less of it). The Steam Sanitize+ feature not only cleans clothes but also makes them come out looking crisp and wrinkle-free, much better than the old LG we used to have. 📱 Smart & Connected: With its SmartThings connection, I get updates and alerts about my laundry without having to keep checking. The future is here and it's convenient! 👗 Clothes TLC: We've all been there - clothes ruined because they got over-dried. This unit has Sensor Dry, which basically means it knows when your clothes are perfectly dry and stops automatically. My clothes will now last longer! In simple words, this Samsung Dryer is a game-changer. It's not just about drying clothes; it's about making life easier and better. Highly recommend! 👍

Review from The Insiders
Helpful?5DN90R29XA8H13598467367
Sep 22, 2023
Reviewer name: MrMann13
5 out of 5 stars
5 out of 5 stars review

Drying like a Pro

[This review was collected as part of a promotion.] Bought as a replacement from our old set that barely dried clothes, this dryer is “prime time.” Works great with pet bedding too! As with all other Samsung products, there are plenty of features to select from and the overall quality is great! We have used all the cycles, but tend to use Normal, Refresh and Pet Care Dry (gotta take care of the pup) the most. The cycles are all fairly quiet and clothing comes out dry. The Refresh cycle is nice just to get some quick wrinkles out or spruce up a pair of jeans ( you shouldn't wash these every wear BTW). Drying times are relative to the cycle. I haven't had the chance to use any app just yet but that is next on my list of things to try. Again, you can't go wrong with Samsung products and this is another one that didn't disappoint.

Review from The Insiders
Helpful?5DN90R29XA8H13598467367
Sep 21, 2024
Reviewer name: Yamy
2 out of 5 stars
2 out of 5 stars review

Only good for decoration

I bought this product about 10 days ago, clothes are basically wet coming out the washer and the dryer is not HOT enough to dry the clothes, had run 3 cycles for nyvtowels to get dry. The two start is inly for presentation as they looks beautiful! Will call the store to find my return options

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
reply from SEA Care

We aim to provide you with a hassle-free experience while using your washing machine, Yamy. Let us help you. Please refer to page 61 of the washer's manual under troubleshooting (See "Load is wet at the end of the cycle") to improve your washer's performance: https://downloadcenter.samsung.com/content/UM/202407/20240725163749475/OID64668_IB_WA7550C_EN.pdf If your dryer is not hot enough, please click the link and hyperlinks for tips. The dryer is not hot enough: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147549556, to help our team pull up your information when you message us. Have a great day. -John

Aug 28, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I Officially LOVE Doing Laundry Now!

[This review was collected as part of a promotion.] What an upgrade from my last set. Samsung has set the bar high when it comes this this washer! With so many controls and options on the washer you can wash just about anything and there is a setting for it. I love being able to wash my pet beds with ease in this washer, knowing it will come out as fresh as the day it was purchased. The washer can sense how much items are in the washer and fill it up accordingly with water, leaving no waste. The only set back for me is I am short, 5'3, to be exact, and even on my tippy toes, I cannot reach the bottom of the washer! On the plus side, it can fit ALOT!!!. I can now sit back and relax knowing my laundry will finally be clean with such ease!

Review from The Insiders
Helpful?5DN90R29XA8H13598467367
Oct 11, 2023
Reviewer name: jad11
4 out of 5 stars
4 out of 5 stars review

seems efficient

[This review was collected as part of a promotion.] I like the large capacity. I also like that it can sense how dry everything is and stop it at whatever dryness level you specify. I don't really sense any vibrations when it is running. It's very large, so it can dry blankets, pillows and even comforters. The app is just neat in that I can see how much electricity I used. I can also start the dryer remotely with the app which can be convenient.

Review from The Insiders
Helpful?5DN90R29XA8H13598467367
Oct 10, 2023
Reviewer name: Empanada1
5 out of 5 stars
5 out of 5 stars review

Complete Satisfaction

[This review was collected as part of a promotion.] Extremely big dryer. Easy to add to Smart Things App. Quiet operation. Very easy to use as it has many preset dry settings to choose from. Clothes come out completely dry and unwrinkled. I get alert on phone when cycle is complete. Need instruction on how to reverse dryer door as it is on the opposite side of washer.

Review from The Insiders
Helpful?5DN90R29XA8H13598467367
Oct 10, 2023
Reviewer name: KristieSteiger
5 out of 5 stars
5 out of 5 stars review

Great features far beyond what most sets do!

[This review was collected as part of a promotion.] This is an awesome dryer for anyone who enjoys smart home devices and Samsung products. It seamlessly connects to SMART THINGS and gives you notifications when it starts and is ready. You can even adjust the wash and dry settings in the app and schedule for later. The Pet features catch all of the extra hair too! I have dried numerous loads of laundry by now and have had no issues getting clothes of all types clean and dry. There are many different presets for clothes or other laundry items. or you can adjust to make your own. The best part is being able to see how much time is remaining and getting notifications when complete. Both washer and dryer are very quiet and do not make a lot of noise when washing or drying. I also love that you can fill the washer up all the way to get the clothes super clean if you have a need to completely fill the tub. This set far exceeded my expectations!

Review from The Insiders
Helpful?5DN90R29XA8H13598467367